Great experience. I called as soon as they opened hoping to just get scheduled and someone was at my house within the hour. They were extremely pleasant and professional and was done in no time. This company is my go-to for any plumbing needs.
kristy Breyer
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May 20, 2026
Kevin, with Preferred Plumbing, was great to work with! He handled the backflow testing for our irrigation system quickly, professionally and one of the best parts - is he also files all the paperwork with the city for you. Excellent communication, reliable, and made the whole process easy. Highly recommend!
Brian Trout
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April 16, 2026
The inspection scheduling was quick and the inspection professional and efficient. Parker was friendly and knowledgeable. He listened to what I needed then professionally inspected and explained as he went along. I would definitely recommend Preferred Plumbing in concert with Maxson Plumbing anytime.
Kathleen Woodliff
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February 19, 2026
Parker was very professional and explained our options very clearly without being pushy or unnecessary upsetting like some of their competitors. He stayed past 7:30 to finish the job which I really admired. A great asset to the company!
Ronnie Kister
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January 15, 2026
Our family had an urgent hot water heater issue, and Preferred Plumbing’s service was fantastic! Kevin was responsive, professional, and got everything fixed quickly. Highly recommend!
Our Address
121 Behrens Dr #4, O'Fallon, IL 62269, USA
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Great experience. I called as soon as they opened hoping to just get scheduled and someone was at my house within the hour. They were extremely pleasant and professional and was done in no time. This company is my go-to for any plumbing needs.
Kevin, with Preferred Plumbing, was great to work with! He handled the backflow testing for our irrigation system quickly, professionally and one of the best parts - is he also files all the paperwork with the city for you. Excellent communication, reliable, and made the whole process easy. Highly recommend!
The inspection scheduling was quick and the inspection professional and efficient. Parker was friendly and knowledgeable. He listened to what I needed then professionally inspected and explained as he went along. I would definitely recommend Preferred Plumbing in concert with Maxson Plumbing anytime.
Parker was very professional and explained our options very clearly without being pushy or unnecessary upsetting like some of their competitors. He stayed past 7:30 to finish the job which I really admired. A great asset to the company!
Our family had an urgent hot water heater issue, and Preferred Plumbing’s service was fantastic! Kevin was responsive, professional, and got everything fixed quickly. Highly recommend!