Ron, Thomas, and Hubert were amazing! I had a toilet overflow due to a service line problem and Ron was out the very next morning. He conducted a thorough examination and spent a ton of time explaining everything to me, including all my options and associated costs. I opted for hydrojetting to clear the suspected blockage.
Thomas and Hubert arrived a few days later to perform the service. They were knowledgeable, polite, and tidy, and like Ron, took the time to explain everything that was going on. We had to pivot, with significant excavation work to replace a broken pipe. Thomas handled it like a pro! Had the excavator out, replaced the pipe, and cleaned everything up in a day, despite single-digit temperatures and snow!
My No Drip Club subscription ended up saving me hundreds if not thousands of dollars. I highly recommend this company for plumbing emergencies and maintenance work. Thank you, Ron, Thomas, and Hubert!
Ram Queen Aries
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February 21, 2026
Called yesterday for an estimate on various things that needed to be done around the house as far as plumbing. They came out today and found a huge leak in the basement under crawlspace. I mean like a water fountain!! 😱😱
So needed to get fixed immediately. Glad we caught it. Very professional fast service. Wasn’t expecting same-day service. License and bonded work is guaranteed for up to a year. Very glad we called these guys!
Shane found the problem, Welham fixed the problem. Both very professional, patient and personable.
No pressure at all either as we were considering if we should shop around. But they were extremely reassuring so we decided we would just stick with them.
Very professional company that actually answers the phone lol! And Communicates throughout the entire process.
The plumbers had no problem with all of our questions about how they were going to fix the leak we were asking , and answered politely, even though we may have asked the same question a few times just worded differently lol. Very patient. Give them a call you won’t be disappointed and you won’t be pressured!
Scott N
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June 11, 2026
The review has been edited. The company eventually did fix the problem they created, they were courteous, and we are satisfied.
Original review: Our initial technician John was very helpful and thorough. The work needed was expensive, but they were quick and responsive. Since it involved replacing galvanized pipes connecting to the kitchen sink, the components under the sink had to be removed and reinstalled. Unfortunately, the technicians (not John) did not reinstall everything properly and now the dishwasher and faucet drain into the cabinet under the sink. Rather than treating the situation urgently, they decided to schedule the follow up for three days out. I’ll change my review as soon as they fix the problem they created.
Marisol Cruz
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May 28, 2026
Edgar arrived on time, was extremely patient while waiting for our building maintenance team to turn the water on, and was very knowledgeable throughout the entire process. He was professional, courteous, and clearly knows his work. Highly recommend!
Margaret Hilton
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December 23, 2025
Christian was prompt, professional, and thorough for our plumbing inspection. He was also able to clear a slow-draining tub for us. Scheduling is easy, and their reminders are helpful. We are return customers and highly recommend their services!
Our Address
1945 Techny Rd #11, Northbrook, IL 60062, USA
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Ron, Thomas, and Hubert were amazing! I had a toilet overflow due to a service line problem and Ron was out the very next morning. He conducted a thorough examination and spent a ton of time explaining everything to me, including all my options and associated costs. I opted for hydrojetting to clear the suspected blockage. Thomas and Hubert arrived a few days later to perform the service. They were knowledgeable, polite, and tidy, and like Ron, took the time to explain everything that was going on. We had to pivot, with significant excavation work to replace a broken pipe. Thomas handled it like a pro! Had the excavator out, replaced the pipe, and cleaned everything up in a day, despite single-digit temperatures and snow! My No Drip Club subscription ended up saving me hundreds if not thousands of dollars. I highly recommend this company for plumbing emergencies and maintenance work. Thank you, Ron, Thomas, and Hubert!
Called yesterday for an estimate on various things that needed to be done around the house as far as plumbing. They came out today and found a huge leak in the basement under crawlspace. I mean like a water fountain!! 😱😱 So needed to get fixed immediately. Glad we caught it. Very professional fast service. Wasn’t expecting same-day service. License and bonded work is guaranteed for up to a year. Very glad we called these guys! Shane found the problem, Welham fixed the problem. Both very professional, patient and personable. No pressure at all either as we were considering if we should shop around. But they were extremely reassuring so we decided we would just stick with them. Very professional company that actually answers the phone lol! And Communicates throughout the entire process. The plumbers had no problem with all of our questions about how they were going to fix the leak we were asking , and answered politely, even though we may have asked the same question a few times just worded differently lol. Very patient. Give them a call you won’t be disappointed and you won’t be pressured!
The review has been edited. The company eventually did fix the problem they created, they were courteous, and we are satisfied. Original review: Our initial technician John was very helpful and thorough. The work needed was expensive, but they were quick and responsive. Since it involved replacing galvanized pipes connecting to the kitchen sink, the components under the sink had to be removed and reinstalled. Unfortunately, the technicians (not John) did not reinstall everything properly and now the dishwasher and faucet drain into the cabinet under the sink. Rather than treating the situation urgently, they decided to schedule the follow up for three days out. I’ll change my review as soon as they fix the problem they created.
Edgar arrived on time, was extremely patient while waiting for our building maintenance team to turn the water on, and was very knowledgeable throughout the entire process. He was professional, courteous, and clearly knows his work. Highly recommend!
Christian was prompt, professional, and thorough for our plumbing inspection. He was also able to clear a slow-draining tub for us. Scheduling is easy, and their reminders are helpful. We are return customers and highly recommend their services!