Awesome techs! We were told a service window of nine to eleven and they arrived promptly at nine. A refreshing change from the norm of most businesses who leave you hanging until the last moment. Friendly, polite, sociable, and clean workers. Had the quote ready in less than ten minutes, and had a pipe removed, fixed, and replaced as well as a faucet changed in less than three hours, including the time it took them to run to the store for parts. Adie and Charlie are a credit to the profession!
Grace V
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June 30, 2026
John was incredibly helpful, considerate, and professional. He was able to find and use a mess free access point to our sewer and clear our sewer line of all the roots that were causing a slow backup. We also appreciated Brandon walking us through the scope process and showing us the joints that were problematic.
Denilson Nolasco
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May 29, 2026
Absolutely recommend these two John and Drake, both of them are amazing people and amazing at their job. I was given a great price for my pipes leaking in the crawl space for the past month or so and cannot thank them enough for their service. Not only did they fix it, but also gave advice on what else was messed up that I couldn’t see and I’m very grateful to have their service.
Stephanie Morales
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March 14, 2026
Charley from Roto-Rooter was fantastic. He was friendly, professional, and incredibly efficient. We had a plumbing backup and he spent several hours making sure the problem was completely cleared and everything was working properly before he left. He explained what was happening and made a stressful situation much easier. Charley represented Roto-Rooter extremely well and his hard work and professionalism really stood out. I’m very grateful for his help and would absolutely recommend Charley and Roto-Rooter.
Assad RAFFOUL
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February 07, 2026
3 days ago I called Roto rooter at 9:00 PM to snake my 4 inch main drain pipe, in the basement. It was a straight 60 feet run in direct line to the street. The tech guy was prompt, he explained the possible problems that could happen and I signed quite a few documents. He told me the cost of snaking the line was $531.00 Dollars. That was an exhorbitant price that I never paid before in my life. But since it was an evening call and I needed to do the work I agreed. He brought down the tool and he snaked the line to the street in less than 15 minutes. I was expecting he will run the snake again but he was too busy trying to sell me further services. He refused to run the snake twice but he threatened me that if I did not agree to a free video inspection there is no warranty for the next 6 month on his work. He said if any thing happened before 6 month the service is not warranted at all because there could be a problem in the line that only a video can find.
This was a totally new approach to snaking the sewer line. I have done it 25 years ago. The company at the time did it twice to make sure all waste was pushed out. Not Roto rooter. He packed his tool and left. I knew he did not clean the sewer well so I am calling my regular plumber to do another snaking of my line to assure all waste is removed.
Roto rooter is gouging its customers and will not do a decent job of cleaning the pipe i will have my line snaked in the day time for about a hundred dollars. Once Roto rooter steps in your house they want to make a big issue of snaking a sewer line, they want to do much more unneeded work to fatten their bottom line.
I will not recommend this gouging Company who refuses to give a tentative cost of snaking a sewer line on the phone. They keep it as a surprise. also any plumbing company who refuses to run a second run should be always rejected. Once the first run is done, the second is much faster and all decent companies will do it especially when they are charging the rate of a brain surgeon.
This is standard plumbing customs.
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941 Bending River Rd W, Salt Lake City, UT 84104, USA
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Awesome techs! We were told a service window of nine to eleven and they arrived promptly at nine. A refreshing change from the norm of most businesses who leave you hanging until the last moment. Friendly, polite, sociable, and clean workers. Had the quote ready in less than ten minutes, and had a pipe removed, fixed, and replaced as well as a faucet changed in less than three hours, including the time it took them to run to the store for parts. Adie and Charlie are a credit to the profession!
John was incredibly helpful, considerate, and professional. He was able to find and use a mess free access point to our sewer and clear our sewer line of all the roots that were causing a slow backup. We also appreciated Brandon walking us through the scope process and showing us the joints that were problematic.
Absolutely recommend these two John and Drake, both of them are amazing people and amazing at their job. I was given a great price for my pipes leaking in the crawl space for the past month or so and cannot thank them enough for their service. Not only did they fix it, but also gave advice on what else was messed up that I couldn’t see and I’m very grateful to have their service.
Charley from Roto-Rooter was fantastic. He was friendly, professional, and incredibly efficient. We had a plumbing backup and he spent several hours making sure the problem was completely cleared and everything was working properly before he left. He explained what was happening and made a stressful situation much easier. Charley represented Roto-Rooter extremely well and his hard work and professionalism really stood out. I’m very grateful for his help and would absolutely recommend Charley and Roto-Rooter.
3 days ago I called Roto rooter at 9:00 PM to snake my 4 inch main drain pipe, in the basement. It was a straight 60 feet run in direct line to the street. The tech guy was prompt, he explained the possible problems that could happen and I signed quite a few documents. He told me the cost of snaking the line was $531.00 Dollars. That was an exhorbitant price that I never paid before in my life. But since it was an evening call and I needed to do the work I agreed. He brought down the tool and he snaked the line to the street in less than 15 minutes. I was expecting he will run the snake again but he was too busy trying to sell me further services. He refused to run the snake twice but he threatened me that if I did not agree to a free video inspection there is no warranty for the next 6 month on his work. He said if any thing happened before 6 month the service is not warranted at all because there could be a problem in the line that only a video can find. This was a totally new approach to snaking the sewer line. I have done it 25 years ago. The company at the time did it twice to make sure all waste was pushed out. Not Roto rooter. He packed his tool and left. I knew he did not clean the sewer well so I am calling my regular plumber to do another snaking of my line to assure all waste is removed. Roto rooter is gouging its customers and will not do a decent job of cleaning the pipe i will have my line snaked in the day time for about a hundred dollars. Once Roto rooter steps in your house they want to make a big issue of snaking a sewer line, they want to do much more unneeded work to fatten their bottom line. I will not recommend this gouging Company who refuses to give a tentative cost of snaking a sewer line on the phone. They keep it as a surprise. also any plumbing company who refuses to run a second run should be always rejected. Once the first run is done, the second is much faster and all decent companies will do it especially when they are charging the rate of a brain surgeon. This is standard plumbing customs.