Excellent service, flexible, and professional
I had a heat pump water heater installed by Mr. Rooter Plumbing, and the experience was outstanding.
They were very flexible when my delivery from Home Depot was delayed and unclear. They put my job on hold, and as soon as I confirmed the unit was arriving, they adjusted their schedule and got me in the same day.
When the crew arrived, the lead technician and his apprentice got right to work. They were clean, precise, and clearly took pride in what they were doing. The finished installation looks excellent.
I’m very happy with the result and would absolutely hire them again.
Carol Janick
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March 03, 2026
I was given the name of Mr Rooter by Roto-Rooter. I called Mr Rooter to schedule an appointment and they had time to take care of my issue that day
Young man by the name of Jacob called to tell me that he was on his way He Arrived within half hour we discussed the issue. He started to work on it immediately.
Jacob was very knowledgeable very polite
The job ended up being a little bit more than what we thought, but it wasn’t a problem for Jacob
Needless to say, the job got done in a very timely manner and a very professional manner
Jacob was very professional. He was very polite very knowledgeable of what needed to be done and how to do it and I truly appreciated his services. I would highly recommend Mr Rooter and I would highly recommend Jacob. Thank you Jacob. Your services were genuinely appreciated.
Sandy Thomas
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April 25, 2026
I would highly recommend Mr. Rooter. They were very professional and quick to get someone out to the house to respond to an issue that we had with the Plumbing. Nick, the service tech was absolutely phenomenal, impatient taking care of both the problem in the house and dealing with my uncle who is 94 years old. I live out of state and he was very accommodating to help me with scheduling as well as keeping me informed on what was being done. It's nice to see that people still really care.
Rosa Cabrera
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February 11, 2026
Is my second time calling Mr. Rooter, they are INCREDIBLY RESPONSIBLE, RELIABLE, ON TIME, QUICKLY WORK, RESPECTFUL, AND GREAT PRICES. Jacob work on the toilet and Garage Disposal with new pipes…CALL JACOB GREAT WORKER!!!!
Thanks Jacob and Mr. Rooter
Tricia
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September 26, 2025
My technician was amazing! He was thorough, kept me informed as to what he was doing and the price. I felt completely comfortable in my house with him. He was jurt a very nice man and I would def recommend him and this company to others.
Our Address
845 Airport Industrial Park Rd, Westfield, MA 01085, USA
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Excellent service, flexible, and professional I had a heat pump water heater installed by Mr. Rooter Plumbing, and the experience was outstanding. They were very flexible when my delivery from Home Depot was delayed and unclear. They put my job on hold, and as soon as I confirmed the unit was arriving, they adjusted their schedule and got me in the same day. When the crew arrived, the lead technician and his apprentice got right to work. They were clean, precise, and clearly took pride in what they were doing. The finished installation looks excellent. I’m very happy with the result and would absolutely hire them again.
I was given the name of Mr Rooter by Roto-Rooter. I called Mr Rooter to schedule an appointment and they had time to take care of my issue that day Young man by the name of Jacob called to tell me that he was on his way He Arrived within half hour we discussed the issue. He started to work on it immediately. Jacob was very knowledgeable very polite The job ended up being a little bit more than what we thought, but it wasn’t a problem for Jacob Needless to say, the job got done in a very timely manner and a very professional manner Jacob was very professional. He was very polite very knowledgeable of what needed to be done and how to do it and I truly appreciated his services. I would highly recommend Mr Rooter and I would highly recommend Jacob. Thank you Jacob. Your services were genuinely appreciated.
I would highly recommend Mr. Rooter. They were very professional and quick to get someone out to the house to respond to an issue that we had with the Plumbing. Nick, the service tech was absolutely phenomenal, impatient taking care of both the problem in the house and dealing with my uncle who is 94 years old. I live out of state and he was very accommodating to help me with scheduling as well as keeping me informed on what was being done. It's nice to see that people still really care.
Is my second time calling Mr. Rooter, they are INCREDIBLY RESPONSIBLE, RELIABLE, ON TIME, QUICKLY WORK, RESPECTFUL, AND GREAT PRICES. Jacob work on the toilet and Garage Disposal with new pipes…CALL JACOB GREAT WORKER!!!! Thanks Jacob and Mr. Rooter
My technician was amazing! He was thorough, kept me informed as to what he was doing and the price. I felt completely comfortable in my house with him. He was jurt a very nice man and I would def recommend him and this company to others.