When our house was built in the early 90's a type of water pipe was used which was later banned. This past year we had several water leaks outside that were repaired by a different plumber but our usage remained high. I checked the meter and it ran constantly even when we were not using the water. We have a slab with no interior leaks therefore it was under the slab.
I contacted 6 plumbing companies for estimates.
Unlike the other companies, Shane at Red Fox gave a very detailed estimate. We opted for re piping the entire house, starting at the water meter. A walk through showed us where the new lines were to be run and all our questions were answered.
His crew arrived promptly each morning, told us what they planned to accomplish that day and answered any questions.
They were very professional and I felt that they did a very good job. I felt even better when the County Inspector told me, "they did a good job."
I am completely satisfied with Red Fox Plumbing, their pricing, quality of work, and would not hesitate to recommend them to others. Thank you Shane, Joe and Max.
Rebecca Patterson
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February 17, 2026
Both gentlemen were professional, respectful, and kind. They were very efficient and cleaned up under old toilet before placing a new one on. They even checked our pipes and answered all our questions. We will definitely use Red Fox plumbing again. I highly recommend their services. They even put shoe covers on to protect my floors. Thank you so much for the great job.
Todd Patton
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August 26, 2025
Shane & team replaced a broken main water line to my house which went under a circular driveway. They did a fantastic job despite the challenges and did not have to tear up the driveway. They were timely and had good communication as to what they were doing and when they were arrive. Price was very fair. I would use them again.
Nicole Williams
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March 02, 2026
Red Fox plumbing did an amazing job installing our whole house filtration system as well 3 toilets and a new kitchen fixture. Not only was their work top notch, they were professional, honest, punctual, and reasonably priced. Shane replied to my texts within minutes to answer any questions or concerns I had. Thank you Red Fox Plumbing for making our experience great!!
Update on new service 2/27/26
Shane installed two new bathroom faucets with a rebuild of the piping underneath. I honestly can’t say enough about Red Fox Plumbing! Shane and Max (father son duo❤️) are professional, trustworthy, knowledgeable, punctual, and most importantly, good people. So happy I found them!!🙏🏻
H. Lien Bragg
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February 10, 2026
I had an outstanding experience with Red Fox Plumbing in Matthews. Shane and Max were fantastic; professional, communicative, and efficient. They booked me in immediately and replaced my new toilet (that I supplied) for just $380. In contrast, another reputable company, WyattWorks Plumbing, had quoted me almost $1,300 for the same job. WyattWorks was professional and kind, but the price disparity was striking! Shane and Max assured me my flapper was fine and didn’t upsell unnecessary work. Their integrity and fair pricing set them apart. This is the value of a local, family-owned business who are professional, gracious, and honest. I even tried to tip, but they wouldn’t take it! I’ll be recommending Red Fox to all my neighbors. Five stars! They exceeded expectations. Thank you so much Shane and Max!
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3109 Smith Farm Rd, Matthews, NC 28104, USA
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When our house was built in the early 90's a type of water pipe was used which was later banned. This past year we had several water leaks outside that were repaired by a different plumber but our usage remained high. I checked the meter and it ran constantly even when we were not using the water. We have a slab with no interior leaks therefore it was under the slab. I contacted 6 plumbing companies for estimates. Unlike the other companies, Shane at Red Fox gave a very detailed estimate. We opted for re piping the entire house, starting at the water meter. A walk through showed us where the new lines were to be run and all our questions were answered. His crew arrived promptly each morning, told us what they planned to accomplish that day and answered any questions. They were very professional and I felt that they did a very good job. I felt even better when the County Inspector told me, "they did a good job." I am completely satisfied with Red Fox Plumbing, their pricing, quality of work, and would not hesitate to recommend them to others. Thank you Shane, Joe and Max.
Both gentlemen were professional, respectful, and kind. They were very efficient and cleaned up under old toilet before placing a new one on. They even checked our pipes and answered all our questions. We will definitely use Red Fox plumbing again. I highly recommend their services. They even put shoe covers on to protect my floors. Thank you so much for the great job.
Shane & team replaced a broken main water line to my house which went under a circular driveway. They did a fantastic job despite the challenges and did not have to tear up the driveway. They were timely and had good communication as to what they were doing and when they were arrive. Price was very fair. I would use them again.
Red Fox plumbing did an amazing job installing our whole house filtration system as well 3 toilets and a new kitchen fixture. Not only was their work top notch, they were professional, honest, punctual, and reasonably priced. Shane replied to my texts within minutes to answer any questions or concerns I had. Thank you Red Fox Plumbing for making our experience great!! Update on new service 2/27/26 Shane installed two new bathroom faucets with a rebuild of the piping underneath. I honestly can’t say enough about Red Fox Plumbing! Shane and Max (father son duo❤️) are professional, trustworthy, knowledgeable, punctual, and most importantly, good people. So happy I found them!!🙏🏻
I had an outstanding experience with Red Fox Plumbing in Matthews. Shane and Max were fantastic; professional, communicative, and efficient. They booked me in immediately and replaced my new toilet (that I supplied) for just $380. In contrast, another reputable company, WyattWorks Plumbing, had quoted me almost $1,300 for the same job. WyattWorks was professional and kind, but the price disparity was striking! Shane and Max assured me my flapper was fine and didn’t upsell unnecessary work. Their integrity and fair pricing set them apart. This is the value of a local, family-owned business who are professional, gracious, and honest. I even tried to tip, but they wouldn’t take it! I’ll be recommending Red Fox to all my neighbors. Five stars! They exceeded expectations. Thank you so much Shane and Max!