I had a great experience with Ryan's plumbing on my commercial location. Izzy in the office was able to schedule this service quickly and the tech Alex was wonderful - great work (resolution), great communication and a great price! I will definitely use Ryan's Plumbing for all areas they service! Highly recommend :)
Patrick Sullivan
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November 27, 2025
Discovered I needed a new hot water heater at Noon. Sent a few emails to local plumbers. Ryan from Family Roots Plumbing called me within 15 minutes! Andrew arrived at my house within the hour and gave me a quote that was extremely competitive. Scheduled the replacement for 8am the following day and I had hot water by 10:45am. Sam did the install. He is awesome - very courteous and professional !! Without exaggeration, this is the BEST SERVICE I HAVE EVER RECEIVED from a home services company!! Ryan and his team know how to treat their customers!! I am very happy with Family Roots Plumbing and I HIGHLY recommend Ryan and his team for all of your plumbing needs. Thank you very much!
Ginny
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November 10, 2025
The other day, we had an urgent plumbing issue that needed to be addressed right away, and reached out to Ryan’s FAMILY ROOTS..Plumbing. We have used Ryan for years. After talking to office, Ryan the owner quickly called us back!
Ryan so nicely listened, explained, and advised us on what not to do, to ensure our plumbing issue wouldn’t get worse, until his team arrives. Within a quick timeframe, he lined up a technician for us!
We’ve had great experiences with Ryan & his entire team! Sam and Alex have always done an incredible job working on our home, fixing any issues and helping us out. This time, we had the pleasure of having Ryan’s newest addition and master plumber, named Andrew. He answered our questions with detail, explained the situation, and what needed to be done. Andrew is a very skilled and knowledgeable. He was friendly, neat, and is wonderful addition to the company!
We can always count on Ryan & his team! Thanks again for your help over the years :-)
Nick Uliano
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March 23, 2026
A quick Google search for a plumber led me to Family Roots Plumbing in the King of Prussia/Wayne area. My initial contact was with an extremely courteous and helpful gentleman named Roey, who set up my appointment the day I called to request a plumber. From that initial call to several subsequent phone conversations with Roey, I knew I had made the right choice in selecting Family Roots.
My problem was a leak in a vanity cabinet in a bathroom off my primary bedroom. Prior to calling Family Roots, I suspected the problem was with a point-of-use electric water heater attached to the sink in that bathroom. The technician who came to my home to assess the problem, Sam G., confirmed my suspicions. He even took photos of the underside of the water-heater unit to visually show me the problem. Sam then went on to explain that the water heater which I had needed replacing - something which I had suspected all along. (What had started out as a minor drip gradually became worse and worse over the course of a couple of weeks.) After confirming the problem, Sam offered his advice on a replacement unit for the one I had; suggesting a Bradford White 2.0 gallon point-of-use water heater. Sam advised me that I would be really happy with a Bradford, as they are among the best water heaters made and have great warranties. He also advised me that it would be good to install new flexible supply lines at the time of installation of the new unit. He quoted me a price, prepared a written estimate, and told me he would have the new unit in a day or so.
Today was the day that Sam returned to perform the work for me. I think of myself as a "neat freak;" but today I met my match! (Must be because during our conversations today we discovered we share a mutual birthday!) Anyway, from laying down tarps in strategic areas, to removing his muddy boots before going upstairs, to cleaning up and leaving the bathroom even cleaner than it was when he started, Sam was amazing! All those things don't even speak to the quality of this master plumber's work! I spent some time watching him as he did the installation. His work was thorough, meticulous, and completed to perfection. Finding a tradesman whose workmanship is of the highest quality, as is Sam's, is truly rare in today's world. Hopefully the respect and admiration I have for this man for a job very well done is evident in this review.
If you are in need of plumbing services, I recommend that you definitely give Family Roots a call. Whether it is Sam, Ryan (the owner), or one of the other technicians who comes out to your home to assess the situation and service your home, you will not be disappointed. You won't be dealing with some huge, corporate-owned entity where customer service and client satisfaction are not always guaranteed. Family Roots is a perfectly-sized, family-owned business which truly values its customers, and which does a great job of earning every client's trust that the job will be priced right and done well.
(PS I have no affiliation with this company, and up until about a week ago, had not even heard of it. It was my lucky day when my Google Search led me to them!)
Drew Sieruc
-
May 19, 2026
Needed a good plumber and Mark was able to take care of all my concerns. Polite and knowledgeable. I will definitely call Family Roots Plumbing for all my future needs. It's hard to find people who really care. Absolutely the best.
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500 Falcon Rd, Wayne, PA 19087, USA
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I had a great experience with Ryan's plumbing on my commercial location. Izzy in the office was able to schedule this service quickly and the tech Alex was wonderful - great work (resolution), great communication and a great price! I will definitely use Ryan's Plumbing for all areas they service! Highly recommend :)
Discovered I needed a new hot water heater at Noon. Sent a few emails to local plumbers. Ryan from Family Roots Plumbing called me within 15 minutes! Andrew arrived at my house within the hour and gave me a quote that was extremely competitive. Scheduled the replacement for 8am the following day and I had hot water by 10:45am. Sam did the install. He is awesome - very courteous and professional !! Without exaggeration, this is the BEST SERVICE I HAVE EVER RECEIVED from a home services company!! Ryan and his team know how to treat their customers!! I am very happy with Family Roots Plumbing and I HIGHLY recommend Ryan and his team for all of your plumbing needs. Thank you very much!
The other day, we had an urgent plumbing issue that needed to be addressed right away, and reached out to Ryan’s FAMILY ROOTS..Plumbing. We have used Ryan for years. After talking to office, Ryan the owner quickly called us back! Ryan so nicely listened, explained, and advised us on what not to do, to ensure our plumbing issue wouldn’t get worse, until his team arrives. Within a quick timeframe, he lined up a technician for us! We’ve had great experiences with Ryan & his entire team! Sam and Alex have always done an incredible job working on our home, fixing any issues and helping us out. This time, we had the pleasure of having Ryan’s newest addition and master plumber, named Andrew. He answered our questions with detail, explained the situation, and what needed to be done. Andrew is a very skilled and knowledgeable. He was friendly, neat, and is wonderful addition to the company! We can always count on Ryan & his team! Thanks again for your help over the years :-)
A quick Google search for a plumber led me to Family Roots Plumbing in the King of Prussia/Wayne area. My initial contact was with an extremely courteous and helpful gentleman named Roey, who set up my appointment the day I called to request a plumber. From that initial call to several subsequent phone conversations with Roey, I knew I had made the right choice in selecting Family Roots. My problem was a leak in a vanity cabinet in a bathroom off my primary bedroom. Prior to calling Family Roots, I suspected the problem was with a point-of-use electric water heater attached to the sink in that bathroom. The technician who came to my home to assess the problem, Sam G., confirmed my suspicions. He even took photos of the underside of the water-heater unit to visually show me the problem. Sam then went on to explain that the water heater which I had needed replacing - something which I had suspected all along. (What had started out as a minor drip gradually became worse and worse over the course of a couple of weeks.) After confirming the problem, Sam offered his advice on a replacement unit for the one I had; suggesting a Bradford White 2.0 gallon point-of-use water heater. Sam advised me that I would be really happy with a Bradford, as they are among the best water heaters made and have great warranties. He also advised me that it would be good to install new flexible supply lines at the time of installation of the new unit. He quoted me a price, prepared a written estimate, and told me he would have the new unit in a day or so. Today was the day that Sam returned to perform the work for me. I think of myself as a "neat freak;" but today I met my match! (Must be because during our conversations today we discovered we share a mutual birthday!) Anyway, from laying down tarps in strategic areas, to removing his muddy boots before going upstairs, to cleaning up and leaving the bathroom even cleaner than it was when he started, Sam was amazing! All those things don't even speak to the quality of this master plumber's work! I spent some time watching him as he did the installation. His work was thorough, meticulous, and completed to perfection. Finding a tradesman whose workmanship is of the highest quality, as is Sam's, is truly rare in today's world. Hopefully the respect and admiration I have for this man for a job very well done is evident in this review. If you are in need of plumbing services, I recommend that you definitely give Family Roots a call. Whether it is Sam, Ryan (the owner), or one of the other technicians who comes out to your home to assess the situation and service your home, you will not be disappointed. You won't be dealing with some huge, corporate-owned entity where customer service and client satisfaction are not always guaranteed. Family Roots is a perfectly-sized, family-owned business which truly values its customers, and which does a great job of earning every client's trust that the job will be priced right and done well. (PS I have no affiliation with this company, and up until about a week ago, had not even heard of it. It was my lucky day when my Google Search led me to them!)
Needed a good plumber and Mark was able to take care of all my concerns. Polite and knowledgeable. I will definitely call Family Roots Plumbing for all my future needs. It's hard to find people who really care. Absolutely the best.