Rooter Man
Had someone come out day before Thanksgiving to clear a line and the tech never reconnected the pipe under the sink. Wife went to wash dishes after thinking he fixed it and boom water everywhere. Flooded my kitchen and got under my flooring. Also when he went on the roof he knocked the drain out in the laundry room and never went check it. Laundry room also flooded. Didn't stop there. My sink drain did not leak before and magically after it did. Tech tells my wife it has to be changed and he proceeded to put a stainless steel drain on my expensive gunmetal sink. My wife tells him after and they try to tell her oh well brushed nickel would have cost more. Again its gunmetal and we didn't care about the price. They sent a deceptive mitigation team and made agreements to pay through them and did not honor any of it. They didn't even refund the charge for service call. Imagine ruining someone's home and charging them. But here is the kicker, the company never even called or apologized. Not the tech, the manager, or a single person from the company. I would never recommend them to anyone. Had to call several times months later to finally get someone to speak to me and Robin was rude from the start of the conversation and said this was probably a blessing to have happened to us. Do not use them and when they do mess up your home do not allow them to send the shady RestoPros to lie to you. But hey I guess when you are a shady business you deal with other shady businesses also.
Keisha Brown
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June 10, 2026
I hired this company to help with getting my gas permit and inspection. After paying for the service, I was told my AC did not have a permit, which was not true. The permit is on file with the City of New Orleans.
The gas pressure test passed, but the scope of work kept changing and I was told additional work would be needed, including roof work. When I asked for a refund of any unused funds so I could get a second opinion from another plumber, the response was not professional.
If a company does not want a job, that’s their choice, but customers deserve clear communication and accurate information from the beginning. Unfortunately, this experience cost me time and delayed my project.
Edit: I’m still waiting on my refund . No one has called or nothing. They just took my money. Stay away from these people.
Arthur Johnston
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February 17, 2026
Called Rooter Man when things were not flowing, prompt service, really nice technician explained everything in detail, and gave my plumber the information he needed on 120+ year old sewer lines. And the folks in their offices, could not have been better. Oh yeah, the price was well within my expectations.
Nick England
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December 02, 2025
We’ve been using Rooterman for plumbing work at our school for quite a while now, and they’ve been excellent every time. The first time we called them was for a pretty stubborn clog that a couple of other companies couldn’t figure out. Rooterman not only cleared it, they identified the bigger issue behind it and got everything working the right way. Since then, anytime we have a plumbing problem on campus, they’re the first ones we call. They’re reliable, quick to respond, and they always get the job done right. Pricing has always been very fair.
Tracey Louis
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April 13, 2026
Used Rooter Man for an office move. They were courteous and arrived on time. Job was done to satisfaction.
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2545 Delaware Ave, Kenner, LA 70062, USA
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Rooter Man Had someone come out day before Thanksgiving to clear a line and the tech never reconnected the pipe under the sink. Wife went to wash dishes after thinking he fixed it and boom water everywhere. Flooded my kitchen and got under my flooring. Also when he went on the roof he knocked the drain out in the laundry room and never went check it. Laundry room also flooded. Didn't stop there. My sink drain did not leak before and magically after it did. Tech tells my wife it has to be changed and he proceeded to put a stainless steel drain on my expensive gunmetal sink. My wife tells him after and they try to tell her oh well brushed nickel would have cost more. Again its gunmetal and we didn't care about the price. They sent a deceptive mitigation team and made agreements to pay through them and did not honor any of it. They didn't even refund the charge for service call. Imagine ruining someone's home and charging them. But here is the kicker, the company never even called or apologized. Not the tech, the manager, or a single person from the company. I would never recommend them to anyone. Had to call several times months later to finally get someone to speak to me and Robin was rude from the start of the conversation and said this was probably a blessing to have happened to us. Do not use them and when they do mess up your home do not allow them to send the shady RestoPros to lie to you. But hey I guess when you are a shady business you deal with other shady businesses also.
I hired this company to help with getting my gas permit and inspection. After paying for the service, I was told my AC did not have a permit, which was not true. The permit is on file with the City of New Orleans. The gas pressure test passed, but the scope of work kept changing and I was told additional work would be needed, including roof work. When I asked for a refund of any unused funds so I could get a second opinion from another plumber, the response was not professional. If a company does not want a job, that’s their choice, but customers deserve clear communication and accurate information from the beginning. Unfortunately, this experience cost me time and delayed my project. Edit: I’m still waiting on my refund . No one has called or nothing. They just took my money. Stay away from these people.
Called Rooter Man when things were not flowing, prompt service, really nice technician explained everything in detail, and gave my plumber the information he needed on 120+ year old sewer lines. And the folks in their offices, could not have been better. Oh yeah, the price was well within my expectations.
We’ve been using Rooterman for plumbing work at our school for quite a while now, and they’ve been excellent every time. The first time we called them was for a pretty stubborn clog that a couple of other companies couldn’t figure out. Rooterman not only cleared it, they identified the bigger issue behind it and got everything working the right way. Since then, anytime we have a plumbing problem on campus, they’re the first ones we call. They’re reliable, quick to respond, and they always get the job done right. Pricing has always been very fair.
Used Rooter Man for an office move. They were courteous and arrived on time. Job was done to satisfaction.