A technician from PA Leone came out to check a major leak in our basement.
He completely misdiagnosed the problem. He said the gallons of water in our basement were from small splashes on the bathroom floor when we took a shower. That makes no sense—who splashes gallons of water during a shower?!
He left without fixing anything, and it was obvious he didn’t want to be there.
That same night, the leak happened again. We called AP Plumbing instead, and they quickly found the real issue: the septic vent was almost overflowing from a clog. They cleared it with a drain snake in just 30 minutes.
My advice: Don’t go with PA Leone. Their technician missed the real problem, we had to call another company, and we still got stuck with a $100 bill.
Sue Phillips
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September 05, 2024
I cannot say enough good things about PA Leone & Sons Plumbing. Great customer service and highly skilled & friendly professionals at a decent price. They fit me in the same day to unclog my drains and the guy was fantastic. A few years ago they installed a new hot water heater and it went perfectly. There is no way I would ever use any other plumbing company.
Deidre Bonarrigo
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February 28, 2024
I recently had the pleasure of hiring P. A. Leone & Son’s Plumbing for a plumbing issue at my home, and I am absolutely thrilled with the exceptional service I received. Their expertise and attention to detail were immediately evident as they assessed the plumbing issue and explained the necessary repairs in a clear and understandable manner.
They went above and beyond to ensure that the job was done to the highest standard. The quality of their workmanship is outstanding, and I can confidently say that the plumbing issue has been completely resolved.
I wholeheartedly recommend P. A. Leone & Son’s Plumbing for any plumbing needs. Their expertise, professionalism, and dedication to customer satisfaction make them a five-star choice. I am grateful for their excellent service and will not hesitate to call upon them for any future plumbing needs. Thank you, P. A. Leone & Son’s Plumbing, for a job exceptionally well done!
ZKrunch
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December 06, 2023
Amazing service! I was in panic mode when I called PA Leone since I only have one toilet and it wasn’t flushing. I called the big guy there, he went out of his way to contact his tech, Edgar, and BOOM….he was here within 20 minutes. Now granted he was in the area but I’m sure he already had a busy slate for the day. But he came quickly, solved the problem in 5 minutes and was on his way. He was very personable. I HIGHLY recommend PA Leone. 👍🏻
Gregory Grinnell
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May 11, 2019
I had them replace a leaking 3 handle shower faucet. They replaced it with a single handle shower faucet, and I only paid what I was quoted before work began. Edgar the master plumber was friendly & engaging and performed the entire job in just a couple of hours even with having to go back to the shop for some parts.I highly recommend P A Leone & Sons Plumbing for all of your plumbing needs.Thank you Edgar for a job well done, my wife is beyond happy!🙂 Happy wife, happy life!🙂👍
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208 Basin St, Syracuse, NY 13208, USA
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A technician from PA Leone came out to check a major leak in our basement. He completely misdiagnosed the problem. He said the gallons of water in our basement were from small splashes on the bathroom floor when we took a shower. That makes no sense—who splashes gallons of water during a shower?! He left without fixing anything, and it was obvious he didn’t want to be there. That same night, the leak happened again. We called AP Plumbing instead, and they quickly found the real issue: the septic vent was almost overflowing from a clog. They cleared it with a drain snake in just 30 minutes. My advice: Don’t go with PA Leone. Their technician missed the real problem, we had to call another company, and we still got stuck with a $100 bill.
I cannot say enough good things about PA Leone & Sons Plumbing. Great customer service and highly skilled & friendly professionals at a decent price. They fit me in the same day to unclog my drains and the guy was fantastic. A few years ago they installed a new hot water heater and it went perfectly. There is no way I would ever use any other plumbing company.
I recently had the pleasure of hiring P. A. Leone & Son’s Plumbing for a plumbing issue at my home, and I am absolutely thrilled with the exceptional service I received. Their expertise and attention to detail were immediately evident as they assessed the plumbing issue and explained the necessary repairs in a clear and understandable manner. They went above and beyond to ensure that the job was done to the highest standard. The quality of their workmanship is outstanding, and I can confidently say that the plumbing issue has been completely resolved. I wholeheartedly recommend P. A. Leone & Son’s Plumbing for any plumbing needs. Their expertise, professionalism, and dedication to customer satisfaction make them a five-star choice. I am grateful for their excellent service and will not hesitate to call upon them for any future plumbing needs. Thank you, P. A. Leone & Son’s Plumbing, for a job exceptionally well done!
Amazing service! I was in panic mode when I called PA Leone since I only have one toilet and it wasn’t flushing. I called the big guy there, he went out of his way to contact his tech, Edgar, and BOOM….he was here within 20 minutes. Now granted he was in the area but I’m sure he already had a busy slate for the day. But he came quickly, solved the problem in 5 minutes and was on his way. He was very personable. I HIGHLY recommend PA Leone. 👍🏻
I had them replace a leaking 3 handle shower faucet. They replaced it with a single handle shower faucet, and I only paid what I was quoted before work began. Edgar the master plumber was friendly & engaging and performed the entire job in just a couple of hours even with having to go back to the shop for some parts.I highly recommend P A Leone & Sons Plumbing for all of your plumbing needs.Thank you Edgar for a job well done, my wife is beyond happy!🙂 Happy wife, happy life!🙂👍