Outstanding service from Joe! Joe came highly recommended by family who’ve used him several times—and now I know why! My Airbnb had a water heater emergency and he responded immediately (on a weekend!), diagnosed the issue, and completed a full replacement the same day. Clear communication, efficient work, fair pricing, and he saved us from having to cancel my guests stay. Highly recommend
marcus cook
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February 26, 2026
Great service! On time and very proffesional ... Joe really knows his job and has lots of knowledge in the plumbing field. Thank you Fidelity plumbing for a great experience .
Ginny Rogers
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December 30, 2025
Took three different days to put in one 15 foot gas line. The gas company said if they had done it they would not have run in through the inside of the house. Plus he used the wrong kind of fitting so the gas co. said we can never fill in the hole in the house. He promised an estimate, but never gave one. Then charged nearly $1500 for a job that should have cost MUCH less. This was in December and by December 30th I received a certified letter from them due to non-payment with intent to file a mechanics lien. It arrived just after I paid his bill in full. It then included an $87 charge for paying online (I did not use a credit or debit card) plus a late fee PLUS a charge for certified mail. I will NOT be paying any of these additional fees. He was paid in the same month that he did the work.
K West
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February 02, 2026
Joe is great! He handles the plumbing for my personal residence as well as multiple rental properties. Does good work, is timely, honest and fair-priced. Highly recommend!
Dave Page
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May 21, 2025
Joe came on short notice and replaced my leaky water heater. His prices were very reasonable for installation and labor. His prices beat Home Depot and he delivered a superior product. Will definitely call Fidelity Plumbing for any additional work i need. This is a small family owned business that deserves our support.
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23316 Old Hwy 30, Caldwell, ID 83605, USA
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Outstanding service from Joe! Joe came highly recommended by family who’ve used him several times—and now I know why! My Airbnb had a water heater emergency and he responded immediately (on a weekend!), diagnosed the issue, and completed a full replacement the same day. Clear communication, efficient work, fair pricing, and he saved us from having to cancel my guests stay. Highly recommend
Great service! On time and very proffesional ... Joe really knows his job and has lots of knowledge in the plumbing field. Thank you Fidelity plumbing for a great experience .
Took three different days to put in one 15 foot gas line. The gas company said if they had done it they would not have run in through the inside of the house. Plus he used the wrong kind of fitting so the gas co. said we can never fill in the hole in the house. He promised an estimate, but never gave one. Then charged nearly $1500 for a job that should have cost MUCH less. This was in December and by December 30th I received a certified letter from them due to non-payment with intent to file a mechanics lien. It arrived just after I paid his bill in full. It then included an $87 charge for paying online (I did not use a credit or debit card) plus a late fee PLUS a charge for certified mail. I will NOT be paying any of these additional fees. He was paid in the same month that he did the work.
Joe is great! He handles the plumbing for my personal residence as well as multiple rental properties. Does good work, is timely, honest and fair-priced. Highly recommend!
Joe came on short notice and replaced my leaky water heater. His prices were very reasonable for installation and labor. His prices beat Home Depot and he delivered a superior product. Will definitely call Fidelity Plumbing for any additional work i need. This is a small family owned business that deserves our support.