From the time our 8 unit condo building was opened in 2016, until 2023, we had zero problems with plumbing. In late January 2023, after we had just gotten home from a trip to Tupelo, our main floor (we have a “duplex down”) kitchen sink water began rising on its own from drain water from upper floor units. My wife and I were like an old-time bucket brigade, running gallons from the sink to the powder room toilet to keep the water from cascading over our cabinets and onto the floor. We had a plumber come out and run a rod from under our kitchen sink into the main drain pipe, which started a drain flow of water again. This problem unfortunately returned in October 2023 (when we were just about to leave for vacation), as well as July and September 2024, July 2025 and most recently on November 3rd. Despite previously using two different large plumbing companies, none of them could locate where our building’s main 4” drain pipe was located (using metal detectors and cameras). So effectively each time they rodded from our kitchen, they were punching a small hole into the grease blockage, with the hole slowly closing back up.
So we hired Suburban Chicago Plumbing Experts this time. They not only identified the problem, but also identified where our main drain pipes were located, and then went on to create new external clean-out pipes for our building so that now any future blockages can be gotten to easily. Suburban spent three hours using unique hydrojetting equipment which has a truck-based water heater furnace to melt away all of the grease which was clogging our line. And unlike most other plumbing companies, they also have their own vacuum truck, and sucked all the grease out of our front yard’s underground catch basin. I can’t recommend enough their expertise, their specialized equipment, and their attractive pricing. A terrific combination and value.
Cindy Roman
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January 03, 2026
Mike, Maro, and Alex are AMAZING!!I can't praise these guys enough! Great customer service ad great work for a reasonable price.
New catch basin, new sump pump, fixed existing wall whole and re-hung outside post to the way it should have been originally!
As a bonus, they empty a big waste can of my stuff!
These guys did a lot of work all in one day.
Thank you guys!
Ilene Moore
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May 25, 2026
Suburban Plumbing Experts came out and handled my clogged line with real expertise, using both rodding and hydrojetting to get the job done right. The team was courteous and professional throughout, and they actually took the time to walk me through what they found and answer all my questions instead of just rushing out the door. You can tell these folks genuinely care about solving the problem thoroughly rather than just getting to the next job. I'll definitely call them next time I need plumbing work.
abe sierra
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April 21, 2026
Mike/Teddy cleaned out the house sewer lines today!
In less than 2 hours, taking out big tree roots on the inside. they also vacuumed the grease basin taking out years of buildup that made the back of the house stink! completely and professionally. good quality work at reasonable cost. not the cheapest, but definitely not the most expensive.
what i appreciated most was they had a friendly conversational personality. they took the time to explain things when I had questions and walked me through their process. that's what separates good service from Great Service.
Pamela Mondane
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October 30, 2025
We had a major plumbing issue in the basement of one of the properties we managed. There was a backed up sewage line and left easily a foot of waste on the floor that needed to be disposed of and sanitized. One plumber told us we had to find someone to clean it up (which was odd to me because that seems like a hazard of the job) and then we called a second plumber and he could not get past a few feet with his scope. Mike and his team was able to clear the line all the way to the street and cleaned and sanitized it in a few hours. It has held great for a few months but we need a more permanent solution that the landlord cannot afford at this time but we will be using Mike and his team to help us when the time comes.
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From the time our 8 unit condo building was opened in 2016, until 2023, we had zero problems with plumbing. In late January 2023, after we had just gotten home from a trip to Tupelo, our main floor (we have a “duplex down”) kitchen sink water began rising on its own from drain water from upper floor units. My wife and I were like an old-time bucket brigade, running gallons from the sink to the powder room toilet to keep the water from cascading over our cabinets and onto the floor. We had a plumber come out and run a rod from under our kitchen sink into the main drain pipe, which started a drain flow of water again. This problem unfortunately returned in October 2023 (when we were just about to leave for vacation), as well as July and September 2024, July 2025 and most recently on November 3rd. Despite previously using two different large plumbing companies, none of them could locate where our building’s main 4” drain pipe was located (using metal detectors and cameras). So effectively each time they rodded from our kitchen, they were punching a small hole into the grease blockage, with the hole slowly closing back up. So we hired Suburban Chicago Plumbing Experts this time. They not only identified the problem, but also identified where our main drain pipes were located, and then went on to create new external clean-out pipes for our building so that now any future blockages can be gotten to easily. Suburban spent three hours using unique hydrojetting equipment which has a truck-based water heater furnace to melt away all of the grease which was clogging our line. And unlike most other plumbing companies, they also have their own vacuum truck, and sucked all the grease out of our front yard’s underground catch basin. I can’t recommend enough their expertise, their specialized equipment, and their attractive pricing. A terrific combination and value.
Mike, Maro, and Alex are AMAZING!!I can't praise these guys enough! Great customer service ad great work for a reasonable price. New catch basin, new sump pump, fixed existing wall whole and re-hung outside post to the way it should have been originally! As a bonus, they empty a big waste can of my stuff! These guys did a lot of work all in one day. Thank you guys!
Suburban Plumbing Experts came out and handled my clogged line with real expertise, using both rodding and hydrojetting to get the job done right. The team was courteous and professional throughout, and they actually took the time to walk me through what they found and answer all my questions instead of just rushing out the door. You can tell these folks genuinely care about solving the problem thoroughly rather than just getting to the next job. I'll definitely call them next time I need plumbing work.
Mike/Teddy cleaned out the house sewer lines today! In less than 2 hours, taking out big tree roots on the inside. they also vacuumed the grease basin taking out years of buildup that made the back of the house stink! completely and professionally. good quality work at reasonable cost. not the cheapest, but definitely not the most expensive. what i appreciated most was they had a friendly conversational personality. they took the time to explain things when I had questions and walked me through their process. that's what separates good service from Great Service.
We had a major plumbing issue in the basement of one of the properties we managed. There was a backed up sewage line and left easily a foot of waste on the floor that needed to be disposed of and sanitized. One plumber told us we had to find someone to clean it up (which was odd to me because that seems like a hazard of the job) and then we called a second plumber and he could not get past a few feet with his scope. Mike and his team was able to clear the line all the way to the street and cleaned and sanitized it in a few hours. It has held great for a few months but we need a more permanent solution that the landlord cannot afford at this time but we will be using Mike and his team to help us when the time comes.