Fantastic customer service! We had a pipe collapse a few months ago and they came out right away and had a team come dig and replace the pipe. Fast forward two months later, it was backing up. They came and fixed it within a few hours. They worked with us on the price and were completely available, kind, and flexible with us. Excellent technicians!
Kira Roberts
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March 11, 2026
Do not go through this company. They installed a toilet 4 years ago incorrectly, my toilet has been leaking for the last 4 years without my knowledge because it was under the toilet itself. My floor is now rotted and they will not take any accountability for it. I know it was put on incorrectly because the part the wax ring was put on was not level. They also put to small of a wax ring on. I talked to a manager and he said because it wasn’t in my one year warranty they would not cover anything at all even though they were the ones who installed it. He also informed me that the plumbers put toilets on daily so they know what they are doing, so I asked why they didn’t know that the toilet was leaking due to putting a wax seal on a faulty part when they should be educated enough to know it would leak. I was also hung up on and told to go through my home owners insurance. This faulty error will cost me thousands. Please think twice before doing business with this company as they have no ethic or moral compass.
Ronnie Tolbert
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June 06, 2026
The folks at Mister Rooters were very qualified and experienced and knowledgeable on how to install a shampoo bowl in my Suite. James, Garrick, Amber and all of the company whom I had the pleasure of meeting did a wonderful job installing and assisting my project. Thanks guys I am very pleased with your work.
Tom “Buck” Buchan
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March 05, 2026
Their work is good! But I could not give them 5 stars because their ability to keep their appointments is not good. First visit, came right away, second scheduled appointment they didn't call or show up. I called them and they said they were running behind and would make me a priority for the next day. Didn't show up during their designated appointed time. Called me later and said they would be here in a hour. They arrived an hour and 15 minutes later. I felt like I was of no real value to them.
Jack Griffith
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January 27, 2026
Had a frozen pipe that turned into a leak. Called, and had Josh come out within a day. Had the repair done promptly within hours of him arriving. Did great work, and a friendly guy! Cost of repairs were reasonable, compared to competition!
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1508 Dustry Dr, Colorado Springs, CO 80905, USA
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Fantastic customer service! We had a pipe collapse a few months ago and they came out right away and had a team come dig and replace the pipe. Fast forward two months later, it was backing up. They came and fixed it within a few hours. They worked with us on the price and were completely available, kind, and flexible with us. Excellent technicians!
Do not go through this company. They installed a toilet 4 years ago incorrectly, my toilet has been leaking for the last 4 years without my knowledge because it was under the toilet itself. My floor is now rotted and they will not take any accountability for it. I know it was put on incorrectly because the part the wax ring was put on was not level. They also put to small of a wax ring on. I talked to a manager and he said because it wasn’t in my one year warranty they would not cover anything at all even though they were the ones who installed it. He also informed me that the plumbers put toilets on daily so they know what they are doing, so I asked why they didn’t know that the toilet was leaking due to putting a wax seal on a faulty part when they should be educated enough to know it would leak. I was also hung up on and told to go through my home owners insurance. This faulty error will cost me thousands. Please think twice before doing business with this company as they have no ethic or moral compass.
The folks at Mister Rooters were very qualified and experienced and knowledgeable on how to install a shampoo bowl in my Suite. James, Garrick, Amber and all of the company whom I had the pleasure of meeting did a wonderful job installing and assisting my project. Thanks guys I am very pleased with your work.
Their work is good! But I could not give them 5 stars because their ability to keep their appointments is not good. First visit, came right away, second scheduled appointment they didn't call or show up. I called them and they said they were running behind and would make me a priority for the next day. Didn't show up during their designated appointed time. Called me later and said they would be here in a hour. They arrived an hour and 15 minutes later. I felt like I was of no real value to them.
Had a frozen pipe that turned into a leak. Called, and had Josh come out within a day. Had the repair done promptly within hours of him arriving. Did great work, and a friendly guy! Cost of repairs were reasonable, compared to competition!