I have mixed reviews from my experience with Texas Green Plumbing. I ended up fixing my own problem, but they did find a different problem before it became a bigger issue.
Our shower drain backed up, and I tried to use my own auger, but it didn’t seem to quite so the trick, so I called them over to assess. They checked it out through a few different means, ultimately telling me we needed a major overhaul to even address the shower drain, but would be well over $5,000. They also found the leaking pipe which was another $1,200, but I was grateful they found it. I wasn’t positive we needed to do the overhaul, but we definitely needed to fix the pipe, so I asked for two separate quotes.
I thanked them, shut off the water, asked if they would mind me getting a second opinion since the price was so hefty. They seemed pretty taken aback by that idea, and said yes, but that they’d have to go ahead and charge me a little over $600 for their diagnostics. That sucks and seems pretty high, but I also get they just wasted over an hour helping me, so okay, I’ll pay the piper and ultimately hope I can save myself some money. But then he told me that if I didn’t have them do the work right then, I’d be recharged the $600 for the next visit, then also have to pay for the rest of the work to fix the pipe totaling over $2,000.
So it was pay $600 for no work, then another $1,200 if I call them back, or just pay $1,200 now to get it fixed. I chose to have them fix it.
Overall they did a great job, communicated really well, and kept our leak from becoming a bigger issue, thus the 3 stars, but I also felt I was getting taken advantage of a bit with the service fees and the overall pricing. Oh, I also just rented a long auger and got the shower drain unclogged myself.
Roman Fleysher
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August 21, 2021
Not sure what the previous bad reviews are all about because any issue and cost to repair are explained and must be approved by the client prior to beginning any work. These folks just repaired some gas leaks for us and all I can say is that the crew as well as the office were amazing. Honest, upfront and as professional as they come. I will be using Texas Green anytime I have an issue that requires a plumbing company and highly recommend them to anyone who is looking for honest and caring professionals.
Sammy Wu
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September 10, 2020
This company is amazing! The employees are hardworking, professional, and informative. I had a leak from my shower handle. A previous plumber was unable to remove the part due to corrosion and told me the only way to fix it was to cut into the tile and replace the whole valve. Texas Green plumbers, Shay and Aaron, were able to work at the corrosion and successfully remove the part. I am so grateful that they were able to fix the problem with no demolition. Great company and amazing workers!
Phil Thomas
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July 02, 2017
My two water heaters were approx. 10 years old. About five months ago I had one go out. Texas Green was able to put me on the schedule within a few days and replaced both water heaters at a reasonable price. Installation was done in about four hours. The installers were super nice and professional and did an awesome job. Would definitely recommend.
Garrett Davis
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September 29, 2020
I appreciate Texas Green Plumbing’s commitment to doing things the right way. I had one of their plumbers, Aaron, come out and he did quality work. He was helpful and personable. We later learned he accidentally had left the washing machine drain pipe detached while running tests. We ran the machine and it flooded my sons room leaving the carpet ruined. I let Texas Green Plumbing know and Aaron reached out quickly with a hearty apology, and they replaced the carpet in the room. While that could’ve been a bad situation they were reasonable and showed their commitment to clients even when they make mistakes. I appreciate them and would recommend them to friends.
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I have mixed reviews from my experience with Texas Green Plumbing. I ended up fixing my own problem, but they did find a different problem before it became a bigger issue. Our shower drain backed up, and I tried to use my own auger, but it didn’t seem to quite so the trick, so I called them over to assess. They checked it out through a few different means, ultimately telling me we needed a major overhaul to even address the shower drain, but would be well over $5,000. They also found the leaking pipe which was another $1,200, but I was grateful they found it. I wasn’t positive we needed to do the overhaul, but we definitely needed to fix the pipe, so I asked for two separate quotes. I thanked them, shut off the water, asked if they would mind me getting a second opinion since the price was so hefty. They seemed pretty taken aback by that idea, and said yes, but that they’d have to go ahead and charge me a little over $600 for their diagnostics. That sucks and seems pretty high, but I also get they just wasted over an hour helping me, so okay, I’ll pay the piper and ultimately hope I can save myself some money. But then he told me that if I didn’t have them do the work right then, I’d be recharged the $600 for the next visit, then also have to pay for the rest of the work to fix the pipe totaling over $2,000. So it was pay $600 for no work, then another $1,200 if I call them back, or just pay $1,200 now to get it fixed. I chose to have them fix it. Overall they did a great job, communicated really well, and kept our leak from becoming a bigger issue, thus the 3 stars, but I also felt I was getting taken advantage of a bit with the service fees and the overall pricing. Oh, I also just rented a long auger and got the shower drain unclogged myself.
Not sure what the previous bad reviews are all about because any issue and cost to repair are explained and must be approved by the client prior to beginning any work. These folks just repaired some gas leaks for us and all I can say is that the crew as well as the office were amazing. Honest, upfront and as professional as they come. I will be using Texas Green anytime I have an issue that requires a plumbing company and highly recommend them to anyone who is looking for honest and caring professionals.
This company is amazing! The employees are hardworking, professional, and informative. I had a leak from my shower handle. A previous plumber was unable to remove the part due to corrosion and told me the only way to fix it was to cut into the tile and replace the whole valve. Texas Green plumbers, Shay and Aaron, were able to work at the corrosion and successfully remove the part. I am so grateful that they were able to fix the problem with no demolition. Great company and amazing workers!
My two water heaters were approx. 10 years old. About five months ago I had one go out. Texas Green was able to put me on the schedule within a few days and replaced both water heaters at a reasonable price. Installation was done in about four hours. The installers were super nice and professional and did an awesome job. Would definitely recommend.
I appreciate Texas Green Plumbing’s commitment to doing things the right way. I had one of their plumbers, Aaron, come out and he did quality work. He was helpful and personable. We later learned he accidentally had left the washing machine drain pipe detached while running tests. We ran the machine and it flooded my sons room leaving the carpet ruined. I let Texas Green Plumbing know and Aaron reached out quickly with a hearty apology, and they replaced the carpet in the room. While that could’ve been a bad situation they were reasonable and showed their commitment to clients even when they make mistakes. I appreciate them and would recommend them to friends.