Excellent Work & Service and Follow-through for a very complex sewer rebuilt project!
We built an ADU on our property. During the Final Inspection the Town asked us to inspect the sewer line connected to the Sewer/Sanitary District main. We hired Handy Plumbing Man to do a CCTV inspection of our sewer line. The results were a total surprise -- the underground sewer pipe (later revealed to be about 400+ linear feet long before connecting to the main sewer line) was broken in many places, crushed by redwood roots in a few areas, roots blocking the drainage etc. The Sanitary District asked for a complete rebuild of the sewer. 1/3 of the sewer was in our property, but 2/3 was in Neighbors' properties. It means we have to dig the neighbors' beautiful yards and gardens to do the rebuild. Very complex work. Handy Plumbing Man's Jerry Barajas took on the challenge, worked with the Sanitory District, myself and the neighbors to propose a combination of trenchless (200') and one open trench section (about 15') rebuilding of the sewer pipes to minimize the disturbances and disruptions. They put in a very reasonably priced proposal (considering the complexity of the work), completed the heavy work in about 1 week, and took another 2+ weeks to help restore the neighbor's yard to the original conditions.
We got our final permit as well as the approval from the Sewer District, and the neighbor was impressed with the work (From one neighbor: Everything was taken care of well. In the final walkthrough, Jerry even caught something that his team forgot which I didn't realize they forgot... They run an honest shop!). It is a great piece of professional work, with amazing results and timely communications & follow-through from start to end of the project. The company's work and Jerry's leadership earn our highest recommendation!
(photos attached showed the open trench section and the restoration results after Handy Plumbing Man completed the work, in Neighbor's yard.)
Elena
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May 28, 2026
Ismael repaired my tankless water heater. He arrived on time as scheduled and communicated with me effectively through text messaging. I like that he gave me three options for repair or replacement. I chose repair and he provided details about how long it would take to get the parts and scheduled a follow-up appointment and arrived on time. During the repair process, he took many photos to show me which parts were replaced and repaired. I would definitely recommend Ishmael for your repair or replacement of a tankless water heater.
Christine McMillan
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February 21, 2026
Mr Arturo Lopez was fantastic. He arrived on time with pre-arrival notification and tracking available. Arturo was knowledgeable, neat and efficient. He took the time to show me the repair and explain why it was needed. This was a two step process with technician Denis Orellana first diagnosing the issues and providing a quote. Once I accepted the quote and scheduled the service, Arturo Lopez arrived to make the necessary repairs. 100% trustworthy service by a two really nice guys. Thank you Denis, Arturo, and Handy Plumbing Man!
Annette Vanos
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June 08, 2026
I called Handy Plumbing Man for my tankless water heater maintenance as my regular plumber moved. I thought it would be taken care of on the first appointment since I sent photos of the device. Turns out it was only an estimate appointment. Then when the two service guys came to do the maintenance, they flushed it out and said they were done. They were also supposed to replace a filter which I had to bring to their attention. They had to go back out and get the part. What I thought would be a quick service (based on my previous experience) took up most of my morning. I should have asked for a print out of the original estimate to make sure they completed all of the services that I would be paying for.
Lizette Macias
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May 27, 2026
Jose provided us with excellent service! He was punctual and very professional. He gave us a quote for plumbing services. He explained step by step what needed to happen, made us feel very confident in his work. Would definitely recommend!! Thank you Handy Plumbing Man!!
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1011 American St, San Carlos, CA 94070, USA
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Excellent Work & Service and Follow-through for a very complex sewer rebuilt project! We built an ADU on our property. During the Final Inspection the Town asked us to inspect the sewer line connected to the Sewer/Sanitary District main. We hired Handy Plumbing Man to do a CCTV inspection of our sewer line. The results were a total surprise -- the underground sewer pipe (later revealed to be about 400+ linear feet long before connecting to the main sewer line) was broken in many places, crushed by redwood roots in a few areas, roots blocking the drainage etc. The Sanitary District asked for a complete rebuild of the sewer. 1/3 of the sewer was in our property, but 2/3 was in Neighbors' properties. It means we have to dig the neighbors' beautiful yards and gardens to do the rebuild. Very complex work. Handy Plumbing Man's Jerry Barajas took on the challenge, worked with the Sanitory District, myself and the neighbors to propose a combination of trenchless (200') and one open trench section (about 15') rebuilding of the sewer pipes to minimize the disturbances and disruptions. They put in a very reasonably priced proposal (considering the complexity of the work), completed the heavy work in about 1 week, and took another 2+ weeks to help restore the neighbor's yard to the original conditions. We got our final permit as well as the approval from the Sewer District, and the neighbor was impressed with the work (From one neighbor: Everything was taken care of well. In the final walkthrough, Jerry even caught something that his team forgot which I didn't realize they forgot... They run an honest shop!). It is a great piece of professional work, with amazing results and timely communications & follow-through from start to end of the project. The company's work and Jerry's leadership earn our highest recommendation! (photos attached showed the open trench section and the restoration results after Handy Plumbing Man completed the work, in Neighbor's yard.)
Ismael repaired my tankless water heater. He arrived on time as scheduled and communicated with me effectively through text messaging. I like that he gave me three options for repair or replacement. I chose repair and he provided details about how long it would take to get the parts and scheduled a follow-up appointment and arrived on time. During the repair process, he took many photos to show me which parts were replaced and repaired. I would definitely recommend Ishmael for your repair or replacement of a tankless water heater.
Mr Arturo Lopez was fantastic. He arrived on time with pre-arrival notification and tracking available. Arturo was knowledgeable, neat and efficient. He took the time to show me the repair and explain why it was needed. This was a two step process with technician Denis Orellana first diagnosing the issues and providing a quote. Once I accepted the quote and scheduled the service, Arturo Lopez arrived to make the necessary repairs. 100% trustworthy service by a two really nice guys. Thank you Denis, Arturo, and Handy Plumbing Man!
I called Handy Plumbing Man for my tankless water heater maintenance as my regular plumber moved. I thought it would be taken care of on the first appointment since I sent photos of the device. Turns out it was only an estimate appointment. Then when the two service guys came to do the maintenance, they flushed it out and said they were done. They were also supposed to replace a filter which I had to bring to their attention. They had to go back out and get the part. What I thought would be a quick service (based on my previous experience) took up most of my morning. I should have asked for a print out of the original estimate to make sure they completed all of the services that I would be paying for.
Jose provided us with excellent service! He was punctual and very professional. He gave us a quote for plumbing services. He explained step by step what needed to happen, made us feel very confident in his work. Would definitely recommend!! Thank you Handy Plumbing Man!!