Robert came out to our house to repair a hot water line leak in our master bathroom that had been going for 3 days. He was able to repair the issue quickly, and answered all of our concerns and questions about what he saw under our house, as well as giving us professional recommendations. He explained the new changes in the company’s prices (which have nothing to do with him) before he gave us our quote, which helped us to know what to expect. He was thoughtful, kind, and went above and beyond in repairing our issue. I would highly recommend Robert for any plumbing job. Thank you Robert for being so understanding and considerate to our family.
MaryEileenH
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December 24, 2025
Robert did a fantastic job. He arrived to assess a kitchen faucet leak very soon after I called Mr. Rooter for an appointment. He went over repair options and replacement options very thoroughly including pricing.
The existing faucet was as old as the house, so I opted for a replacement. We really like it, even better than the previous faucet.
Mr. Rooter has been my go-to for all plumbing matters since back in the late 90’s when I owned a different home. Always reliable, helpful, prompt and great at communicating. Thank you!!!
Kh
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June 13, 2026
Tanner was so kind knowledgeable and does a job with perfection. He made sure everything was done before he leaves best plumber ever!!!! I highly recommend.
Wyatt Peek
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September 06, 2025
On Sunday August 31st late in the evening, our hot water heater gave out. Tomorrow being Labor Day, I had no hope that I would be able to get it fixed. I had remembered seeing the Mr. Rooter trucks around and them saying 24hrs a day 7 days a week, so I made an on line request at 12:10 am. I was called back at 7:30am on the 1st and the lady that I spoke with was very nice and explained that she could have someone out to look at my situation with no obligation in the next two hours I said thank you very much and waited for a call from the technician. Within 30 to 45 minutes I received a call and he stated that he could be at my home within 30 minutes. He showed up on time and looked at my situation and explained that yes my hot water heater was pretty much a total loss. He gave me an estimate and said that he could have it put in within 3 to 4 hours. I said that would be great. He left to get the parts that he needed returned and within 2 to 3 hours my new gas 50 gallon commercial hot water heater was installed and he was on his way. I have never dealt with a more professional plumbing company and individual in my entire experience with plumbers. I will absolutely call Mr. router for any plumbing needs that I have in the future. They have gained a loyal customer with not only their courtesy but how quickly they took care of my problem and just how nice they were overall. Thank you so much to the gentleman who installed my hot water heater, and the lady that I spoke with on the phone who Scheduled my repair.
Meghan Davis
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April 24, 2026
⭐️⭐️⭐️⭐️⭐️
Huge shoutout to Tanner Sullivan from Mr. Rooter! After 15 years of dealing with terrible water pressure in our tub/shower—and multiple plumbers telling us the only solution was a full pipe replacement (hard pass)—Tanner actually fixed the problem.
He clearly knew what he was doing right away and provided two detailed options, walking us through each one without any pressure. While he did include a full replumb quote as part of his process, he was completely respectful when we declined and focused on a solution that fit our needs and budget.
The fix he recommended was spot-on, reasonably priced, and for the first time in years we finally have real water pressure. It honestly feels like a small luxury we’ve been missing forever.
Tanner was professional, personable, and efficient—exactly what you hope for but rarely get. Mr. Rooter just earned a spot as our go-to plumbing company going forward.
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Robert came out to our house to repair a hot water line leak in our master bathroom that had been going for 3 days. He was able to repair the issue quickly, and answered all of our concerns and questions about what he saw under our house, as well as giving us professional recommendations. He explained the new changes in the company’s prices (which have nothing to do with him) before he gave us our quote, which helped us to know what to expect. He was thoughtful, kind, and went above and beyond in repairing our issue. I would highly recommend Robert for any plumbing job. Thank you Robert for being so understanding and considerate to our family.
Robert did a fantastic job. He arrived to assess a kitchen faucet leak very soon after I called Mr. Rooter for an appointment. He went over repair options and replacement options very thoroughly including pricing. The existing faucet was as old as the house, so I opted for a replacement. We really like it, even better than the previous faucet. Mr. Rooter has been my go-to for all plumbing matters since back in the late 90’s when I owned a different home. Always reliable, helpful, prompt and great at communicating. Thank you!!!
Tanner was so kind knowledgeable and does a job with perfection. He made sure everything was done before he leaves best plumber ever!!!! I highly recommend.
On Sunday August 31st late in the evening, our hot water heater gave out. Tomorrow being Labor Day, I had no hope that I would be able to get it fixed. I had remembered seeing the Mr. Rooter trucks around and them saying 24hrs a day 7 days a week, so I made an on line request at 12:10 am. I was called back at 7:30am on the 1st and the lady that I spoke with was very nice and explained that she could have someone out to look at my situation with no obligation in the next two hours I said thank you very much and waited for a call from the technician. Within 30 to 45 minutes I received a call and he stated that he could be at my home within 30 minutes. He showed up on time and looked at my situation and explained that yes my hot water heater was pretty much a total loss. He gave me an estimate and said that he could have it put in within 3 to 4 hours. I said that would be great. He left to get the parts that he needed returned and within 2 to 3 hours my new gas 50 gallon commercial hot water heater was installed and he was on his way. I have never dealt with a more professional plumbing company and individual in my entire experience with plumbers. I will absolutely call Mr. router for any plumbing needs that I have in the future. They have gained a loyal customer with not only their courtesy but how quickly they took care of my problem and just how nice they were overall. Thank you so much to the gentleman who installed my hot water heater, and the lady that I spoke with on the phone who Scheduled my repair.
⭐️⭐️⭐️⭐️⭐️ Huge shoutout to Tanner Sullivan from Mr. Rooter! After 15 years of dealing with terrible water pressure in our tub/shower—and multiple plumbers telling us the only solution was a full pipe replacement (hard pass)—Tanner actually fixed the problem. He clearly knew what he was doing right away and provided two detailed options, walking us through each one without any pressure. While he did include a full replumb quote as part of his process, he was completely respectful when we declined and focused on a solution that fit our needs and budget. The fix he recommended was spot-on, reasonably priced, and for the first time in years we finally have real water pressure. It honestly feels like a small luxury we’ve been missing forever. Tanner was professional, personable, and efficient—exactly what you hope for but rarely get. Mr. Rooter just earned a spot as our go-to plumbing company going forward.