I had an excellent experience with Roto-Rooter. The technician was professional, courteous, and explained everything clearly before starting the work. He fixed the issue and made sure everything was in working order. The customer service was outstanding from start to finish, and I really appreciated how responsive and knowledgeable our technician was. I would definitely recommend Roto-Rooter to anyone needing reliable plumbing service.
William Gerrard
-
February 03, 2026
Awesome,friendly,knowledgable staff. Promt,fast and complete repair of my main sewer line. Staff explained every step of the repair as it was being done.
Uche James Ohaeri
-
May 04, 2026
Andy was very knowledgeable and he was able to fix my issue with no hiccups. He was extremely professional and made sure to give me good tips on how to deal with future issues. I will definitely recommend him to anyone. 5 star service
Charles Burton
-
March 12, 2026
They usually do a great job. I gave 3 stars because of the pricing. $250 to unscrew hot and cold lines under the sink is a lot.
The visit lasted about 20 minutes. I hired them because I wanted to make sure the valves still worked because the last time I unscrewed the lines and the valves were corroded and didnt stop the water.
The technician did his job, but the pricing was outrageous. $250. It wasn't an emergency issue either where they charge extra. As a matter of fact I made the appointment 3 days earlier and notified them that this is NOT an emergency.
When I made the appointment the dispatcher told me they will give me a price once the technician came. I figured I would probably be around $100 even though thats still a lot even with NO leaks.
When I called roto rooter I told them I was getting estimates, hoping they would give me a price over the phone but they didnt.
Again the technicians know their jobs and do it well, just be prepared to pay double of any other places like mr rooter.
Next time I will be going elsewhere, unless its an emergency and no one else is available like Mr rooter.
Update: from 3 stars to 5 stars.
I talked to management and they are returning some of the funds. Thanks for listening roto rooter.
Rajeev Joshi
-
April 19, 2026
Andy did a great job helping get rid of the kitchen drain clog. He was very thorough and explained the process. It was a weekend and yet Roto Rooter was able to address the issue. I'll highly recommend them for your plumbing needs.
Our Address
6 S 2nd St #513, Hamilton, OH 45011, USA
Claim Listing: Roto-Rooter Plumbing & Water Cleanup
Please Login or Register an Account to Claim Listing
👋 Need a drain, sewer, or trenchless pipe pro?
I can help you:
• Find a trusted local contractor
• Match the right service (Camera Inspection, CIPP, Trenchless pipe and Sewer, Hydro Jetting, Spot repair etc)
• Get fast help for backups or emergencies
Start by telling me your city + ZIP.
Need a camera inspection? Sewer backup? I can match you fast!
I had an excellent experience with Roto-Rooter. The technician was professional, courteous, and explained everything clearly before starting the work. He fixed the issue and made sure everything was in working order. The customer service was outstanding from start to finish, and I really appreciated how responsive and knowledgeable our technician was. I would definitely recommend Roto-Rooter to anyone needing reliable plumbing service.
Awesome,friendly,knowledgable staff. Promt,fast and complete repair of my main sewer line. Staff explained every step of the repair as it was being done.
Andy was very knowledgeable and he was able to fix my issue with no hiccups. He was extremely professional and made sure to give me good tips on how to deal with future issues. I will definitely recommend him to anyone. 5 star service
They usually do a great job. I gave 3 stars because of the pricing. $250 to unscrew hot and cold lines under the sink is a lot. The visit lasted about 20 minutes. I hired them because I wanted to make sure the valves still worked because the last time I unscrewed the lines and the valves were corroded and didnt stop the water. The technician did his job, but the pricing was outrageous. $250. It wasn't an emergency issue either where they charge extra. As a matter of fact I made the appointment 3 days earlier and notified them that this is NOT an emergency. When I made the appointment the dispatcher told me they will give me a price once the technician came. I figured I would probably be around $100 even though thats still a lot even with NO leaks. When I called roto rooter I told them I was getting estimates, hoping they would give me a price over the phone but they didnt. Again the technicians know their jobs and do it well, just be prepared to pay double of any other places like mr rooter. Next time I will be going elsewhere, unless its an emergency and no one else is available like Mr rooter. Update: from 3 stars to 5 stars. I talked to management and they are returning some of the funds. Thanks for listening roto rooter.
Andy did a great job helping get rid of the kitchen drain clog. He was very thorough and explained the process. It was a weekend and yet Roto Rooter was able to address the issue. I'll highly recommend them for your plumbing needs.