ETA: response to owner below.
Horrible experience. It is impossible to get in touch with any type of management and everyone time you get the excuse that they are in a “meeting”. The work we had done doubled in price and we paid but now our toilet doesn’t seem straight so we asked them to come back and they obviously do not want to take any accountability and want to charge more to fix it since we can’t prove it was them and it could’ve been crooked before they moved it. It’s a simple fix and they have lost our business by digging in their heels over $200 after they charged us $1200 more than our original quote. Do not recommend them at all!
Original quote was $1600 and yall charged $2800 (apologies it was not exactly double?). It was not expanded at our request - it was expanded because yall claimed you could not complete it without doing $1200 more of work and you had already cut open our ceiling. We called 2 weeks later because we do not live at the property and did not inspect it until that time but called as soon as we noticed. You did not come to inspect free of cost, it was supposed to be $69 but you waived it because you would rather do that than call us back. Been waiting days for a call but apparently can get a response to a google review in a few hours. Sorry these details were not specified in my original post but wanted any customers reading the owner’s reply to have the full story!
Lee H
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October 24, 2025
I have used HALO for years for simple maintenance and plumbing repairs for a rental property I owned and they were always reasonably priced. I called them for some basic maintenance at my personal residence and Jose and Josh were professional and knowledgeable. I am waiting for quote for the work. I’ll see if they are still reasonably priced..lol
Bernadette feezor
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October 21, 2025
Jose and Josh did an excellent job. Arrived on time. Very efficient. They even put on some shoe booties to protect my floor. Will definitely use them again!
Victoria Almaraz
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December 08, 2025
The technician showed up in time they were very professional very good at what they do. I told him what the problem was. They suggested that they would do what they said they did and everything turned out well. I recommend this halo plumbing service to anyone that needs plumbing work done Awesome job!!
Hector Jimenez
-
November 28, 2025
Halo always does great and amazing work for a fair price. They are professional, fast and trusted. When I find great service, price and great working experience I am a loyal customer.
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1654 Oak Tree Dr, Houston, TX 77080, USA
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ETA: response to owner below. Horrible experience. It is impossible to get in touch with any type of management and everyone time you get the excuse that they are in a “meeting”. The work we had done doubled in price and we paid but now our toilet doesn’t seem straight so we asked them to come back and they obviously do not want to take any accountability and want to charge more to fix it since we can’t prove it was them and it could’ve been crooked before they moved it. It’s a simple fix and they have lost our business by digging in their heels over $200 after they charged us $1200 more than our original quote. Do not recommend them at all! Original quote was $1600 and yall charged $2800 (apologies it was not exactly double?). It was not expanded at our request - it was expanded because yall claimed you could not complete it without doing $1200 more of work and you had already cut open our ceiling. We called 2 weeks later because we do not live at the property and did not inspect it until that time but called as soon as we noticed. You did not come to inspect free of cost, it was supposed to be $69 but you waived it because you would rather do that than call us back. Been waiting days for a call but apparently can get a response to a google review in a few hours. Sorry these details were not specified in my original post but wanted any customers reading the owner’s reply to have the full story!
I have used HALO for years for simple maintenance and plumbing repairs for a rental property I owned and they were always reasonably priced. I called them for some basic maintenance at my personal residence and Jose and Josh were professional and knowledgeable. I am waiting for quote for the work. I’ll see if they are still reasonably priced..lol
Jose and Josh did an excellent job. Arrived on time. Very efficient. They even put on some shoe booties to protect my floor. Will definitely use them again!
The technician showed up in time they were very professional very good at what they do. I told him what the problem was. They suggested that they would do what they said they did and everything turned out well. I recommend this halo plumbing service to anyone that needs plumbing work done Awesome job!!
Halo always does great and amazing work for a fair price. They are professional, fast and trusted. When I find great service, price and great working experience I am a loyal customer.