They were great. After days of delays and cancellations with another plumber I called Plumbr and they got me in the same day. The work was done for $100 less than my quote from the other plumber and it was fast and professionally completed. When it was installed and I thought it was okay he felt the water flow should be stronger and took apart the connections to troubleshoot and got it flowing even better. Would highly recommend these guys.
Wendy
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November 25, 2025
Trevor and Ulises were amazing! Thank you guys so much for helping us. Had the most absolute best fantastic time. They're friendly, nice and easy talking people. Full of absolute sunshine! They're organized and very considerate of any situation that could have come about and want to make sure the customer is satisfied 100%.
The day before, I had gone online and searched for a plumber since I saw a leak coming through our kitchen sink. I found Plumbr and decided to go for their Free estimation session for the following day at 12pm-2pm.
They were early and got straight into work. They noticed the garbage disposal was definitely busted and instead of swapping for an updated model (we had the Bader 1/3) they gave their recommendation with the Insinkerator 3/4 and we went with it. They provided the quote and we said we'd pay it. The price for the new disposal is a little bit more, but honestly if this will last us longer we thought that it was a nice trade-off.
When it comes to their work it is top notch. They made sure it was a tight fit and any mess that was made was quickly cleaned up. They went the mile to make sure you have everything in order. If it doesn't fit they'll change it out. I couldnt have asked for more unbelievable individuals, especially Trevor who stayed a little bit longer to make sure no issues were arising and went over the warranty and what Plumbr as a company was like and offered.
Thank you so much and cant wait to get help again from you guys if we have another issue arise.
Note:I forgot to take a picture of the old disposal, but I've attached the new one and it looks very nice.
Michelle Auger
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May 19, 2026
Nick was amazing. He went out of his way to give my his honest thoughts to me on a very scary septic pump failure. He came by the house to look at the job, was extremely communicative, kind and transparent. While I was already very nervous and stressed, Nick went out of his way to provide very easy options and went above and beyond to ease my mind. I would trust him on any job in my home and highly recommend. Thank you so much Nick!!!!
Val Moschella
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November 05, 2025
Plumr's service is always outstanding from start to finish.
This past visit, everything was handled quickly, professionally, and with real care for the customer experience.
Ulysis, the technician who came out was the best! He not only fixed my issue perfectly but also took the time to explain what caused it and how to help prevent it in the future. He even showed me a few quick tips so I’d know how to handle it myself in a pinch. He was so respectful, kind, and considerate of both me and my home.
It’s rare to find someone who’s that knowledgeable and genuinely helpful — he’s a gem, and a great reflection of the company’s commitment to quality service. Highly recommend!
Sophie Langlois
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February 18, 2026
Words cannot express how highly I would recommend Nick and Justin and the entire team at Plumr.
Firstly - they do incredible work. I had a burst pipe and broken boiler in the middle of a massive snow storm. The guys worked for over 24 hours late into the evening in the freezing cold to get me back up and running. They never gave up despite me telling them to go home. They were efficient, thoughtful, and diligent. No corners were cut and no stone was unturned. These guys are awesome.
Secondly - they are incredibly kind and trustworthy. I felt completely comfortable having them in my home, giving them the codes to access what they needed, and leaving them at the house when I had to go out. These are good people who do good quality business and work.
Lastly - they are very well priced. They do good high quality work and it’s priced fairly and on par with the market. They want what’s best for the client and will give you options that best meet your need and price range.
These guys are on my roster for forever and I would refer them to anyone who was asking. 10/10!!
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8 Marblehead St B, North Andover, MA 01845, USA
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They were great. After days of delays and cancellations with another plumber I called Plumbr and they got me in the same day. The work was done for $100 less than my quote from the other plumber and it was fast and professionally completed. When it was installed and I thought it was okay he felt the water flow should be stronger and took apart the connections to troubleshoot and got it flowing even better. Would highly recommend these guys.
Trevor and Ulises were amazing! Thank you guys so much for helping us. Had the most absolute best fantastic time. They're friendly, nice and easy talking people. Full of absolute sunshine! They're organized and very considerate of any situation that could have come about and want to make sure the customer is satisfied 100%. The day before, I had gone online and searched for a plumber since I saw a leak coming through our kitchen sink. I found Plumbr and decided to go for their Free estimation session for the following day at 12pm-2pm. They were early and got straight into work. They noticed the garbage disposal was definitely busted and instead of swapping for an updated model (we had the Bader 1/3) they gave their recommendation with the Insinkerator 3/4 and we went with it. They provided the quote and we said we'd pay it. The price for the new disposal is a little bit more, but honestly if this will last us longer we thought that it was a nice trade-off. When it comes to their work it is top notch. They made sure it was a tight fit and any mess that was made was quickly cleaned up. They went the mile to make sure you have everything in order. If it doesn't fit they'll change it out. I couldnt have asked for more unbelievable individuals, especially Trevor who stayed a little bit longer to make sure no issues were arising and went over the warranty and what Plumbr as a company was like and offered. Thank you so much and cant wait to get help again from you guys if we have another issue arise. Note:I forgot to take a picture of the old disposal, but I've attached the new one and it looks very nice.
Nick was amazing. He went out of his way to give my his honest thoughts to me on a very scary septic pump failure. He came by the house to look at the job, was extremely communicative, kind and transparent. While I was already very nervous and stressed, Nick went out of his way to provide very easy options and went above and beyond to ease my mind. I would trust him on any job in my home and highly recommend. Thank you so much Nick!!!!
Plumr's service is always outstanding from start to finish. This past visit, everything was handled quickly, professionally, and with real care for the customer experience. Ulysis, the technician who came out was the best! He not only fixed my issue perfectly but also took the time to explain what caused it and how to help prevent it in the future. He even showed me a few quick tips so I’d know how to handle it myself in a pinch. He was so respectful, kind, and considerate of both me and my home. It’s rare to find someone who’s that knowledgeable and genuinely helpful — he’s a gem, and a great reflection of the company’s commitment to quality service. Highly recommend!
Words cannot express how highly I would recommend Nick and Justin and the entire team at Plumr. Firstly - they do incredible work. I had a burst pipe and broken boiler in the middle of a massive snow storm. The guys worked for over 24 hours late into the evening in the freezing cold to get me back up and running. They never gave up despite me telling them to go home. They were efficient, thoughtful, and diligent. No corners were cut and no stone was unturned. These guys are awesome. Secondly - they are incredibly kind and trustworthy. I felt completely comfortable having them in my home, giving them the codes to access what they needed, and leaving them at the house when I had to go out. These are good people who do good quality business and work. Lastly - they are very well priced. They do good high quality work and it’s priced fairly and on par with the market. They want what’s best for the client and will give you options that best meet your need and price range. These guys are on my roster for forever and I would refer them to anyone who was asking. 10/10!!