We’ve used Sullivan Brothers Plumbing on and off for many years, and they have always been honest, professional, and easy to work with. Recently, they really went above and beyond during a stressful sewer and drain situation at our home in Houston. We originally scheduled a maintenance cleanout because we had dealt with plumbing issues before. When I called the office, Greyson was very helpful, patient, and courteous, and he set us up with an appointment for the next day. A little later, my husband and I went outside to look at where the cleanouts were located, and that’s when we discovered a major sewer backup in the yard. It was clear we needed a plumber much sooner than expected. I called back and explained the situation, and Greyson responded very quickly. He arranged to send Preston out within about an hour, which was a huge relief. Preston was excellent from start to finish. He was calm, skilled, respectful, and clearly knew sewer line and cleanout work very well. In a situation that could have felt overwhelming, he made the whole process much easier. We were worried this might turn into a very expensive repair, possibly involving pipe replacement, especially since another plumber had previously suggested there were major pipe problems. Preston took the time to inspect everything properly, run the camera, and explain what he was seeing in a clear and honest way. He reassured us that the line looked good and that the best plan was simple preventive maintenance, like scheduling routine drain cleaning or occasionally running water through the cleanout. What stood out most was the strong communication between the office and the field technician. Everything moved quickly, smoothly, and professionally, which made a stressful plumbing problem much easier to handle. We truly appreciated the kindness, honesty, and quality service.
raven hensley
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July 01, 2026
My water heater had been acting up, so when I saw a Sullivan Brothers Plumbing van nearby on a Saturday afternoon, I decided to give them a call. Bryson and Preston were very friendly, and even though they had already been working most of the day on another plumbing job, they still made time to come by and check the problem right away. They explained the issue in simple terms, helped me get the right replacement water heater, and handled the installation smoothly and professionally. The price was fair, there was no unnecessary markup, and the whole job was completed with great care. Their work ethic, honest service, and quick response really stood out. I would gladly recommend them to anyone needing plumbing or water heater service.
Mason Preston
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May 17, 2026
i thank my lucky stars that this plumbing company was the one i found when i searched for plumbers. i had a burst pipe the same day i signed paperwork to sell my condo, so the repair had to be done fast and done right because the place needed a buyer inspection very soon. i called and spoke directly with greyson. while i was stressed, greyson was calm, polite, and understanding. he came out to the property the next day and found that the plumbing issue was more complicated because a water heater was blocking access to the cracked pipe. moving the water heater would have taken more time and added a lot of cost, especially since it was difficult to get it out of the utility closet. instead of pushing the expensive route, he explained a smart plumbing solution by reaching the damaged line from the back through an access panel. i was not sure the association would approve that kind of work, but greyson told me to have them call him. after speaking with them, he was able to explain the repair clearly and got approval for the access panel. that saved me a lot of money and kept the pipe repair moving without delay. the whole job was finished quickly, and the work was solid. because i needed the plumbing fixed right away, i did not even ask for multiple quotes like i normally would. even so, the final bill was very fair and honestly much lower than i expected. in texas, fast response and dependable plumbing service really matter, especially with the heat putting extra strain on water heaters, pipes, and home systems. this was professional, honest, and skilled work from start to finish. i found a plumber who does excellent work for a reasonable price, and i plan to use them again for any future plumbing repairs.
Amy Hickman
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April 29, 2026
I do not leave many reviews, but I wanted to share how great our experience was with this plumbing team. We needed a full sewer line replacement, and we could not use our shower or toilet until the job was finished, so it was a stressful situation. Preston arrived on time, explained the plumbing work clearly, and handled everything in a very honest and efficient way. The crew worked hard, paid close attention to every detail, and stayed very thorough from start to finish. They were professional, respectful of our property, and careful throughout the sewer repair process. When the work was complete, they cleaned up well and left the area looking even better than before. The quality of the plumbing service was excellent, the price was fair, and the whole job was completed with real care. We are in Houston, and it is great to have a dependable plumbing company that can handle major sewer and drain issues the right way. They earned my trust and my future business. 5 stars.
Grace R
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May 18, 2026
i have relied on this plumbing company for many years, and they have always done solid work. At my previous home in Houston, my water heater was around 19 years old, and instead of pushing a replacement, they cleaned it, serviced it, and kept it running well until we moved. They also took time to walk me through the well and septic plumbing setup, explained routine maintenance in simple terms, and helped me understand how to avoid bigger repair costs later. On my last two service calls, bryson was the plumber who came out, and he did an excellent job. He was knowledgeable, efficient, honest, and patient with my questions. I really appreciated that he checked everything carefully, explained what was going on with the system, and focused on practical plumbing solutions instead of unnecessary upsells. It is hard to find a trustworthy plumber like this, and their service has consistently saved me money and stress. I would absolutely recommend them for water heater service, plumbing maintenance, and honest home plumbing work.
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9117 W Sam Houston Pkwy N #1774, Houston, TX 77064, USA
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We’ve used Sullivan Brothers Plumbing on and off for many years, and they have always been honest, professional, and easy to work with. Recently, they really went above and beyond during a stressful sewer and drain situation at our home in Houston. We originally scheduled a maintenance cleanout because we had dealt with plumbing issues before. When I called the office, Greyson was very helpful, patient, and courteous, and he set us up with an appointment for the next day. A little later, my husband and I went outside to look at where the cleanouts were located, and that’s when we discovered a major sewer backup in the yard. It was clear we needed a plumber much sooner than expected. I called back and explained the situation, and Greyson responded very quickly. He arranged to send Preston out within about an hour, which was a huge relief. Preston was excellent from start to finish. He was calm, skilled, respectful, and clearly knew sewer line and cleanout work very well. In a situation that could have felt overwhelming, he made the whole process much easier. We were worried this might turn into a very expensive repair, possibly involving pipe replacement, especially since another plumber had previously suggested there were major pipe problems. Preston took the time to inspect everything properly, run the camera, and explain what he was seeing in a clear and honest way. He reassured us that the line looked good and that the best plan was simple preventive maintenance, like scheduling routine drain cleaning or occasionally running water through the cleanout. What stood out most was the strong communication between the office and the field technician. Everything moved quickly, smoothly, and professionally, which made a stressful plumbing problem much easier to handle. We truly appreciated the kindness, honesty, and quality service.
My water heater had been acting up, so when I saw a Sullivan Brothers Plumbing van nearby on a Saturday afternoon, I decided to give them a call. Bryson and Preston were very friendly, and even though they had already been working most of the day on another plumbing job, they still made time to come by and check the problem right away. They explained the issue in simple terms, helped me get the right replacement water heater, and handled the installation smoothly and professionally. The price was fair, there was no unnecessary markup, and the whole job was completed with great care. Their work ethic, honest service, and quick response really stood out. I would gladly recommend them to anyone needing plumbing or water heater service.
i thank my lucky stars that this plumbing company was the one i found when i searched for plumbers. i had a burst pipe the same day i signed paperwork to sell my condo, so the repair had to be done fast and done right because the place needed a buyer inspection very soon. i called and spoke directly with greyson. while i was stressed, greyson was calm, polite, and understanding. he came out to the property the next day and found that the plumbing issue was more complicated because a water heater was blocking access to the cracked pipe. moving the water heater would have taken more time and added a lot of cost, especially since it was difficult to get it out of the utility closet. instead of pushing the expensive route, he explained a smart plumbing solution by reaching the damaged line from the back through an access panel. i was not sure the association would approve that kind of work, but greyson told me to have them call him. after speaking with them, he was able to explain the repair clearly and got approval for the access panel. that saved me a lot of money and kept the pipe repair moving without delay. the whole job was finished quickly, and the work was solid. because i needed the plumbing fixed right away, i did not even ask for multiple quotes like i normally would. even so, the final bill was very fair and honestly much lower than i expected. in texas, fast response and dependable plumbing service really matter, especially with the heat putting extra strain on water heaters, pipes, and home systems. this was professional, honest, and skilled work from start to finish. i found a plumber who does excellent work for a reasonable price, and i plan to use them again for any future plumbing repairs.
I do not leave many reviews, but I wanted to share how great our experience was with this plumbing team. We needed a full sewer line replacement, and we could not use our shower or toilet until the job was finished, so it was a stressful situation. Preston arrived on time, explained the plumbing work clearly, and handled everything in a very honest and efficient way. The crew worked hard, paid close attention to every detail, and stayed very thorough from start to finish. They were professional, respectful of our property, and careful throughout the sewer repair process. When the work was complete, they cleaned up well and left the area looking even better than before. The quality of the plumbing service was excellent, the price was fair, and the whole job was completed with real care. We are in Houston, and it is great to have a dependable plumbing company that can handle major sewer and drain issues the right way. They earned my trust and my future business. 5 stars.
i have relied on this plumbing company for many years, and they have always done solid work. At my previous home in Houston, my water heater was around 19 years old, and instead of pushing a replacement, they cleaned it, serviced it, and kept it running well until we moved. They also took time to walk me through the well and septic plumbing setup, explained routine maintenance in simple terms, and helped me understand how to avoid bigger repair costs later. On my last two service calls, bryson was the plumber who came out, and he did an excellent job. He was knowledgeable, efficient, honest, and patient with my questions. I really appreciated that he checked everything carefully, explained what was going on with the system, and focused on practical plumbing solutions instead of unnecessary upsells. It is hard to find a trustworthy plumber like this, and their service has consistently saved me money and stress. I would absolutely recommend them for water heater service, plumbing maintenance, and honest home plumbing work.