My water heater stopped working on December 23rd, and I called Platinum for help. Their service was absolutely phenomenal. They were able to send a technician to my home the very same day during the holidays!
Gabe, the technician who came out, could not have been more helpful. He clearly explained what was happening, walked me through all of my options, and allowed me to make an informed decision without any pressure. I ultimately needed a new water heater, and Gabe went above and beyond—he patiently waited while I purchased a more affordable unit from Home Depot, hauled away the old one, and professionally installed the new heater.
I cannot recommend Platinum highly enough. Their customer service, professionalism, and integrity were outstanding, and they will absolutely have my business for life.
Sadie Miller
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April 24, 2026
We recently had the pleasure of working with Anthony A. from Platinum Rooter & Plumbing, and the experience exceeded our expectations. Anthony demonstrated a high level of knowledge and professionalism from start to finish. He completed the work quickly and efficiently.
What stood out most was his transparency and value—his pricing came in significantly lower than other quotes we received, without compromising quality. Anthony was punctual, straightforward, and respectful of our time, making the entire process seamless and stress-free.
We truly appreciate the level of service provided and will confidently rely on Platinum Rooter & Plumbing for our future needs. Highly recommended.
Liz Plant
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March 20, 2026
Chris was kind, accommodating, and thorough. He not only fixed my drain but he also answered a few questions i had about the bathtub drain situation from my apartments maintenance. He did a great job cleaning up after his work was done. He communicated with me through the entire process i cannot recommend Chris and Platinum Rooter and plumbing enough!
Charles Thompson
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December 12, 2025
Amazing! Anthony came out very promptly when I discovered a broken main line to our house. He’s professional, kind, and obviously cares for both people and the work he does. He was prepared for anything and handled the situation swiftly. I’m impressed with his efficiency, and he gave great tips before leaving as well to flush out sediment from the “event” before using fresh water so we didn’t get surprise gunk when we went to use water next in the house etc.
Highly recommend!
Marshall White
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January 05, 2026
Chris came out for my bathtub and kitchen sink that were backing up, he diagnosed the problems really fast and had the right tools to get the job done fast easy and clean. He also gave me a bottle of there total C stuff and it has my kitchen sink draining good and fast and smell amazing. I really recommend these guys if you have any plumbing needs.
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My water heater stopped working on December 23rd, and I called Platinum for help. Their service was absolutely phenomenal. They were able to send a technician to my home the very same day during the holidays! Gabe, the technician who came out, could not have been more helpful. He clearly explained what was happening, walked me through all of my options, and allowed me to make an informed decision without any pressure. I ultimately needed a new water heater, and Gabe went above and beyond—he patiently waited while I purchased a more affordable unit from Home Depot, hauled away the old one, and professionally installed the new heater. I cannot recommend Platinum highly enough. Their customer service, professionalism, and integrity were outstanding, and they will absolutely have my business for life.
We recently had the pleasure of working with Anthony A. from Platinum Rooter & Plumbing, and the experience exceeded our expectations. Anthony demonstrated a high level of knowledge and professionalism from start to finish. He completed the work quickly and efficiently. What stood out most was his transparency and value—his pricing came in significantly lower than other quotes we received, without compromising quality. Anthony was punctual, straightforward, and respectful of our time, making the entire process seamless and stress-free. We truly appreciate the level of service provided and will confidently rely on Platinum Rooter & Plumbing for our future needs. Highly recommended.
Chris was kind, accommodating, and thorough. He not only fixed my drain but he also answered a few questions i had about the bathtub drain situation from my apartments maintenance. He did a great job cleaning up after his work was done. He communicated with me through the entire process i cannot recommend Chris and Platinum Rooter and plumbing enough!
Amazing! Anthony came out very promptly when I discovered a broken main line to our house. He’s professional, kind, and obviously cares for both people and the work he does. He was prepared for anything and handled the situation swiftly. I’m impressed with his efficiency, and he gave great tips before leaving as well to flush out sediment from the “event” before using fresh water so we didn’t get surprise gunk when we went to use water next in the house etc. Highly recommend!
Chris came out for my bathtub and kitchen sink that were backing up, he diagnosed the problems really fast and had the right tools to get the job done fast easy and clean. He also gave me a bottle of there total C stuff and it has my kitchen sink draining good and fast and smell amazing. I really recommend these guys if you have any plumbing needs.