Incredible experience! Called this morning - their schedule was booked and the wonderful representative went out of her way to accommodate us. She showed genuine compassion to our plumbing needs and made sure that we would receive service today. I received confirmation text messages and the communication was second to none! David arrive on time and was very pleasant and professional ( I’m sure I was added to his already challenging Friday schedule.). He identified the problem quickly and efficiently. Insured me that in a short matter of time, he would have the repair completed. Great work David!!! Kudos to the Greatful Plumber and David on a job well done!!!
Mike Florida Mystery Man (Florida Mystery Man)
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December 05, 2025
Great experience. The installation of our new water softener was a big job. It was done professionally with no wait time. The plumber explained the process very well. He was very personable and did a thorough job of cleaning up after the job.
I give a 5 star and would recommend to my friends. OUTSTANDING!
Sherry Dixon
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April 11, 2026
The Grateful Plumber really did an amazing job on my aunt and uncle plumbing. They had been without hot water for sometime. Thanks for sending out Cody Williams. Cody went above and beyond to repair it. Regina and Gene Felton thanks you so much. They have hot water again. Flowing through out their home.
Again thanks so very much and may God continue to bless Cody and the Grateful Plumbing business.
Shanice Foy
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May 20, 2026
Mr. David went above and beyond for our needs. We had a lot of unexpected surprises with our plumbing like finding out we had a septic that has been buried for who knows how long lol and the grateful plumber found someone to help us all the way to the end. We are extremely thankful for all that Mr. David did to make sure this job was completed.
kim wells
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November 08, 2025
They gave a reasonable quote for the job & required half the amount of the quote to get started. They got started immediately & finished the job on the estimated time. Had a small problem with things not put back as they were & one call to ask for that to be taken care of & they were there within an hour of the call & corrected the things we mentioned. We recommend giving them a call for your plumbing needs.
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4029 Lenox Ave, Jacksonville, FL 32254, USA
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Incredible experience! Called this morning - their schedule was booked and the wonderful representative went out of her way to accommodate us. She showed genuine compassion to our plumbing needs and made sure that we would receive service today. I received confirmation text messages and the communication was second to none! David arrive on time and was very pleasant and professional ( I’m sure I was added to his already challenging Friday schedule.). He identified the problem quickly and efficiently. Insured me that in a short matter of time, he would have the repair completed. Great work David!!! Kudos to the Greatful Plumber and David on a job well done!!!
Great experience. The installation of our new water softener was a big job. It was done professionally with no wait time. The plumber explained the process very well. He was very personable and did a thorough job of cleaning up after the job. I give a 5 star and would recommend to my friends. OUTSTANDING!
The Grateful Plumber really did an amazing job on my aunt and uncle plumbing. They had been without hot water for sometime. Thanks for sending out Cody Williams. Cody went above and beyond to repair it. Regina and Gene Felton thanks you so much. They have hot water again. Flowing through out their home. Again thanks so very much and may God continue to bless Cody and the Grateful Plumbing business.
Mr. David went above and beyond for our needs. We had a lot of unexpected surprises with our plumbing like finding out we had a septic that has been buried for who knows how long lol and the grateful plumber found someone to help us all the way to the end. We are extremely thankful for all that Mr. David did to make sure this job was completed.
They gave a reasonable quote for the job & required half the amount of the quote to get started. They got started immediately & finished the job on the estimated time. Had a small problem with things not put back as they were & one call to ask for that to be taken care of & they were there within an hour of the call & corrected the things we mentioned. We recommend giving them a call for your plumbing needs.