Dex always comes through for us in an emergency! We have had several plumbing issues in our condo in the last 12 months, and Dex has been great. He's always responsive and persistent, even coming back a few times free of charge to tinker with his solutions to chronic issues we're dealing with. He's been trustworthy and friendly, and I would definitely recommend him to anyone.
Yun L
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June 01, 2026
They seemed professional to us and were available on a weekend. It's a fairly large company, so experiences may vary depending on the technician. We ultimately had another plumber inspect the issue and propose a similar solution but was faster, more efficient, and cost only about one-quarter of the quote we received from Rescue.
I'd recommend getting quotes from multiple companies before making a decision. That said, their service and attitude were great, it was just a significant difference in pricing. I could understand paying a 20–30% or even 50% premium since they're a large company, but the price difference was much greater than that.
Andrea Monllau
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January 26, 2026
What a great and fast job they did! We have a bursted pipe and called them. In less than 1 hour Javier and Jimmy showed up and were able to quickly repair the pipe.
They kept us informed of pricing and steps throughout the whole process.
Javier was really good at identifying where the burst was and only had to do a small whole in the wall.
10/10!! From call to fixed less than 3h
Claire Anderson
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January 25, 2026
This team was outstanding. Within 10 minutes of me calling they had three guys in the house working to fix my pipes. Ended up having 6 burst pipes during the Omar vortex that were really complex to fix and Dex and his team were fast and kept me updated the whole time. I have two small children at home and need water to properly care for them and he promised me no matter what he was getting me water by the end of the night. And they did for a good cost. I cannot say enough for how amazing this company is and the men who work for it are. So great fun to have found them
Rhianna Kern
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December 03, 2025
Dex and the crew literally saved our night (and our hardwood floors!) We got home from work and the kitchen sink was backing up with gross water and quickly started overflowing onto the floor. Between bailing out drainage water and panicking, Rescue Plumbing answered the phone in 2 rings and said we can help you right now.
Not only did Dex and his team show up AFTER HOURS in the SNOW, they were warm, kind and jumped right into action to save my kitchen. They knew exactly what to do, explained it all to me, told me the costs right up front and stuck to it. Within 30 minutes they fixed our building’s drainage issue, cleaned up the kitchen neat as a pin and were out the door with a quick joke.
I hope I don’t need to see them again but also if I need a plumber, they’re saved in my phone and getting every recommendation. 4 seasons and ABC told me I’d have to wait til tomorrow afternoon at the earliest and I think my floors would have been ruined from overflowing sink water if I didn’t have Rescue Plumbing. Thank you Dex and team!!!
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1137 W Webster Ave, Chicago, IL 60614, USA
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Dex always comes through for us in an emergency! We have had several plumbing issues in our condo in the last 12 months, and Dex has been great. He's always responsive and persistent, even coming back a few times free of charge to tinker with his solutions to chronic issues we're dealing with. He's been trustworthy and friendly, and I would definitely recommend him to anyone.
They seemed professional to us and were available on a weekend. It's a fairly large company, so experiences may vary depending on the technician. We ultimately had another plumber inspect the issue and propose a similar solution but was faster, more efficient, and cost only about one-quarter of the quote we received from Rescue. I'd recommend getting quotes from multiple companies before making a decision. That said, their service and attitude were great, it was just a significant difference in pricing. I could understand paying a 20–30% or even 50% premium since they're a large company, but the price difference was much greater than that.
What a great and fast job they did! We have a bursted pipe and called them. In less than 1 hour Javier and Jimmy showed up and were able to quickly repair the pipe. They kept us informed of pricing and steps throughout the whole process. Javier was really good at identifying where the burst was and only had to do a small whole in the wall. 10/10!! From call to fixed less than 3h
This team was outstanding. Within 10 minutes of me calling they had three guys in the house working to fix my pipes. Ended up having 6 burst pipes during the Omar vortex that were really complex to fix and Dex and his team were fast and kept me updated the whole time. I have two small children at home and need water to properly care for them and he promised me no matter what he was getting me water by the end of the night. And they did for a good cost. I cannot say enough for how amazing this company is and the men who work for it are. So great fun to have found them
Dex and the crew literally saved our night (and our hardwood floors!) We got home from work and the kitchen sink was backing up with gross water and quickly started overflowing onto the floor. Between bailing out drainage water and panicking, Rescue Plumbing answered the phone in 2 rings and said we can help you right now. Not only did Dex and his team show up AFTER HOURS in the SNOW, they were warm, kind and jumped right into action to save my kitchen. They knew exactly what to do, explained it all to me, told me the costs right up front and stuck to it. Within 30 minutes they fixed our building’s drainage issue, cleaned up the kitchen neat as a pin and were out the door with a quick joke. I hope I don’t need to see them again but also if I need a plumber, they’re saved in my phone and getting every recommendation. 4 seasons and ABC told me I’d have to wait til tomorrow afternoon at the earliest and I think my floors would have been ruined from overflowing sink water if I didn’t have Rescue Plumbing. Thank you Dex and team!!!