Friendly, honest, and reasonably priced! They even pumped my septic same day! (Which was very nice since it was coming up in the house....) Hopefully I won't have to call them for many years, but will definitely call them fisrt!
Christopher Raynor
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April 16, 2026
Unacceptable across the board. They showed up over two hours late, and it only went downhill from there. Their equipment wasn’t working, which dragged the job out to nearly twice as long as it should have.
To make matters worse, they spilled what looked like close to two quarts of oil all over the dirt on the property and made no effort to properly clean it up or take responsibility, instead they tried to conceal it by kicking dirt on it and then left it. That’s not tacky its highly inappropriate.
Communication was just as bad. We had to chase them down for days to get the report, after clearly written instructions to the company. After raising these concerns, the company promised a follow-up call to take care of things that never happened. Completely blew us off.
Then the invoice showed up hundreds higher than expected, pushing close to $1,000, including nearly $400 just for the inspection. For the level of service provided, that pricing is hard to justify.
After 21+ years in this business across two states, this is easily one of the worst vendor experiences I’ve dealt with. Poor execution, poor communication, and zero accountability.
Would not recommend.
Sandra Woodbury Ahmed
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June 19, 2025
We hadn't had our septic system pumped since buying our house and had no idea where the access points were. Ryan came out in the summer heat and spent hours searching, only to discover that a large fountain and rose garden had been built directly over the septic manholes.
I can’t overstate how grateful I am for his meticulous effort. Ryan carefully disassembled the pond without causing any damage, dug beneath it to uncover the long-forgotten manholes, and then rebuilt everything—this time with new risers so the system could be accessed easily in the future. He also went out of his way to protect the rose bushes throughout the process.
What started as a routine job turned into something far more complex, but Ryan remained professional, kind, and deeply committed to doing it right. Cyndi was also incredibly responsive and helpful every step of the way.
This company is a rare gem. They genuinely care about their work and go above and beyond—even when the job is unexpectedly difficult. I couldn’t recommend them more highly.
Chuck Smith
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April 10, 2025
I cannot praise Sierra Septic enough. Scott, Cindy, and Ryan are an excellent team. Very helpful, professional, and highly knowledgeable of their profession. Ryan is top notch, positive and friendly. He was able to identify what needed to be done promptly with confidence, and repair the issue with attention to detail.
We are very grateful and thankful for Sierra Septic.
Hannah White
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January 16, 2025
I cannot rant and rave enough about the services Scott and his company provided for me today. I was having septic issues, called his company and he came out the same day. Scott is a great guy and I’m happy I called him to help me with my problems. It was a pleasure supporting his business, and I will for sure be calling them again in the future!
I highly recommend you give Sierra Septic Services a call for your plumbing septic needs!
Thank you again Scott for everything! 😊
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1960 Hymer Ave, Sparks, NV 89431, USA
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Friendly, honest, and reasonably priced! They even pumped my septic same day! (Which was very nice since it was coming up in the house....) Hopefully I won't have to call them for many years, but will definitely call them fisrt!
Unacceptable across the board. They showed up over two hours late, and it only went downhill from there. Their equipment wasn’t working, which dragged the job out to nearly twice as long as it should have. To make matters worse, they spilled what looked like close to two quarts of oil all over the dirt on the property and made no effort to properly clean it up or take responsibility, instead they tried to conceal it by kicking dirt on it and then left it. That’s not tacky its highly inappropriate. Communication was just as bad. We had to chase them down for days to get the report, after clearly written instructions to the company. After raising these concerns, the company promised a follow-up call to take care of things that never happened. Completely blew us off. Then the invoice showed up hundreds higher than expected, pushing close to $1,000, including nearly $400 just for the inspection. For the level of service provided, that pricing is hard to justify. After 21+ years in this business across two states, this is easily one of the worst vendor experiences I’ve dealt with. Poor execution, poor communication, and zero accountability. Would not recommend.
We hadn't had our septic system pumped since buying our house and had no idea where the access points were. Ryan came out in the summer heat and spent hours searching, only to discover that a large fountain and rose garden had been built directly over the septic manholes. I can’t overstate how grateful I am for his meticulous effort. Ryan carefully disassembled the pond without causing any damage, dug beneath it to uncover the long-forgotten manholes, and then rebuilt everything—this time with new risers so the system could be accessed easily in the future. He also went out of his way to protect the rose bushes throughout the process. What started as a routine job turned into something far more complex, but Ryan remained professional, kind, and deeply committed to doing it right. Cyndi was also incredibly responsive and helpful every step of the way. This company is a rare gem. They genuinely care about their work and go above and beyond—even when the job is unexpectedly difficult. I couldn’t recommend them more highly.
I cannot praise Sierra Septic enough. Scott, Cindy, and Ryan are an excellent team. Very helpful, professional, and highly knowledgeable of their profession. Ryan is top notch, positive and friendly. He was able to identify what needed to be done promptly with confidence, and repair the issue with attention to detail. We are very grateful and thankful for Sierra Septic.
I cannot rant and rave enough about the services Scott and his company provided for me today. I was having septic issues, called his company and he came out the same day. Scott is a great guy and I’m happy I called him to help me with my problems. It was a pleasure supporting his business, and I will for sure be calling them again in the future! I highly recommend you give Sierra Septic Services a call for your plumbing septic needs! Thank you again Scott for everything! 😊