Brian Gaschk, what can I say…Amazing! Thank you to Mr. Holland’s and Brian for restoring my power after a tree branch ripped the electrical mast off my house on a Friday afternoon. To have power back on a Saturday afternoon meant the world to me. Highly recommended service! A++
Michael Woodward
-
June 03, 2026
Outstanding!!! Hands down one of the best Customer Experiences I have had. From the 1st contact the phone staff was on point and friendly dispatch was great and Josh our Plummer was professional and knowledgeable. He fixed our issue fast and explained what he was doing. I have 35 years leading Customer Service Teams and I can honestly say they provide 5 Star service. I will be using this experience as an example. I’m simply impressed!
Don Dinsmore
-
March 06, 2026
George was a very knowledgeable tech. After his inspection he explained everything that he found. He had taken pictures to insure that we knew and totally understood what his results had shown. I would definitely recommend both George and Mr. Holland's Home Services. Excellent employees. Make sure that you retain these good employees.
Lynn Conner
-
February 14, 2026
Do not use Hollands. Ever since they were bought by PE their service techs are unreliable , dishonest and not knowledgeable.
We had the club membership that included AC/furnace tuneups annually and a discount off any services needed. During my last two tuneups on my furnace there have been issues according to their techs. The first time the tech came for a tuneup was there for hours, then told me a part was broken and my furnace wouldn’t work but it had been working fine prior to him being there. They told me we needed a new part that would cost about $1K… very sketchy
(Hollands fixed it no charge… )
Recently I was told by George that our furnace was deemed unsafe due to high CO PPM. And he shut off my furnace same day and told me it would be 1-3 weeks to get a new heat exchanger and they suggested due to age that we get a new furnace. I said so I would be without heat for 1-3 weeks waiting for a part? He said yes. But we could have a new system put in in days. He and Brett their sales guy were very pushy about this. I had a different hvac company out the next day for a second opinion and he told me my furnace was absolutely fine and in good working order!!
Hollands uses scare tactics and misleading information to gain sales. Please consider going elsewhere. As a homeowner I’m disgusted that in trying to have peace of mind and maintain my home I am instead lied to.
Hawk Tuft
-
March 04, 2026
Mr hollands has been great so far. They are a little loose with their time estimates but they have patience and will be reasonable. They won’t be the cheapest option but their techs are amazingly competent and professional and will not leave you worried about the finished work. So overall price is high, but reflects their quality of workmanship.
Our Address
2400 S Commerce Dr, New Berlin, WI 53151, USA
Claim Listing: Mr. Holland’s Home Services
Please Login or Register an Account to Claim Listing
👋 Need a drain, sewer, or trenchless pipe pro?
I can help you:
• Find a trusted local contractor
• Match the right service (Camera Inspection, CIPP, Trenchless pipe and Sewer, Hydro Jetting, Spot repair etc)
• Get fast help for backups or emergencies
Start by telling me your city + ZIP.
Need a camera inspection? Sewer backup? I can match you fast!
Brian Gaschk, what can I say…Amazing! Thank you to Mr. Holland’s and Brian for restoring my power after a tree branch ripped the electrical mast off my house on a Friday afternoon. To have power back on a Saturday afternoon meant the world to me. Highly recommended service! A++
Outstanding!!! Hands down one of the best Customer Experiences I have had. From the 1st contact the phone staff was on point and friendly dispatch was great and Josh our Plummer was professional and knowledgeable. He fixed our issue fast and explained what he was doing. I have 35 years leading Customer Service Teams and I can honestly say they provide 5 Star service. I will be using this experience as an example. I’m simply impressed!
George was a very knowledgeable tech. After his inspection he explained everything that he found. He had taken pictures to insure that we knew and totally understood what his results had shown. I would definitely recommend both George and Mr. Holland's Home Services. Excellent employees. Make sure that you retain these good employees.
Do not use Hollands. Ever since they were bought by PE their service techs are unreliable , dishonest and not knowledgeable. We had the club membership that included AC/furnace tuneups annually and a discount off any services needed. During my last two tuneups on my furnace there have been issues according to their techs. The first time the tech came for a tuneup was there for hours, then told me a part was broken and my furnace wouldn’t work but it had been working fine prior to him being there. They told me we needed a new part that would cost about $1K… very sketchy (Hollands fixed it no charge… ) Recently I was told by George that our furnace was deemed unsafe due to high CO PPM. And he shut off my furnace same day and told me it would be 1-3 weeks to get a new heat exchanger and they suggested due to age that we get a new furnace. I said so I would be without heat for 1-3 weeks waiting for a part? He said yes. But we could have a new system put in in days. He and Brett their sales guy were very pushy about this. I had a different hvac company out the next day for a second opinion and he told me my furnace was absolutely fine and in good working order!! Hollands uses scare tactics and misleading information to gain sales. Please consider going elsewhere. As a homeowner I’m disgusted that in trying to have peace of mind and maintain my home I am instead lied to.
Mr hollands has been great so far. They are a little loose with their time estimates but they have patience and will be reasonable. They won’t be the cheapest option but their techs are amazingly competent and professional and will not leave you worried about the finished work. So overall price is high, but reflects their quality of workmanship.