The service was absolutely fantastic. I called as my stationary tub wasn’t draining. I had a technician here in less than two hours. He did a fantastic job communicated all the issues I had was absolutely fantastic. It was money. Well spent. I was greatly satisfied with all the services and will definitely call Roto-Rooter again thank you so much for supplying quality service to the Cincinnati area. Well worth it thank you.
Amy Bubbly
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March 20, 2026
Brad did an amazing job today jetting out our backed up line. He showed up when he said, communicated the entire process, was so kind and neat. Extremely knowledgeable about what he does. Overall one of the very best experiences with service work we have had. Will definitely use him again!!
Alex Long
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January 14, 2026
Scheduled an appointment for 5-7pm to get a quote for a water heater repair. They no-showed and didn’t even provide a courtesy heads up call/text. I called to reschedule for 5-7pm the next day and the same thing happened. I even called at 5pm to confirm they weren’t running behind. Dispatch said that they were on schedule and they’d be there between 5-7pm. No show. Cancelled appointment and am going with a more reliable/timely company. Please don’t offer customers time windows if you can’t adhere to them.
vinton goure
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May 30, 2026
I was given an appointment time on a Saturday and they kept telling me I was the next person in line to be serviced. They finally made it to my house on Monday morning first call after I threatened to cancel the service on Sunday night when they called me to say that there were 2 people ahead of me . Their customer service people need to just tell the truth. The technicians were superb.
margie buhrlage
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May 31, 2026
Was having issues with some outside drains. Roto-Rooter came out and went above and beyond to help solve the drainage problems.
They were professional, courteous, and easy to work with. I would use them again and highly recommend Roto-Rooter.
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The service was absolutely fantastic. I called as my stationary tub wasn’t draining. I had a technician here in less than two hours. He did a fantastic job communicated all the issues I had was absolutely fantastic. It was money. Well spent. I was greatly satisfied with all the services and will definitely call Roto-Rooter again thank you so much for supplying quality service to the Cincinnati area. Well worth it thank you.
Brad did an amazing job today jetting out our backed up line. He showed up when he said, communicated the entire process, was so kind and neat. Extremely knowledgeable about what he does. Overall one of the very best experiences with service work we have had. Will definitely use him again!!
Scheduled an appointment for 5-7pm to get a quote for a water heater repair. They no-showed and didn’t even provide a courtesy heads up call/text. I called to reschedule for 5-7pm the next day and the same thing happened. I even called at 5pm to confirm they weren’t running behind. Dispatch said that they were on schedule and they’d be there between 5-7pm. No show. Cancelled appointment and am going with a more reliable/timely company. Please don’t offer customers time windows if you can’t adhere to them.
I was given an appointment time on a Saturday and they kept telling me I was the next person in line to be serviced. They finally made it to my house on Monday morning first call after I threatened to cancel the service on Sunday night when they called me to say that there were 2 people ahead of me . Their customer service people need to just tell the truth. The technicians were superb.
Was having issues with some outside drains. Roto-Rooter came out and went above and beyond to help solve the drainage problems. They were professional, courteous, and easy to work with. I would use them again and highly recommend Roto-Rooter.