Absolutely the friendliest and most accommodating technicians I've encountered in a very long time. I wanted to know which of my options made the most sense, ballpark pricing, and potential timelines. Normally this would be like pulling teeth to get a straight answer, but Michael Murphy not only went over my chosen options but presented me with several more, along with not just ballpark prices but a guaranteed set price for each, and suggestions on when I could get the work scheduled and completed. Both Michael and Javier were courteous, clean and professional, and the exploratory work they did was super clean and with as little intrusion into the structure as necessary to ascertain the scope of the problem. When they left I had the peace of mind knowing that the work was scheduled, when it was scheduled to be completed, the details what the work would involve and what I was paying for it. This is the kind of company I like to do business with.
Sandra
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May 01, 2026
Michael was prompt arriving ahead of schedule! Discussed everything needed to correct a hot leak slab, all was handled efficiently. Cleanup was completed! Then I needed an 18 yr old water heater replaced… ugh all done.
Make sure you have/& read insurance info of perils not covered expenses, like FLOOD INSURANCE!!
Caryn Kieft
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April 18, 2026
The guys that came to my house to install our new water heater were amazing. They were respectful and kind and helped me figure out how to use everything. I will definitely be calling them again if we need anything water related. The support team on the phone were super sweet getting the appointment set up. This is a class act company and I wish only the very best for them as they continue to grow.
Kerri Smith
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May 18, 2026
Metroflow Plumbing to the rescue again and this time on a Sunday! Great customer service and they always let you know the price before doing any work. I've used them for 8 years on and off and have always been pleased with their work!
Meera Menon
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June 04, 2026
Michelle was very good at his job. I had asked Metro Pumbing to put in a R.O water Filteration disinter my sink. Michelle arranged the right counter top guy to come a drill the hole through the marble counter top. He was very patient. He took extra care to call and ask a specialist regarding a question I had about my main Water Filteration. He was through and did a great job. Overall I liked the way Metro Pumbing took care of this job. Even the dispatch staff was always courteous. Most importantly I feel they listened to me and did the job wonderfully well.
Our Address
3730 Dilido Rd #422, Dallas, TX 75228, USA
Claim Listing: Metro Flow Plumbing – Dallas Emergency Plumbers
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Absolutely the friendliest and most accommodating technicians I've encountered in a very long time. I wanted to know which of my options made the most sense, ballpark pricing, and potential timelines. Normally this would be like pulling teeth to get a straight answer, but Michael Murphy not only went over my chosen options but presented me with several more, along with not just ballpark prices but a guaranteed set price for each, and suggestions on when I could get the work scheduled and completed. Both Michael and Javier were courteous, clean and professional, and the exploratory work they did was super clean and with as little intrusion into the structure as necessary to ascertain the scope of the problem. When they left I had the peace of mind knowing that the work was scheduled, when it was scheduled to be completed, the details what the work would involve and what I was paying for it. This is the kind of company I like to do business with.
Michael was prompt arriving ahead of schedule! Discussed everything needed to correct a hot leak slab, all was handled efficiently. Cleanup was completed! Then I needed an 18 yr old water heater replaced… ugh all done. Make sure you have/& read insurance info of perils not covered expenses, like FLOOD INSURANCE!!
The guys that came to my house to install our new water heater were amazing. They were respectful and kind and helped me figure out how to use everything. I will definitely be calling them again if we need anything water related. The support team on the phone were super sweet getting the appointment set up. This is a class act company and I wish only the very best for them as they continue to grow.
Metroflow Plumbing to the rescue again and this time on a Sunday! Great customer service and they always let you know the price before doing any work. I've used them for 8 years on and off and have always been pleased with their work!
Michelle was very good at his job. I had asked Metro Pumbing to put in a R.O water Filteration disinter my sink. Michelle arranged the right counter top guy to come a drill the hole through the marble counter top. He was very patient. He took extra care to call and ask a specialist regarding a question I had about my main Water Filteration. He was through and did a great job. Overall I liked the way Metro Pumbing took care of this job. Even the dispatch staff was always courteous. Most importantly I feel they listened to me and did the job wonderfully well.