Had a pretty disappointing experience with this plumbing job. The irrigation stub-out was done in a rushed, sloppy way that doesn’t meet what I’d consider basic standards.
Instead of properly securing the pipe with a stub-out support or even a simple bracket to framing, they just ran the pipe straight through the wall. The result is a loose pipe that moves in and out, which is not only unprofessional but will likely cause issues over time (seal failure, potential leaks, etc.).
This feels like a “get in, get out” job rather than doing it the right way. I expected a secure, properly supported stub-out—not something that already feels like it will need to be fixed later.
Would not recommend based on this experience.
EDIT: The first 2 photos is the work of Royal. Pex run through the open for an irrigation stubout. Absolutely no mechanical reinforcement. The copper is the quality work of their competition.
When providing photos to Royal after complaining they stated "this is the best that it could be run". Clearly it was not.
K M
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April 08, 2026
I would not recommend this company if you want a plumber who stands behind their work. They were the plumbing contractor for our new construction home. Just over a year after moving in, multiple exterior spigots failed due to incredibly poor installation. A properly installed spigot shouldn't fall apart or detach from a house in 12 months. If you are hiring a plumber for a project, I highly recommend finding a company that secures their fixtures properly the first time and values long-lasting workmanship. Look elsewhere.
Chad Campbell
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June 21, 2026
If I could give this company 0 stars, I would.
We bought a house and discovered a serious issue with the shower. It was leaking from the canister and water was going behind the wall, running down to the main floor laundry room, into the ceiling, and even down to the basement bathroom, leaving visible water stains and damage.
The seller had Royal come out to address the issue prior to closing and they claimed it was “fixed.” However, the first time we used the shower after moving in, it was clear the leak was never properly resolved. The exact same issue happened again throughout multiple levels of the house.
I called that same night and was told the owner would contact me, but I never heard back. Given the service was completed less than a month prior, I expected better accountability and at least a response regarding the workmanship.
Frustrated, I ended up calling a local plumber in my area. After hearing the situation, they came out quickly and actually fixed the issue properly.
Based on my experience, I would not recommend Royal. The lack of follow-up and failure to properly resolve a clear plumbing issue led to unnecessary damage and stress. I would strongly suggest looking elsewhere for plumbing services.
Kory Stevens
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December 22, 2025
Responsive and polite. They were the plumbing contractor on new build. Paid builder to stub in half bath basement. Plumbing contractor stub in at 10 inches. which is ok but limits options on toilets. The next problem is when you go to finish and add 1/2 dry wall and 1/2 inch trim. Now you are down to 9 inches. So called plumber (Royal Plumbing)back out to get estimate on installing flange. They came out on 12/17 Plumber said said that it needed offset flange because to close to wall and. Approved install (they also set toilet which was nice) and was charged. Called warranty person for home builder and he was a little upset , but called plumbing company and they refunded money. Now toilet is leaking around bol wax. Called them this morning and since they had to issue refund, they are done and not warrantying the leaky toilet. I guess standing behind work is a thing of the past. The owner will not or has not called me back he allows his his Receptionist to deal with it. So if you use them just be aware.
Cindy Aber
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February 02, 2026
These guys are the worst. He takes apart my sink and puts one of the traps on backwards. Fixed that on my own. Then two months later I discovered that he broke the screw stem coming from my sink basket to the drain pipe. It had been hanging unconnected for that long and I didn't notice cause I rarely use that side of the sink. They came out twice and couldn't fix my sink drain pipes. I had to demand my money back. Run far away from these jokers.
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Had a pretty disappointing experience with this plumbing job. The irrigation stub-out was done in a rushed, sloppy way that doesn’t meet what I’d consider basic standards. Instead of properly securing the pipe with a stub-out support or even a simple bracket to framing, they just ran the pipe straight through the wall. The result is a loose pipe that moves in and out, which is not only unprofessional but will likely cause issues over time (seal failure, potential leaks, etc.). This feels like a “get in, get out” job rather than doing it the right way. I expected a secure, properly supported stub-out—not something that already feels like it will need to be fixed later. Would not recommend based on this experience. EDIT: The first 2 photos is the work of Royal. Pex run through the open for an irrigation stubout. Absolutely no mechanical reinforcement. The copper is the quality work of their competition. When providing photos to Royal after complaining they stated "this is the best that it could be run". Clearly it was not.
I would not recommend this company if you want a plumber who stands behind their work. They were the plumbing contractor for our new construction home. Just over a year after moving in, multiple exterior spigots failed due to incredibly poor installation. A properly installed spigot shouldn't fall apart or detach from a house in 12 months. If you are hiring a plumber for a project, I highly recommend finding a company that secures their fixtures properly the first time and values long-lasting workmanship. Look elsewhere.
If I could give this company 0 stars, I would. We bought a house and discovered a serious issue with the shower. It was leaking from the canister and water was going behind the wall, running down to the main floor laundry room, into the ceiling, and even down to the basement bathroom, leaving visible water stains and damage. The seller had Royal come out to address the issue prior to closing and they claimed it was “fixed.” However, the first time we used the shower after moving in, it was clear the leak was never properly resolved. The exact same issue happened again throughout multiple levels of the house. I called that same night and was told the owner would contact me, but I never heard back. Given the service was completed less than a month prior, I expected better accountability and at least a response regarding the workmanship. Frustrated, I ended up calling a local plumber in my area. After hearing the situation, they came out quickly and actually fixed the issue properly. Based on my experience, I would not recommend Royal. The lack of follow-up and failure to properly resolve a clear plumbing issue led to unnecessary damage and stress. I would strongly suggest looking elsewhere for plumbing services.
Responsive and polite. They were the plumbing contractor on new build. Paid builder to stub in half bath basement. Plumbing contractor stub in at 10 inches. which is ok but limits options on toilets. The next problem is when you go to finish and add 1/2 dry wall and 1/2 inch trim. Now you are down to 9 inches. So called plumber (Royal Plumbing)back out to get estimate on installing flange. They came out on 12/17 Plumber said said that it needed offset flange because to close to wall and. Approved install (they also set toilet which was nice) and was charged. Called warranty person for home builder and he was a little upset , but called plumbing company and they refunded money. Now toilet is leaking around bol wax. Called them this morning and since they had to issue refund, they are done and not warrantying the leaky toilet. I guess standing behind work is a thing of the past. The owner will not or has not called me back he allows his his Receptionist to deal with it. So if you use them just be aware.
These guys are the worst. He takes apart my sink and puts one of the traps on backwards. Fixed that on my own. Then two months later I discovered that he broke the screw stem coming from my sink basket to the drain pipe. It had been hanging unconnected for that long and I didn't notice cause I rarely use that side of the sink. They came out twice and couldn't fix my sink drain pipes. I had to demand my money back. Run far away from these jokers.