I called them and they just complained about my questions. Terrible service.
Gerardo Olvera
-
July 16, 2025
Terrible service. The technician who serviced my toilet broke the water tank and supposedly glued it temporarily. It continued to leak, and he told me that if it wasn't fixed properly, he would look for a replacement tank in his warehouse. After a week and confirming that the glue didn't work, I still haven't received the repair. On top of that, he charged me $1800 for nothing.
Nao Moriarty
-
June 22, 2025
They only came to say things that were already known and worsen the equipment they were supposed to fix, in addition to asking for money outside without informing their company but saying it wasn't their responsibility if it didn't work.
Moon
-
December 05, 2024
They didn't fulfill the service; they literally abandoned the job. Their excuse was that they didn't have the equipment, even though they gave me a quote from the beginning, and I agreed to the job and the price they were going to charge, in addition to the visit fee. They were incredibly unprofessional. If you don't want to have a bad experience and waste time and money, look for another option with committed and professional people.
Pau Matus
-
January 10, 2025
They're making excuses about not checking and installing the replacement pump, so they're only interested in service if I spend $4,000+ on a new pump? Work is work, I was going to pay them $1,900 anyway. They're making excuses about not working, and I was prepared to pay for that service.
Our Address
Iztaccihuatl 24-Interior 11, Santa Isabel Tola, Gustavo A. Madero, 07010 Ciudad de México, CDMX, Mexico
Claim Listing: Plomeria y Drenajes Vic Rey
Please Login or Register an Account to Claim Listing
👋 Need a drain, sewer, or trenchless pipe pro?
I can help you:
• Find a trusted local contractor
• Match the right service (Camera Inspection, CIPP, Trenchless pipe and Sewer, Hydro Jetting, Spot repair etc)
• Get fast help for backups or emergencies
Start by telling me your city + ZIP.
Need a camera inspection? Sewer backup? I can match you fast!
I called them and they just complained about my questions. Terrible service.
Terrible service. The technician who serviced my toilet broke the water tank and supposedly glued it temporarily. It continued to leak, and he told me that if it wasn't fixed properly, he would look for a replacement tank in his warehouse. After a week and confirming that the glue didn't work, I still haven't received the repair. On top of that, he charged me $1800 for nothing.
They only came to say things that were already known and worsen the equipment they were supposed to fix, in addition to asking for money outside without informing their company but saying it wasn't their responsibility if it didn't work.
They didn't fulfill the service; they literally abandoned the job. Their excuse was that they didn't have the equipment, even though they gave me a quote from the beginning, and I agreed to the job and the price they were going to charge, in addition to the visit fee. They were incredibly unprofessional. If you don't want to have a bad experience and waste time and money, look for another option with committed and professional people.
They're making excuses about not checking and installing the replacement pump, so they're only interested in service if I spend $4,000+ on a new pump? Work is work, I was going to pay them $1,900 anyway. They're making excuses about not working, and I was prepared to pay for that service.