I had a clogged toilet. I called early in the morning and was told they would be here within 2 hours. I waited 3 1/2 before calling back and was told they had an emergency. Ok I'm understanding. I waited another 2 hours and called back. He said "oh you still want us to come? We're on our way. They never showed and stopped answering my calls. I wasted an entire day (with no working toilet). I don't know how they stay in business! Never again!
Toni Ann Laudicina
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January 21, 2020
So disappointing! I have used them in the past and they were reliable. I called them early this afternoon with an emergency and they kept telling me they were coming up until 9:30 tonight and they never showed up. Then they said they were sorry they had an emergency. That is unacceptable. They should have told me that early so I could try them get someone else. Very upsetting. If I could give a zero I would.
Frank GonzJr
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December 20, 2020
Called them Friday night because my sewer was backing up into the shower and charged me $250 ( even though ad says $99.00). Sunday early morning the sewer backs up again. Called them back and they wanted to charge me $400-$500 extra to snake the line again . Had to call another company that charged me $150 and gave me warranty on work. I don’t like being taken advantage of. I would never use them again!
Con Shvili
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May 25, 2020
Not only did I get overcharged for a stupid U true pipe($140) they left it with gaps so it's leaking. WILL Never Ever EVER use these people AGAIN they are a ripe off.
Krenare Duka
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September 13, 2021
Awful service. Called the company at 4pm, they told me they will make their way to my house. 10pm came around and no one showed up. I called multiple times between that time frame and each time they told “we’re on the road”. Just awful.
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268 New Dorp Ln, Staten Island, NY 10306, USA
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I had a clogged toilet. I called early in the morning and was told they would be here within 2 hours. I waited 3 1/2 before calling back and was told they had an emergency. Ok I'm understanding. I waited another 2 hours and called back. He said "oh you still want us to come? We're on our way. They never showed and stopped answering my calls. I wasted an entire day (with no working toilet). I don't know how they stay in business! Never again!
So disappointing! I have used them in the past and they were reliable. I called them early this afternoon with an emergency and they kept telling me they were coming up until 9:30 tonight and they never showed up. Then they said they were sorry they had an emergency. That is unacceptable. They should have told me that early so I could try them get someone else. Very upsetting. If I could give a zero I would.
Called them Friday night because my sewer was backing up into the shower and charged me $250 ( even though ad says $99.00). Sunday early morning the sewer backs up again. Called them back and they wanted to charge me $400-$500 extra to snake the line again . Had to call another company that charged me $150 and gave me warranty on work. I don’t like being taken advantage of. I would never use them again!
Not only did I get overcharged for a stupid U true pipe($140) they left it with gaps so it's leaking. WILL Never Ever EVER use these people AGAIN they are a ripe off.
Awful service. Called the company at 4pm, they told me they will make their way to my house. 10pm came around and no one showed up. I called multiple times between that time frame and each time they told “we’re on the road”. Just awful.