Ryan from Mr. Rooter was fantastic. He was personable, professional, and thorough. He made me feel calm about the process and what needed done. He took the time to show me what the issue was and took extraordinary steps to ensure my pipes were fixed and water was available. I still consider myself a new homeowner and water damage like this can be scary and costly. I'm grateful for his service.
Kerrie Smith
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May 13, 2022
Very professional and polite from start to finish. Called and immediately got a live person, not a machine, who was very helpful. Vinny was sent to help with a bad dishwasher/ garbage disposal/ sink problem and was able to fix issue in a short period of time. It was nice having such an experienced and knowledgeable person take care of this issue for us. Would definitely use again.
Shana T.
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May 21, 2022
I called needing advice about a cracked pipe that a previous plumber had discovered but was not able to repair, and the owner spoke with me for a long time. I told him that I already had a video of the inside of our pipes, but he said he wanted to see for himself and offered to come by and check it out at no charge, just to make sure he knew what he was dealing with. Once he was here, he realized he would need additional equipment, so he sent over an employee who came shortly thereafter. Both of them were very professional and friendly and I know that when it's time for them to begin repairing our pipes, we'll be in good hands with them!
BastaBuono
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June 09, 2022
Cory replaced a water heater that was under factory warranty. The process was smooth from start to finish and Cory was very knowledgeable and professional. He even fixed a jammed garbage disposal when he saw me struggling with it. Great job. Also, Bob, the owner, spoke with me directly on the phone and diagnosed the problem and explained the warranty process and plan of action on the front end. Very well done.
Kelley Edmier
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February 18, 2022
This is the 3rd time I have used this plumbing company to come and clear clogged lines in my old home. They have always been professional, responsive and communicative. Chris Smiley was the technician that came to my house on this most recent call. He was very polite and a very good communicator. I greatly appreciated his professionalism. Would definitely use again.
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100 Ashley Dr S Suite 600A, Tampa, FL 33602, USA
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Ryan from Mr. Rooter was fantastic. He was personable, professional, and thorough. He made me feel calm about the process and what needed done. He took the time to show me what the issue was and took extraordinary steps to ensure my pipes were fixed and water was available. I still consider myself a new homeowner and water damage like this can be scary and costly. I'm grateful for his service.
Very professional and polite from start to finish. Called and immediately got a live person, not a machine, who was very helpful. Vinny was sent to help with a bad dishwasher/ garbage disposal/ sink problem and was able to fix issue in a short period of time. It was nice having such an experienced and knowledgeable person take care of this issue for us. Would definitely use again.
I called needing advice about a cracked pipe that a previous plumber had discovered but was not able to repair, and the owner spoke with me for a long time. I told him that I already had a video of the inside of our pipes, but he said he wanted to see for himself and offered to come by and check it out at no charge, just to make sure he knew what he was dealing with. Once he was here, he realized he would need additional equipment, so he sent over an employee who came shortly thereafter. Both of them were very professional and friendly and I know that when it's time for them to begin repairing our pipes, we'll be in good hands with them!
Cory replaced a water heater that was under factory warranty. The process was smooth from start to finish and Cory was very knowledgeable and professional. He even fixed a jammed garbage disposal when he saw me struggling with it. Great job. Also, Bob, the owner, spoke with me directly on the phone and diagnosed the problem and explained the warranty process and plan of action on the front end. Very well done.
This is the 3rd time I have used this plumbing company to come and clear clogged lines in my old home. They have always been professional, responsive and communicative. Chris Smiley was the technician that came to my house on this most recent call. He was very polite and a very good communicator. I greatly appreciated his professionalism. Would definitely use again.