Eric was very knowledgeable and thorough with fixing our pressure relief valve on our water heater. He was able to come almost an hour before our scheduled time slot which was very convenient for us. He also flushed our water heater and fixed a leak on our shut off valve free of charge. Definitely would work with him and On Time again in the future.
Dennis & Sally H (D&S)
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May 26, 2026
It was Memorial weekend in the late evening, and we called 3 places. We were so relieved when Carrie from Rosemount Plumbing On Time Service Pros called us right back.They assessed our problem. The other two places did not even return our call. They came first thing early the next morning. Jeremy was our plumber. (As he repaired our plumbing issue he kept us well informed with what he was doing to fix our problem.) We were very satisfied with his work. He assessed our issue and got right on it and fixed it! Very professional, helpful and reasonable over a holiday weekend! We highly recommend this company!
Amanda Grant
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June 05, 2026
Jon was respectful and gave me a real answer to my questions. I asked "if there becomes a problem, how will I know" he answered thoroughly and I feel empowered to make good decisions for me and my family. A safe feeling. Thank you Jon! (Dylan is a good guy too!)
Andrew N
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February 07, 2026
I have used OnTime for a couple years now, and every service call I have made has been filled promptly and with highly professional experts. I recently had some blockages in my faucets that required plumbing service. Kenny showed up right on time, and had it figured out within minutes that my water softener had failed. He came back at the appointed time for new softener installation and did an excellent job! I especially appreciated how he was able to educate me on the plumbing issues I was facing and was very personable start to finish. I highly recommend this company for any of your plumbing, electrical, or heating and cooling needs, and they will be my only call when I have issues with any of these home items!
frenchroastdrinker
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June 10, 2026
Mike went above and beyond to install both a new water heater and water softener back to back on the same day. He is honest, polite and very patient with all of my questions. Anyone who gets Mike as their pro will not be disappointed.
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15191 Boulder Ct #2, Rosemount, MN 55068, USA
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Eric was very knowledgeable and thorough with fixing our pressure relief valve on our water heater. He was able to come almost an hour before our scheduled time slot which was very convenient for us. He also flushed our water heater and fixed a leak on our shut off valve free of charge. Definitely would work with him and On Time again in the future.
It was Memorial weekend in the late evening, and we called 3 places. We were so relieved when Carrie from Rosemount Plumbing On Time Service Pros called us right back.They assessed our problem. The other two places did not even return our call. They came first thing early the next morning. Jeremy was our plumber. (As he repaired our plumbing issue he kept us well informed with what he was doing to fix our problem.) We were very satisfied with his work. He assessed our issue and got right on it and fixed it! Very professional, helpful and reasonable over a holiday weekend! We highly recommend this company!
Jon was respectful and gave me a real answer to my questions. I asked "if there becomes a problem, how will I know" he answered thoroughly and I feel empowered to make good decisions for me and my family. A safe feeling. Thank you Jon! (Dylan is a good guy too!)
I have used OnTime for a couple years now, and every service call I have made has been filled promptly and with highly professional experts. I recently had some blockages in my faucets that required plumbing service. Kenny showed up right on time, and had it figured out within minutes that my water softener had failed. He came back at the appointed time for new softener installation and did an excellent job! I especially appreciated how he was able to educate me on the plumbing issues I was facing and was very personable start to finish. I highly recommend this company for any of your plumbing, electrical, or heating and cooling needs, and they will be my only call when I have issues with any of these home items!
Mike went above and beyond to install both a new water heater and water softener back to back on the same day. He is honest, polite and very patient with all of my questions. Anyone who gets Mike as their pro will not be disappointed.