Jason was very nice and explained the problem thoroughly. I've had 4 other plumbers come in the last week and they never took the time to explain anything and clearly didn't get to the root of the problem. I'm very glad to have call Roto-Rooter and was very pleased to meet Jason.
Bryce Basso
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March 02, 2026
Jason was great to work with. He walked me through every step he was going to take to find and fix the issue, which I really appreciated. He didn’t try to upsell me on anything I didn’t need and did exactly what he said he would do. He explained the best course of action and got my input before moving forward. Overall, a very professional and straightforward experience.
elizabeth mcneill
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September 18, 2025
Eddie came out to fix a water leak. The water company called to inform us about unusual usage, and sure enough we found a swamp in the yard by the house. He was very thorough, explained everything clearly, answered ALL of my questions, and educated me to be a better home owner. He quickly found the leak and repaired it. And cleaned up after himself. He was so friendly yet professional, I highly recommend Eddie with RotoRooter.
Meredith Moza
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June 08, 2026
The company was respectful and kind in the phone. The plumber was prompt and dealt with the sink and showers quickly. He cleaned up everything and left with no mess in my house. I would recommend them to anyone with plumbing / stopped up drain issues.
PAULA LONGORIA
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February 11, 2026
Darrell did a great job at replacing a leaking toilet hose. He was fast and efficient. I would highly recommend him to others needing plumbing repairs!
Our Address
1111 N Walnut Ave Ste 202, New Braunfels, TX 78130, USA
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Jason was very nice and explained the problem thoroughly. I've had 4 other plumbers come in the last week and they never took the time to explain anything and clearly didn't get to the root of the problem. I'm very glad to have call Roto-Rooter and was very pleased to meet Jason.
Jason was great to work with. He walked me through every step he was going to take to find and fix the issue, which I really appreciated. He didn’t try to upsell me on anything I didn’t need and did exactly what he said he would do. He explained the best course of action and got my input before moving forward. Overall, a very professional and straightforward experience.
Eddie came out to fix a water leak. The water company called to inform us about unusual usage, and sure enough we found a swamp in the yard by the house. He was very thorough, explained everything clearly, answered ALL of my questions, and educated me to be a better home owner. He quickly found the leak and repaired it. And cleaned up after himself. He was so friendly yet professional, I highly recommend Eddie with RotoRooter.
The company was respectful and kind in the phone. The plumber was prompt and dealt with the sink and showers quickly. He cleaned up everything and left with no mess in my house. I would recommend them to anyone with plumbing / stopped up drain issues.
Darrell did a great job at replacing a leaking toilet hose. He was fast and efficient. I would highly recommend him to others needing plumbing repairs!