I had to get a gas line replaced. The guys were great. They worked with the gas company to ensure everything was sealed and safe. They honored their quote and went the extra mile to ensure the work was done right. Excellent company!
Jane Moody
-
July 12, 2024
These young professionals provided stellar results!! Three other firms deemed my request IMPOSSIBLE. But Webb Plumbing's Brian, Noah, and Joe didn't hesitate to undertake what others deemed IMPOSSIBLE.They refit an old, old bathroom into a working half laundr room and half bath!!!! (The crawl space was MAYBE one and a half feet high!) They certainly made this old lady in this old house one happy customer! And if that is not enough, Elizabeth, in the front office, metaphorically speaking, is the icing on
the efficient, incomparable Webb Plumbing Cake!
Mark Erwin
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May 30, 2025
PLEASE READ!!!
After my experience I wrote the check for the invoice, sent it in with a 2 page letter explaining that I was not happy about how things went and they never took the time to write back, call or anything just cashed the check and forgot about it I'm sure. No free estate just to start a service charge, the guys were nice . I explained exactly what was wrong then when they came he said we'll if I knew what I needed I would have brought it so both of them left went back and was gone an hour I was charged for, doesn't seem to carry anything on the van for plumbing so they both left again and was gone 2 hours this time I was charged for, bought a saw blade they used to cut the line in half and charged me for but took with them, why would both workers leave both time and one not stay and work, I had the outside line dug up for them and then they half way covered back and I said are you not going to finish and their response was "oh do you want us to to" really I said I want the job finished. This place is one of my rentals and they left window open hose thru the window and a complete mess coming in and out especially in the bathroom which I had to clean up before my renter came home so I was charged $760 for time to do a clean out and a air vent outside and a total of $938, which in my opinion was about $300 too much, but nothing about any of that was said just quite out of them because they got their money.. I absolutely will not use them for my home or any of the 3 that I out and be careful if you do because they will overcharge you! I sent the letter and thought they would contact me but seems they don't care after they charge, I explained I don't like to post stuff online but since they didn't care about things I'm writing to say this. I like to use local contractors but it won't be them, I think if people boycott them a whole they might wake up, they might be fine to put in hot water heater or something like that but I wouldn't have them on my plumbing in and out either, he had to call someone for answers.
I'm done I hope this will help someone understand my experience
Syd Ghalloe' Eh
-
July 11, 2024
Home Serve sent these guys. Seemed as if they knew their business. Left rocks strewn about. Old water line half-buried, bashed my wall with the wxcavator, causing numerous items to fall from shelf and break. "In two weeks, you'll never know we were here," is a direct and accurate quotation. Accepted a $40 tip to ensure quality work requested through Home Serve. HA! Do. Not. Recommend! Will submit photos if it's allowed.
Mica Spratt
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March 20, 2023
Webb Plumbing is probably the best I've ever dealt with. Brian and Justin were great and actually listened to me when telling them about the problem. I had a clogged pipe downstairs in my basement that was coming up through the shower drain. I knew where the clog was and because they listened, they were in and out in a total of 30 minutes. Other companies I had called never listened and told me I didn't know what I was talking about. and quoted me astronomical prices to fix a clog. I will always call Webb Plumbing (and request Brian) for all my future needs. Thank you, and thank you, Brian! :)
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I had to get a gas line replaced. The guys were great. They worked with the gas company to ensure everything was sealed and safe. They honored their quote and went the extra mile to ensure the work was done right. Excellent company!
These young professionals provided stellar results!! Three other firms deemed my request IMPOSSIBLE. But Webb Plumbing's Brian, Noah, and Joe didn't hesitate to undertake what others deemed IMPOSSIBLE.They refit an old, old bathroom into a working half laundr room and half bath!!!! (The crawl space was MAYBE one and a half feet high!) They certainly made this old lady in this old house one happy customer! And if that is not enough, Elizabeth, in the front office, metaphorically speaking, is the icing on the efficient, incomparable Webb Plumbing Cake!
PLEASE READ!!! After my experience I wrote the check for the invoice, sent it in with a 2 page letter explaining that I was not happy about how things went and they never took the time to write back, call or anything just cashed the check and forgot about it I'm sure. No free estate just to start a service charge, the guys were nice . I explained exactly what was wrong then when they came he said we'll if I knew what I needed I would have brought it so both of them left went back and was gone an hour I was charged for, doesn't seem to carry anything on the van for plumbing so they both left again and was gone 2 hours this time I was charged for, bought a saw blade they used to cut the line in half and charged me for but took with them, why would both workers leave both time and one not stay and work, I had the outside line dug up for them and then they half way covered back and I said are you not going to finish and their response was "oh do you want us to to" really I said I want the job finished. This place is one of my rentals and they left window open hose thru the window and a complete mess coming in and out especially in the bathroom which I had to clean up before my renter came home so I was charged $760 for time to do a clean out and a air vent outside and a total of $938, which in my opinion was about $300 too much, but nothing about any of that was said just quite out of them because they got their money.. I absolutely will not use them for my home or any of the 3 that I out and be careful if you do because they will overcharge you! I sent the letter and thought they would contact me but seems they don't care after they charge, I explained I don't like to post stuff online but since they didn't care about things I'm writing to say this. I like to use local contractors but it won't be them, I think if people boycott them a whole they might wake up, they might be fine to put in hot water heater or something like that but I wouldn't have them on my plumbing in and out either, he had to call someone for answers. I'm done I hope this will help someone understand my experience
Home Serve sent these guys. Seemed as if they knew their business. Left rocks strewn about. Old water line half-buried, bashed my wall with the wxcavator, causing numerous items to fall from shelf and break. "In two weeks, you'll never know we were here," is a direct and accurate quotation. Accepted a $40 tip to ensure quality work requested through Home Serve. HA! Do. Not. Recommend! Will submit photos if it's allowed.
Webb Plumbing is probably the best I've ever dealt with. Brian and Justin were great and actually listened to me when telling them about the problem. I had a clogged pipe downstairs in my basement that was coming up through the shower drain. I knew where the clog was and because they listened, they were in and out in a total of 30 minutes. Other companies I had called never listened and told me I didn't know what I was talking about. and quoted me astronomical prices to fix a clog. I will always call Webb Plumbing (and request Brian) for all my future needs. Thank you, and thank you, Brian! :)