I just wanted to say a huge thank you to Daniel and his family team at Mercy Plumbing. His dad responded to my call first, and his mom, Lina, texted me right away. The whole family team was incredibly responsive, honest, and professional throughout the entire process. Daniel took extra time to explain everything clearly without pressure, super patient and stand on our side when trouble-shooting, I really appreciated how genuine and attentive they all were. I would absolutely recommend Mercy Plumbing to anyone looking for trustworthy and reliable service. A+++ experience!
alexa prochazka
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May 12, 2026
John was great to work with. He arrived on time and fixed my toilet in just a few minutes. He was very honest about pricing and gave me a few repair options based on my budget. He also checked the pressure on my sprinkler system when I brought up the concern. When I decided not to move forward with the repair at the last minute, he put everything back together for me and even gave me some advice on other possible repairs I might need on the sprinkler system. At the end of his visit, he even brought in a large case of water from our porch for us, which was very thoughtful. I really appreciated his professionalism, honesty, and helpful attitude. I highly recommend working with him and will definitely be using him again for any future repairs.
Blanca Briones
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May 08, 2026
Highly recommend this plumbing company! They did an amazing job and were so helpful and considerate from start to finish. They were professional, explained everything clearly, and made sure everything was fixed properly. Honest, reliable, and great customer service. I’m very grateful for their help and would definitely use them again!
B Mon
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February 10, 2026
I called to request a quote for a water heater installation and was told that someone would need to come out to assess the current setup in order to provide an accurate estimate, which I completely understand. However, during the call, the representative stated that he was “losing $100” just by being on the phone with me. That comment was off-putting and unprofessional, and it immediately changed my impression of the company.
As a customer, I’m calling in hopes of receiving helpful guidance and good service—not to be made to feel like a burden. Rather than continuing the conversation, I let him know I would not be moving forward with their services and ended the call. Seems like they have enough business by his attitude.
PJ
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November 26, 2024
Last night i had a gas leakage in my dryer gas valve. It seems when LG technician was installing the new dryer they cracked the valve.
Anyhow i contacted Mercy Plumbing late night, they responded immediately.
Nathaniel showed up 10min prior and started to work on it. He checked the whole house if they were any leakage and he mentioned that it will take around 60~90min but actually finished in 45min. He is also very knowledgeable in his work, super nice and explained the current situation.
Very trustworthy company. Thank you Nathaniel.
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5560 S Peek Rd, Katy, TX 77450, USA
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I just wanted to say a huge thank you to Daniel and his family team at Mercy Plumbing. His dad responded to my call first, and his mom, Lina, texted me right away. The whole family team was incredibly responsive, honest, and professional throughout the entire process. Daniel took extra time to explain everything clearly without pressure, super patient and stand on our side when trouble-shooting, I really appreciated how genuine and attentive they all were. I would absolutely recommend Mercy Plumbing to anyone looking for trustworthy and reliable service. A+++ experience!
John was great to work with. He arrived on time and fixed my toilet in just a few minutes. He was very honest about pricing and gave me a few repair options based on my budget. He also checked the pressure on my sprinkler system when I brought up the concern. When I decided not to move forward with the repair at the last minute, he put everything back together for me and even gave me some advice on other possible repairs I might need on the sprinkler system. At the end of his visit, he even brought in a large case of water from our porch for us, which was very thoughtful. I really appreciated his professionalism, honesty, and helpful attitude. I highly recommend working with him and will definitely be using him again for any future repairs.
Highly recommend this plumbing company! They did an amazing job and were so helpful and considerate from start to finish. They were professional, explained everything clearly, and made sure everything was fixed properly. Honest, reliable, and great customer service. I’m very grateful for their help and would definitely use them again!
I called to request a quote for a water heater installation and was told that someone would need to come out to assess the current setup in order to provide an accurate estimate, which I completely understand. However, during the call, the representative stated that he was “losing $100” just by being on the phone with me. That comment was off-putting and unprofessional, and it immediately changed my impression of the company. As a customer, I’m calling in hopes of receiving helpful guidance and good service—not to be made to feel like a burden. Rather than continuing the conversation, I let him know I would not be moving forward with their services and ended the call. Seems like they have enough business by his attitude.
Last night i had a gas leakage in my dryer gas valve. It seems when LG technician was installing the new dryer they cracked the valve. Anyhow i contacted Mercy Plumbing late night, they responded immediately. Nathaniel showed up 10min prior and started to work on it. He checked the whole house if they were any leakage and he mentioned that it will take around 60~90min but actually finished in 45min. He is also very knowledgeable in his work, super nice and explained the current situation. Very trustworthy company. Thank you Nathaniel.