Chris did a fantastic job taking out our old water heater and installing a great new Bradford White. He worked quickly and was very helpful showing me what he was doing at each step of the process, and how to drain and service the new water heater. Jolly Rooter also provided a 6 year warranty on the heater, which gives me a lot of peace of mind. I highly recommend Jolly Rooter and the fine work of Chris, Rich, and the team. They're a great local business!
Janet McPherson
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January 08, 2026
Chris came out for an emergency call and couldn’t have been better!! He took the time to explain what was needed, help me research how to get it, helped me speak to the company for the parts on the phone and will be coming back soon to make a permanent fix - but today I’m back in business! And when I first called and got the owner - he couldn’t have been better at understanding my problem, helping me over the phone to turn off the water and sent out Chris within a few hours. If you need any plumbing work - I highly recommend Jolly Rooter and their team!
Mary Harper
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March 26, 2026
After two different companies tried unsuccessfully to determine the problem with my Navien tankless water heater, I noticed a Jolly Rooter van on my block and it had Navien on it. I called and Rich had a workman come the next day. Chris arrived and found the problem right away! We discussed the possibility of trying to repair it but in the end we decided on a new one. I called Rich on Monday and it’s now Wednesday and we have a beautiful new Navien tankless water heater! Chris was very cordial and friendly and explained everything he was doing step by step. It was amazing how he could line up all the pipes to fit into the small space he had to work in. I will not hesitate to call Jolly Rooter for my plumbing needs in the future! Thanks!
Matthew Yates
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January 29, 2026
Chris came over to install my Aquasure soft water system, covering just the labor. He dedicated the whole day to carefully removing my old Culligan system and re-plumbing everything to fit the new setup.
He did an excellent job, and I really appreciated his effort, especially since it took him the entire day. I felt a bit sorry for him because it took longer than expected, but he was very understanding, saying sometimes things don't go as planned.
I'm also excited to have him return soon to install my new Moen Flo system. I truly feel confident in Jolly Plumbing and appreciate their great service.
Steffen Hawkins
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August 06, 2024
My old hot water heater that is in my garage, decided it was time to retire. I knew it was going to happen. So, before it retired, I did some research for a new hot water heater. And I learned about the tankless water heaters and decided that a tankless is what I wanted.
Jolly Rooter was recommended by a good family friend of ours. So, I called Jolly Rooter and spoke with the owner himself, Rich Jolly. He came out and recommended that if we are going to go with a tankless water heater then he suggested we get the Navien 240A2 Tankless hot water heater. The estimate he gave us was higher than what we estimated. So, he told us to go ahead and get other estimates and compare. So, we did and got one more estimate from another company selling us the same Navien 240A2 however, they were about $1,000 more. So, needless to say, we called Jolly Rooter back.
Upon arrival, they had everything they needed to remove my old water heater and install the new tankless water heater. It was definitely a whole day job. They seemed to know what they were doing and explained everything to me, had some laughs, and wouldn’t you know it, the job was done.
Now, with tankless water heaters, and he explained this to me, you will not get “instant hot water”. You will still have to wait for the hot water to run through your pipes to the point of use in the house. However, the main selling point of the tankless water heaters, is that you now get ENDLESS hot water without the worry of running out of hot water while you’re taking your 4hr long shower. Which is awesome. Now, mind you, now that you have endless hot water, you still have to mind your water usage or before you know it, your water bill comes in the mail and it’s $500. All in all, I am very happy with Jolly Rooter and the service they provided me when it was time to say farewell to old faithful and hello to endless hot water. And since he did such an amazing job, I will be calling him to do more plumbing. Good service makes customers for life.
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1 E Liberty St #652, Reno, NV 89501, USA
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Chris did a fantastic job taking out our old water heater and installing a great new Bradford White. He worked quickly and was very helpful showing me what he was doing at each step of the process, and how to drain and service the new water heater. Jolly Rooter also provided a 6 year warranty on the heater, which gives me a lot of peace of mind. I highly recommend Jolly Rooter and the fine work of Chris, Rich, and the team. They're a great local business!
Chris came out for an emergency call and couldn’t have been better!! He took the time to explain what was needed, help me research how to get it, helped me speak to the company for the parts on the phone and will be coming back soon to make a permanent fix - but today I’m back in business! And when I first called and got the owner - he couldn’t have been better at understanding my problem, helping me over the phone to turn off the water and sent out Chris within a few hours. If you need any plumbing work - I highly recommend Jolly Rooter and their team!
After two different companies tried unsuccessfully to determine the problem with my Navien tankless water heater, I noticed a Jolly Rooter van on my block and it had Navien on it. I called and Rich had a workman come the next day. Chris arrived and found the problem right away! We discussed the possibility of trying to repair it but in the end we decided on a new one. I called Rich on Monday and it’s now Wednesday and we have a beautiful new Navien tankless water heater! Chris was very cordial and friendly and explained everything he was doing step by step. It was amazing how he could line up all the pipes to fit into the small space he had to work in. I will not hesitate to call Jolly Rooter for my plumbing needs in the future! Thanks!
Chris came over to install my Aquasure soft water system, covering just the labor. He dedicated the whole day to carefully removing my old Culligan system and re-plumbing everything to fit the new setup. He did an excellent job, and I really appreciated his effort, especially since it took him the entire day. I felt a bit sorry for him because it took longer than expected, but he was very understanding, saying sometimes things don't go as planned. I'm also excited to have him return soon to install my new Moen Flo system. I truly feel confident in Jolly Plumbing and appreciate their great service.
My old hot water heater that is in my garage, decided it was time to retire. I knew it was going to happen. So, before it retired, I did some research for a new hot water heater. And I learned about the tankless water heaters and decided that a tankless is what I wanted. Jolly Rooter was recommended by a good family friend of ours. So, I called Jolly Rooter and spoke with the owner himself, Rich Jolly. He came out and recommended that if we are going to go with a tankless water heater then he suggested we get the Navien 240A2 Tankless hot water heater. The estimate he gave us was higher than what we estimated. So, he told us to go ahead and get other estimates and compare. So, we did and got one more estimate from another company selling us the same Navien 240A2 however, they were about $1,000 more. So, needless to say, we called Jolly Rooter back. Upon arrival, they had everything they needed to remove my old water heater and install the new tankless water heater. It was definitely a whole day job. They seemed to know what they were doing and explained everything to me, had some laughs, and wouldn’t you know it, the job was done. Now, with tankless water heaters, and he explained this to me, you will not get “instant hot water”. You will still have to wait for the hot water to run through your pipes to the point of use in the house. However, the main selling point of the tankless water heaters, is that you now get ENDLESS hot water without the worry of running out of hot water while you’re taking your 4hr long shower. Which is awesome. Now, mind you, now that you have endless hot water, you still have to mind your water usage or before you know it, your water bill comes in the mail and it’s $500. All in all, I am very happy with Jolly Rooter and the service they provided me when it was time to say farewell to old faithful and hello to endless hot water. And since he did such an amazing job, I will be calling him to do more plumbing. Good service makes customers for life.