After researching 3-4 plumbing options, I found their price for Hydro Jetting to be competitive and fair. Hired Neighborly Plumbing to hydro jet a secondary line that was causing drain backups in the bathtub from our washing machine. They also snaked the line. They were responsive, fast, and very knowledgable. When I had a concern, Julie the customer service rep was kind and patient while listening to my concerns, then resolved them quickly. The technicians Antonio and Nathaniel were friendly and explained to me everything they were doing and finding. Really happy with their work and customer service experience.
Jane Marshall
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April 10, 2026
We had a big issue in our basement bathroom, Neighborly Plumbing came in with a fair estimate and got the work done quickly, in budget and on schedule. They took extra care to protect and clean up after the job. Jack hammering, digging up pipe, replacing the damaged sewer pipe even replacing the concrete - everything was done as promised. These guys are great, I'll trust and call them again for any plumbing needs. Thanks Neighborly!
Casey Gatlin
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April 29, 2026
Earlier this year in the winter we had a pipe burst underneath our house suddently and got several bids from different plumbers to fix the issue. Several of them told us the problem was a rusted galvanized steel water main pipe running from the street to our house. We'd recently done landscaping in our front yard with pollinator-friendly plants, so we were hoping for a trenchless option with minimal digging. Most places said they'd need to excavate a large area and that some plants might get damaged in the process. One of the first plumbers had even asked, "How much do you care about this tree?" because their excavator would likely damage it.
After we’d gotten several bids, we came across Neighborly through putting out a work request on Angie.com. Matt came out and figured out what the issue was very quickly. He was the only person to offer to hand-dig the access holes for a trenchless water main replacement so as not to damage any of the plants. He walked me through the yard and showed me exactly where he'd dig so there would be no impact to the landscaping. He also gave me a transparent estimate on-the-spot which ended up being the same price I paid. Their price was lower than the other bids for the same work, and Matt was also the only one to mention that they could install a temporary water line (a hose running from the street meter to a hose bib in our front yard) so we'd have water while we waited for work to begin the following week. They got that set up promptly, and when the day came to install the new water main, they took great care with the yard and got everything done in one day.
We were very pleased with how everything was being handled that we also asked about replacing our old water heater with a tankless one, which had also sprung a leak around the same time as the water main issue. Matt gave good advice on how to move forward given the placement of our vents, and offered to reach out to a roofing contact he had since we'd need a small amount of roof work done for a new vent. We got everything scheduled and are very happy with how the water heater installation went as well. Matt also walked me through how to clean the tankless unit when it needs to be done annually.
Julie, their receptionist and scheduler, was amazing throughout the whole process. She kept us updated on timing and payment, made us feel like a priority given that we were without water and hot water for several days, and always found answers to our questions, including around financing the project. Travis helped us work through all of our financing options and was flexible in finding a plan that fit with our current budget.
We appreciate the care and transparency everyone at Neighborly brought to this, and will definitely be calling them for any future plumbing. Thank you so much for taking care with things. Everything has been working great!
Don Peterson
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April 14, 2026
Nathaniel and his companion were excellent to deal with. It's nice to know I have found a plumbing company I feel is fair and trustworthy. I will gladly call with any further needs I may have. Thank you very much for your service.
Hawkin Saeger
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February 04, 2026
Had an unfortunate sewer backup a different plumber had helped me fix. That plumber cameraed the lines and told me I needed to tear out my pipes which would have cost over $8K.
I called Neighborly Plumbing for a second opinion. They took a look at the pipes, and hopped down in the manhole to take a closer look. There was a ton of gunk in my pipe and in the manhole causing me issues and they instead recommended I jetted the pipe and get the manhole area clear. I felt a lot more sure about this recommendation and that they had my best interest in mind. Their quote for jetting my pipe was also significantly cheaper than the other plumbing company.
I feel a lot more at ease now that my sewer pipes are clean, and I feel like the work was done for a very fair price. I can't thank Neighborly Plumbing enough for their assessment and work. The only thing that could have been better was faster scheduling. Other than that, they were awesome.
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After researching 3-4 plumbing options, I found their price for Hydro Jetting to be competitive and fair. Hired Neighborly Plumbing to hydro jet a secondary line that was causing drain backups in the bathtub from our washing machine. They also snaked the line. They were responsive, fast, and very knowledgable. When I had a concern, Julie the customer service rep was kind and patient while listening to my concerns, then resolved them quickly. The technicians Antonio and Nathaniel were friendly and explained to me everything they were doing and finding. Really happy with their work and customer service experience.
We had a big issue in our basement bathroom, Neighborly Plumbing came in with a fair estimate and got the work done quickly, in budget and on schedule. They took extra care to protect and clean up after the job. Jack hammering, digging up pipe, replacing the damaged sewer pipe even replacing the concrete - everything was done as promised. These guys are great, I'll trust and call them again for any plumbing needs. Thanks Neighborly!
Earlier this year in the winter we had a pipe burst underneath our house suddently and got several bids from different plumbers to fix the issue. Several of them told us the problem was a rusted galvanized steel water main pipe running from the street to our house. We'd recently done landscaping in our front yard with pollinator-friendly plants, so we were hoping for a trenchless option with minimal digging. Most places said they'd need to excavate a large area and that some plants might get damaged in the process. One of the first plumbers had even asked, "How much do you care about this tree?" because their excavator would likely damage it. After we’d gotten several bids, we came across Neighborly through putting out a work request on Angie.com. Matt came out and figured out what the issue was very quickly. He was the only person to offer to hand-dig the access holes for a trenchless water main replacement so as not to damage any of the plants. He walked me through the yard and showed me exactly where he'd dig so there would be no impact to the landscaping. He also gave me a transparent estimate on-the-spot which ended up being the same price I paid. Their price was lower than the other bids for the same work, and Matt was also the only one to mention that they could install a temporary water line (a hose running from the street meter to a hose bib in our front yard) so we'd have water while we waited for work to begin the following week. They got that set up promptly, and when the day came to install the new water main, they took great care with the yard and got everything done in one day. We were very pleased with how everything was being handled that we also asked about replacing our old water heater with a tankless one, which had also sprung a leak around the same time as the water main issue. Matt gave good advice on how to move forward given the placement of our vents, and offered to reach out to a roofing contact he had since we'd need a small amount of roof work done for a new vent. We got everything scheduled and are very happy with how the water heater installation went as well. Matt also walked me through how to clean the tankless unit when it needs to be done annually. Julie, their receptionist and scheduler, was amazing throughout the whole process. She kept us updated on timing and payment, made us feel like a priority given that we were without water and hot water for several days, and always found answers to our questions, including around financing the project. Travis helped us work through all of our financing options and was flexible in finding a plan that fit with our current budget. We appreciate the care and transparency everyone at Neighborly brought to this, and will definitely be calling them for any future plumbing. Thank you so much for taking care with things. Everything has been working great!
Nathaniel and his companion were excellent to deal with. It's nice to know I have found a plumbing company I feel is fair and trustworthy. I will gladly call with any further needs I may have. Thank you very much for your service.
Had an unfortunate sewer backup a different plumber had helped me fix. That plumber cameraed the lines and told me I needed to tear out my pipes which would have cost over $8K. I called Neighborly Plumbing for a second opinion. They took a look at the pipes, and hopped down in the manhole to take a closer look. There was a ton of gunk in my pipe and in the manhole causing me issues and they instead recommended I jetted the pipe and get the manhole area clear. I felt a lot more sure about this recommendation and that they had my best interest in mind. Their quote for jetting my pipe was also significantly cheaper than the other plumbing company. I feel a lot more at ease now that my sewer pipes are clean, and I feel like the work was done for a very fair price. I can't thank Neighborly Plumbing enough for their assessment and work. The only thing that could have been better was faster scheduling. Other than that, they were awesome.