Thank you for making a bad situation better. Thank you for installing a proper sump pump and fixing the make shift one a local contractor did and wouldn’t fix. Gale & Lucky at Mullen Plumbing did Excellent work and were extremely professional in all aspects. Will definitely be my go to in the future!
Aubrey Robinson
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March 05, 2026
I was completely satisfied with the entire service! The receptionist who answered the phone was kind and helpful. She listened to everything I said and explained every part of their company procedures to me. I was told up front how much the diagnostic fee was and an estimate of how much it would cost to get the job done that I needed. They have standard 4 hour windows of time when they can show up, but they call you 30 mins before they head your way. The workers were nice, respectful, and easy to talk to. They wore boot covers every time they came inside and cleaned up well after the job. They walked me through each problem they found and how they were going to fix it. I was given the choice to opt out of any repair they wanted to do, and told I could choose to do any of it myself if I wanted. They even offered to add a new access panel to the shower pipes to make future work easier. The invoice was shown to me before they even started the job and each line item was explained and priced. The bill was a lot but I had 4 different things done so it wasn't unreasonable. They worked fast and efficiently and it all looked nice by the end too; no sloppy caulking or uneven cutting.
Will definitely be my go-to plumbing service in the future!
Josh Matzke
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May 29, 2026
Wyatt was very reasonable and willing to work with me. He explained everything and walked through what would need to be done. Bill and Dakota did an excellent job with the install. They were there the day after we signed our forms and had the entire system done in a day. We could hardly tell they were there. I would recommend to anyone! 10/10
Sarah Driggs
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May 26, 2026
We had an emergency (water heater was flooding basement) on a holiday and Mullen did not hesitate to come out, assess the situation, and fix it all in one day. They completely replaced the water heater for us. The techs were very kind, efficient, and informative. They never once seemed annoyed that it was a holiday. 10/10 Thank you Mullen!
Zack Smith
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April 27, 2026
Great service overall. Recommend Mullens in general, but also recommend working with Rob. Rob came and installed a dishwasher for me, has great customer service and the job was done exceptionally! Will be using Mullen and Rob in the future!
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301 B St, South Charleston, WV 25303, USA
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Thank you for making a bad situation better. Thank you for installing a proper sump pump and fixing the make shift one a local contractor did and wouldn’t fix. Gale & Lucky at Mullen Plumbing did Excellent work and were extremely professional in all aspects. Will definitely be my go to in the future!
I was completely satisfied with the entire service! The receptionist who answered the phone was kind and helpful. She listened to everything I said and explained every part of their company procedures to me. I was told up front how much the diagnostic fee was and an estimate of how much it would cost to get the job done that I needed. They have standard 4 hour windows of time when they can show up, but they call you 30 mins before they head your way. The workers were nice, respectful, and easy to talk to. They wore boot covers every time they came inside and cleaned up well after the job. They walked me through each problem they found and how they were going to fix it. I was given the choice to opt out of any repair they wanted to do, and told I could choose to do any of it myself if I wanted. They even offered to add a new access panel to the shower pipes to make future work easier. The invoice was shown to me before they even started the job and each line item was explained and priced. The bill was a lot but I had 4 different things done so it wasn't unreasonable. They worked fast and efficiently and it all looked nice by the end too; no sloppy caulking or uneven cutting. Will definitely be my go-to plumbing service in the future!
Wyatt was very reasonable and willing to work with me. He explained everything and walked through what would need to be done. Bill and Dakota did an excellent job with the install. They were there the day after we signed our forms and had the entire system done in a day. We could hardly tell they were there. I would recommend to anyone! 10/10
We had an emergency (water heater was flooding basement) on a holiday and Mullen did not hesitate to come out, assess the situation, and fix it all in one day. They completely replaced the water heater for us. The techs were very kind, efficient, and informative. They never once seemed annoyed that it was a holiday. 10/10 Thank you Mullen!
Great service overall. Recommend Mullens in general, but also recommend working with Rob. Rob came and installed a dishwasher for me, has great customer service and the job was done exceptionally! Will be using Mullen and Rob in the future!