Wes came out to service our Rinnai tankless water heater. It had recently started beeping and intermittently not heating. After a routine flush and burner cleaning, it’s purring smoothly again! Our service was easy to schedule and we got progress updates ahead of Wes’s arrival. Thanks again, Monkey Wrench!
Corrine Kim
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March 25, 2025
Carlos from Monkey Wrench was courteous, professional and amazing! Not only did Monkey Wrench offer a lower estimate than other competitors, Carlos was also more knowledgeable. Other competitors expressed how difficult the job would be but because of Carlos’’ experience he knew how to correctly install a tankless water heater. Carlos also found a gas leak due to a cracked fitting because the original home builders” over tightening and repaired it for us. We will definitely call Monkey Wrench again for any plumbing issues in the future.
Melanie Liston
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February 28, 2025
My experience with monkey wrench, plumbing was excellent. I scheduled with Tori and she was very polite and helpful. I had an appointment set only a few hours after I called. The technician, Carlos, was amazing! He arrived on time and even called and was able to come a little bit earlier. He was very polite and professional. He explained what I needed and did not pressure me, even though I could have put the repair off for awhile. I decided to go ahead with the valve replacement. Carlos got it done and cleaned up quickly! I will definitely be calling them again for any future repairs.
Kait O.
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February 21, 2025
⭐⭐⭐⭐⭐ Excellent Service & Professionalism!
I had a fantastic experience with Wes from Monkey Wrench! From start to finish, he was professional and punctual. He quickly diagnosed the issue, explained the necessary repairs in simple terms, and completed the work efficiently. Not only was his workmanship top-notch, but he also left the area clean and tidy.
What really stood out was his honesty and fair pricing—no unnecessary upsells or hidden fees. It’s refreshing to find a plumber who truly cares about their customers and provides quality service. I highly recommend Wes with Monkey Wrench Plumbing to anyone in need of reliable plumbing work. Will definitely call them again for any future needs!
Ryan H
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December 23, 2024
Great experience having a new tankless water heater installed. They showed up on time and were professional. excited to have unlimited hot water.
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Wes came out to service our Rinnai tankless water heater. It had recently started beeping and intermittently not heating. After a routine flush and burner cleaning, it’s purring smoothly again! Our service was easy to schedule and we got progress updates ahead of Wes’s arrival. Thanks again, Monkey Wrench!
Carlos from Monkey Wrench was courteous, professional and amazing! Not only did Monkey Wrench offer a lower estimate than other competitors, Carlos was also more knowledgeable. Other competitors expressed how difficult the job would be but because of Carlos’’ experience he knew how to correctly install a tankless water heater. Carlos also found a gas leak due to a cracked fitting because the original home builders” over tightening and repaired it for us. We will definitely call Monkey Wrench again for any plumbing issues in the future.
My experience with monkey wrench, plumbing was excellent. I scheduled with Tori and she was very polite and helpful. I had an appointment set only a few hours after I called. The technician, Carlos, was amazing! He arrived on time and even called and was able to come a little bit earlier. He was very polite and professional. He explained what I needed and did not pressure me, even though I could have put the repair off for awhile. I decided to go ahead with the valve replacement. Carlos got it done and cleaned up quickly! I will definitely be calling them again for any future repairs.
⭐⭐⭐⭐⭐ Excellent Service & Professionalism! I had a fantastic experience with Wes from Monkey Wrench! From start to finish, he was professional and punctual. He quickly diagnosed the issue, explained the necessary repairs in simple terms, and completed the work efficiently. Not only was his workmanship top-notch, but he also left the area clean and tidy. What really stood out was his honesty and fair pricing—no unnecessary upsells or hidden fees. It’s refreshing to find a plumber who truly cares about their customers and provides quality service. I highly recommend Wes with Monkey Wrench Plumbing to anyone in need of reliable plumbing work. Will definitely call them again for any future needs!
Great experience having a new tankless water heater installed. They showed up on time and were professional. excited to have unlimited hot water.