I cannot say enough good things about Austin from JW’s Plumbing. From the moment he arrived, it was clear that he knew exactly what needed to be done to get the job completed correctly and efficiently. Unlike some other companies we spoke with that seemed more interested in overcharging us, Austin took the time to explain the issue, discuss our options, and recommend the best and most cost-effective solution.
What really stood out was his professionalism and friendly personality. He made both my wife and me feel comfortable throughout the entire process. He was patient, honest, and took the time to answer all of our questions without making us feel pressured or rushed.
Austin is a true asset to JW’s Plumbing. His knowledge, integrity, and customer service are exactly what homeowners hope to find when hiring a contractor. It’s rare to find someone who combines technical expertise with such a genuine commitment to helping customers.
We are extremely satisfied with the work he performed and will absolutely use JW’s Plumbing again in the future. If we ever need plumbing services again, we would specifically request Austin. JW’s Plumbing is fortunate to have him on their team, and I highly recommend both Austin and the company to anyone looking for honest, quality plumbing work.
Bruce & Katie McDonald (GHResort)
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January 27, 2026
Caleb did an excellent job with our drain line to the septic. He explained the whole process and possible costs involved with the debris removal service. He had us up and running quickly. We would definitely recommend JW Plumbing. Bruce
Fitzlikeaglove
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April 18, 2026
I had a great experience as a first time customer. Very professional service, very friendly staff. They quoted a fair price, and they provided great service. The job was finished quickly, and at no point was I pressured for any add-on sales. The service provided to me assured me that I can call on them again for my plumbing needs, and know that it will be quality work by friendly pros.
Kelsey Kinman
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May 08, 2026
Caleb was clear, concise, and Professional. He answered all of my questions and even provided multiple solutions to my sump pump issue. JW’s was referred to me by a family member and the whole experience from dispatch to estimate went smoothly and was handled by kind humans. I will be recommending to other people
Morgan H
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June 09, 2026
Scott came out and diagnosed the issue. He was very polite and professional. Unfortunately the price was double what I've found with another contractor. Just paid the $95 consult fee.
Our Address
8215 IN-39, Lebanon, IN 46052, USA
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I cannot say enough good things about Austin from JW’s Plumbing. From the moment he arrived, it was clear that he knew exactly what needed to be done to get the job completed correctly and efficiently. Unlike some other companies we spoke with that seemed more interested in overcharging us, Austin took the time to explain the issue, discuss our options, and recommend the best and most cost-effective solution. What really stood out was his professionalism and friendly personality. He made both my wife and me feel comfortable throughout the entire process. He was patient, honest, and took the time to answer all of our questions without making us feel pressured or rushed. Austin is a true asset to JW’s Plumbing. His knowledge, integrity, and customer service are exactly what homeowners hope to find when hiring a contractor. It’s rare to find someone who combines technical expertise with such a genuine commitment to helping customers. We are extremely satisfied with the work he performed and will absolutely use JW’s Plumbing again in the future. If we ever need plumbing services again, we would specifically request Austin. JW’s Plumbing is fortunate to have him on their team, and I highly recommend both Austin and the company to anyone looking for honest, quality plumbing work.
Caleb did an excellent job with our drain line to the septic. He explained the whole process and possible costs involved with the debris removal service. He had us up and running quickly. We would definitely recommend JW Plumbing. Bruce
I had a great experience as a first time customer. Very professional service, very friendly staff. They quoted a fair price, and they provided great service. The job was finished quickly, and at no point was I pressured for any add-on sales. The service provided to me assured me that I can call on them again for my plumbing needs, and know that it will be quality work by friendly pros.
Caleb was clear, concise, and Professional. He answered all of my questions and even provided multiple solutions to my sump pump issue. JW’s was referred to me by a family member and the whole experience from dispatch to estimate went smoothly and was handled by kind humans. I will be recommending to other people
Scott came out and diagnosed the issue. He was very polite and professional. Unfortunately the price was double what I've found with another contractor. Just paid the $95 consult fee.