Jack's Septic Service came the same day I called, texted me ahead of time and communicated efficiently. They spent a long time working on a difficult problem in very bad weather and did not leave until the problem was completely resolved. They told me exactly what had happened and what might be needed, and were great guys. 100% recommend. The price was fair, and less than I had been quoted elsewhere.
Lee Woodard
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July 25, 2025
I am an executor for the estate of my brother in law who passed away suddenly a few months ago. Among the few assets in the estate was a house that he and my deceased sister renovated. In a long ago life it was a railroadman’s shack that sat along the trolly/train tressel on the line from Syracuse-Manlius-Cazenovia. It took a long time to get the house ready to sell. Just as I was about to list it we noticed a sizable hole in the side yard that had not existed before. It could only be the implosion of an ancient septic tank. I had heard good things about Jack’s Septic so I called and spoke with Jack. He was over the next day and despite being very busy fit me in right away. He and his 2 long term crew were there and took out the old destroyed tank and installed a new large tank. As had been the case with every project in the house, there was a large new wrinkle. There had only been 1 leech line. It had been only 10 feet long and it had disintegrated into nothing. The present code provisions would not allow a simple replacement. Which prompted Jack and I to spend hours measuring to make sure the distances were proper and that we could fit it all on the property. Jack and crew spent the better part of the next 3 days with 3 different excavators digging through layer after layer of limestone to create a perfect leech field. He even used the dug up limestone to create a driveway and car pad for the new owners to have room for multiple cars and a turnaround for any size vehicle. The house now has a brand new state of the art septic system thanks to Jack. I am thrilled with the results, the service I received, and the time and care that Jack showed throughout this ordeal. I highly recommend Jack’s Septic Service for anything to do with your Septic System. You will not find a better technician or person to do business with.
Kelsey Cooper
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May 04, 2026
Came out on a Sunday night to do an emergency empty. Prompt service and great price. Highly recommend
Lisa Brown
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December 02, 2025
septic was leaking out onto driveway. they pumped it, then used a high power water stream and checked it with a camera. Very thorough, knowledgeable and pleasant. I recommend Jacks Septic 100%!! another company told me I needed a new leach field...these guys know what they're doing!
Kim Legnetto
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November 01, 2025
Called and they came the very next day. Very professional and did a great job - especially considering the septic hadn't been pumped out in almost 20 years and it had to be dug out to get uncovered! Hats off to Tim and Rick - very personable and very professional! Would definitely recommend Jack's Septic Service! They know their stuff!
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Jack's Septic Service came the same day I called, texted me ahead of time and communicated efficiently. They spent a long time working on a difficult problem in very bad weather and did not leave until the problem was completely resolved. They told me exactly what had happened and what might be needed, and were great guys. 100% recommend. The price was fair, and less than I had been quoted elsewhere.
I am an executor for the estate of my brother in law who passed away suddenly a few months ago. Among the few assets in the estate was a house that he and my deceased sister renovated. In a long ago life it was a railroadman’s shack that sat along the trolly/train tressel on the line from Syracuse-Manlius-Cazenovia. It took a long time to get the house ready to sell. Just as I was about to list it we noticed a sizable hole in the side yard that had not existed before. It could only be the implosion of an ancient septic tank. I had heard good things about Jack’s Septic so I called and spoke with Jack. He was over the next day and despite being very busy fit me in right away. He and his 2 long term crew were there and took out the old destroyed tank and installed a new large tank. As had been the case with every project in the house, there was a large new wrinkle. There had only been 1 leech line. It had been only 10 feet long and it had disintegrated into nothing. The present code provisions would not allow a simple replacement. Which prompted Jack and I to spend hours measuring to make sure the distances were proper and that we could fit it all on the property. Jack and crew spent the better part of the next 3 days with 3 different excavators digging through layer after layer of limestone to create a perfect leech field. He even used the dug up limestone to create a driveway and car pad for the new owners to have room for multiple cars and a turnaround for any size vehicle. The house now has a brand new state of the art septic system thanks to Jack. I am thrilled with the results, the service I received, and the time and care that Jack showed throughout this ordeal. I highly recommend Jack’s Septic Service for anything to do with your Septic System. You will not find a better technician or person to do business with.
Came out on a Sunday night to do an emergency empty. Prompt service and great price. Highly recommend
septic was leaking out onto driveway. they pumped it, then used a high power water stream and checked it with a camera. Very thorough, knowledgeable and pleasant. I recommend Jacks Septic 100%!! another company told me I needed a new leach field...these guys know what they're doing!
Called and they came the very next day. Very professional and did a great job - especially considering the septic hadn't been pumped out in almost 20 years and it had to be dug out to get uncovered! Hats off to Tim and Rick - very personable and very professional! Would definitely recommend Jack's Septic Service! They know their stuff!