Stephen Batey is an exceptional plumber whose professionalism and attention to detail truly set him apart. Stephen immediately found the issue with the sewer backing up and retrieved the test plug that was down stream flawlessly. From start to end he demonstrated outstanding diligence, clear communication, and a strong commitment to getting the job done right. His expertise was evident in every step of the process, and he took the time to ensure everything was functioning perfectly before finishing the work.
Reliable, knowledgeable, and genuinely dedicated to his craft—Stephen is the kind of professional you can trust with any plumbing issue. I highly recommend him to anyone looking for a top-quality service plumber.
DLA Richmond truly appreciates the service Stephen provided at building 44.
Thank you Stephen Batey!
Steven Wu
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April 30, 2026
I had an active leak in some of my interior pipes that I was unable to get another company to take care of quickly. I called Stemmle and they had a team out to my home in about an hour. They called me en route to confirm the details of the job and to try to ensure they had all the needed parts on hand. I received a quote and they performed the work quickly. They were friendly, explained what they were doing, and answered my questions.
Very responsive and reliable if you are in need of rapid assistance. It was not the cheapest repair, but that is definitely less of a priority when you need something fixed immediately.
Logan Cook
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March 05, 2023
I had Chris Pugh come out this evening at 11:45pm on a Saturday for an emergency call, he was here within 15 minutes of getting the call. He was extremely helpful, respectful, and knowledgeable. We had moved into a new apartment first day and all the toilets had backed up along with the shower drain. He got everything taken care of in about an hour, (which was awesome). He explained the process of what we had happen and how he resolved it. Overall 10/10 experience. Great work, very respectful, and and the when all was said and done you wouldn’t know someone had done any work, very clean.
Brandee
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August 13, 2025
I had to call after hours for an urgent issue, and I was really impressed with their quick response. Joshua arrived promptly, was very polite, and incredibly helpful throughout the entire process. He explained everything clearly and made sure the problem was resolved efficiently. Great customer service from start to finish…highly recommend!
Matthew Hallman
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January 18, 2023
I am an association manager in the Williamsburg area. Chris and his crew were phenomenal. They were very responsive, and did not leave until the problem was fixed. We even met with the building owner and explain the situation thoroughly. I would highly recommend.
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Stephen Batey is an exceptional plumber whose professionalism and attention to detail truly set him apart. Stephen immediately found the issue with the sewer backing up and retrieved the test plug that was down stream flawlessly. From start to end he demonstrated outstanding diligence, clear communication, and a strong commitment to getting the job done right. His expertise was evident in every step of the process, and he took the time to ensure everything was functioning perfectly before finishing the work. Reliable, knowledgeable, and genuinely dedicated to his craft—Stephen is the kind of professional you can trust with any plumbing issue. I highly recommend him to anyone looking for a top-quality service plumber. DLA Richmond truly appreciates the service Stephen provided at building 44. Thank you Stephen Batey!
I had an active leak in some of my interior pipes that I was unable to get another company to take care of quickly. I called Stemmle and they had a team out to my home in about an hour. They called me en route to confirm the details of the job and to try to ensure they had all the needed parts on hand. I received a quote and they performed the work quickly. They were friendly, explained what they were doing, and answered my questions. Very responsive and reliable if you are in need of rapid assistance. It was not the cheapest repair, but that is definitely less of a priority when you need something fixed immediately.
I had Chris Pugh come out this evening at 11:45pm on a Saturday for an emergency call, he was here within 15 minutes of getting the call. He was extremely helpful, respectful, and knowledgeable. We had moved into a new apartment first day and all the toilets had backed up along with the shower drain. He got everything taken care of in about an hour, (which was awesome). He explained the process of what we had happen and how he resolved it. Overall 10/10 experience. Great work, very respectful, and and the when all was said and done you wouldn’t know someone had done any work, very clean.
I had to call after hours for an urgent issue, and I was really impressed with their quick response. Joshua arrived promptly, was very polite, and incredibly helpful throughout the entire process. He explained everything clearly and made sure the problem was resolved efficiently. Great customer service from start to finish…highly recommend!
I am an association manager in the Williamsburg area. Chris and his crew were phenomenal. They were very responsive, and did not leave until the problem was fixed. We even met with the building owner and explain the situation thoroughly. I would highly recommend.