I wish I could add some more stars to the review. Fantastic job by both crews. You made a potential crisis easier to swallow. Thanks for the prompt service and the professional job by both crews.
Andrew Dickstein
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October 05, 2024
1. Hired to unclog a kitchen drain. $178.00 dollars and 5 hours later, my kitchen drain would clog up after 10 seconds of running my water. I’d also like to mention, it took the plumber ten minutes of work to do this and about 10 minutes of discussion with me and diagnosis of the issue. That’s $534 an hour (more or equal to that of a high-end attorney or your average specialty doctor). I don’t understand how someone could sleep at night knowing that they didn’t even need a bachelors degree to charge ridiculous rates for standing over a drain and pushing/pulling their hand up and down with a piece of metal. Actually they didn’t even need to exert themselves this much; the auger used (about $30.00 off amazon) allowed them to attach itself to a drill. I completely waisted $178.00 on this plumber; they did absolutely nothing for me other than snake pipes that did not need this work done. The issue came down to the mere removal of a Studor mini-vent that unexplainably was causing my pipes to back up. Hence removing it, I have had zero issues with no ramifications to my kitchen, sink, or related plumbing.
2. Quoted me $1,500 to do plumbing work for another issue unrelated to the aforementioned. I asked a family friend to assist. $62 dollars at Home Depot - minus refund for unused supplies $16(ish) = $46.00 and the problem was fixed. They did spend about 4-5 hours doing this, but they were not professional plumbers and spent a lot of time troubleshooting and going to the store for me. I imagine this work would have taken them aprox. two hours of work which is about $700 an hour. Point being, their prices and nature of work is comparable to highway robbery in my opinion.
Ashley Redente
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June 04, 2013
I had a wonderful experience with Slade's. They were prompt and discovered the problem quickly. John took the time to do the job right instead of just offering a quick fix that would have needed to be repaired again later. Overall, we were very happy with the service!
Charlotte
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August 02, 2023
Thank you Justin! You did a wonderful job, answered our questions and adjusted a valve we didn't know we had a problem with. It was a short job, time-wise and, although you could have, you didn't charge for something that had already been done. We appreciate this very much and will request you if we have any further work to be done.
Sarah Chesney
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January 07, 2019
This company is a great value - friendly, professional, quick to respond, excellent at communicating, and the bill was fair and reasonable. (I called for quotes from 3 other plumbers before committing to my appointment.) Firstly, Cheryl answered the phone and gave me great insight regarding the potential bill I was looking at and offered friendly customer service. The guys that arrived at my home, Paul and Reid, were so nice to my fur babies (pet them and gave them attention) and shared their own fur stories with me while I was panicking over my flooded basement. They quickly fixed my drain issue in 30 minutes or less, cleaned up after themselves, and were off on their way. This was an excellent way to quickly solve a major household problem. Two thumbs up, 5 fives, and I'd EASILY RECOMMEND this company to any of my friends/family.
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23433 Dequindre Rd, Hazel Park, MI 48030, USA
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I wish I could add some more stars to the review. Fantastic job by both crews. You made a potential crisis easier to swallow. Thanks for the prompt service and the professional job by both crews.
1. Hired to unclog a kitchen drain. $178.00 dollars and 5 hours later, my kitchen drain would clog up after 10 seconds of running my water. I’d also like to mention, it took the plumber ten minutes of work to do this and about 10 minutes of discussion with me and diagnosis of the issue. That’s $534 an hour (more or equal to that of a high-end attorney or your average specialty doctor). I don’t understand how someone could sleep at night knowing that they didn’t even need a bachelors degree to charge ridiculous rates for standing over a drain and pushing/pulling their hand up and down with a piece of metal. Actually they didn’t even need to exert themselves this much; the auger used (about $30.00 off amazon) allowed them to attach itself to a drill. I completely waisted $178.00 on this plumber; they did absolutely nothing for me other than snake pipes that did not need this work done. The issue came down to the mere removal of a Studor mini-vent that unexplainably was causing my pipes to back up. Hence removing it, I have had zero issues with no ramifications to my kitchen, sink, or related plumbing. 2. Quoted me $1,500 to do plumbing work for another issue unrelated to the aforementioned. I asked a family friend to assist. $62 dollars at Home Depot - minus refund for unused supplies $16(ish) = $46.00 and the problem was fixed. They did spend about 4-5 hours doing this, but they were not professional plumbers and spent a lot of time troubleshooting and going to the store for me. I imagine this work would have taken them aprox. two hours of work which is about $700 an hour. Point being, their prices and nature of work is comparable to highway robbery in my opinion.
I had a wonderful experience with Slade's. They were prompt and discovered the problem quickly. John took the time to do the job right instead of just offering a quick fix that would have needed to be repaired again later. Overall, we were very happy with the service!
Thank you Justin! You did a wonderful job, answered our questions and adjusted a valve we didn't know we had a problem with. It was a short job, time-wise and, although you could have, you didn't charge for something that had already been done. We appreciate this very much and will request you if we have any further work to be done.
This company is a great value - friendly, professional, quick to respond, excellent at communicating, and the bill was fair and reasonable. (I called for quotes from 3 other plumbers before committing to my appointment.) Firstly, Cheryl answered the phone and gave me great insight regarding the potential bill I was looking at and offered friendly customer service. The guys that arrived at my home, Paul and Reid, were so nice to my fur babies (pet them and gave them attention) and shared their own fur stories with me while I was panicking over my flooded basement. They quickly fixed my drain issue in 30 minutes or less, cleaned up after themselves, and were off on their way. This was an excellent way to quickly solve a major household problem. Two thumbs up, 5 fives, and I'd EASILY RECOMMEND this company to any of my friends/family.