Logan did a terrific job! I had a new toilet, 2 faucets, and a pedestal sink installed, along with replacing all my drain lines. It was a lot of work! He completed everything quickly and efficiently, and it was obvious he has a wealth of knowledge and experience. He took time to answer all my questions and was super respectful of my home (including a spotless cleanup when he was done). I will definitely be calling Logan for any future plumbing needs!!
Robbin Scully
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February 11, 2026
We had pipes burst due to the cold weather, and Roger and Empire State Plumbing were excellent! All the local companies to me were not available. Empire came quickly and the job was completed and our home is working as it should! Roger was awesome and very kind to us. Empire State Plumbing is who will use going forward. A first rate company. The young lady on the phone(pardon me for forgetting your name) was very kind and helpful too!
Elizabeth Hansen
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January 30, 2026
Very professional and came to my rescue! My boiler stopped working on Saturday, just in time for the biggest snowstorm and coolest temperatures of the winter so far. I called for an appointment on Wednesday and they were able to send someone out the very next day. My boiler is pretty old but Roger was very knowledgeable and knew how to fix it. He never tried to push me to buy a new one, as other plumbers have done in the past. I will definitely be calling Empire Plumbing for my future plumbing/heating needs.
Andy R.
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January 26, 2026
Not a great overall experience. Had a leaking toilet valve. Very friendly guy showed up, looked around, and fixed the valve in 5 minutes. $500. After he left, toilet wasn’t filling. Super frustrated, I called back and they sent out another couple guys the next day. They gave me all sorts of estimates for varying services. The cheapest (after offering to completely replace a perfectly fine 8-year-old toilet that we hardly ever use, for $1,354) was to replace the fill valve. The fill valve issue: Sediment in the filter. I cleaned it out in two minutes and the toilet is running fine. They wanted $538.35 to replace the valve with a new one…that costs $10.
Darcy _ C M
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May 10, 2026
Huge shoutout to Empire State Plumbing! Our hot water tank decided to tap out and started draining into our basement. We called, and they had someone out that same afternoon. Logan was professional, friendly, and made the whole process stress-free. We’re now the proud owners of a tankless system and couldn’t be happier with the service. Fast, reliable, and genuinely great to work with — highly recommend!
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3725 US-20, Nassau, NY 12123, USA
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Logan did a terrific job! I had a new toilet, 2 faucets, and a pedestal sink installed, along with replacing all my drain lines. It was a lot of work! He completed everything quickly and efficiently, and it was obvious he has a wealth of knowledge and experience. He took time to answer all my questions and was super respectful of my home (including a spotless cleanup when he was done). I will definitely be calling Logan for any future plumbing needs!!
We had pipes burst due to the cold weather, and Roger and Empire State Plumbing were excellent! All the local companies to me were not available. Empire came quickly and the job was completed and our home is working as it should! Roger was awesome and very kind to us. Empire State Plumbing is who will use going forward. A first rate company. The young lady on the phone(pardon me for forgetting your name) was very kind and helpful too!
Very professional and came to my rescue! My boiler stopped working on Saturday, just in time for the biggest snowstorm and coolest temperatures of the winter so far. I called for an appointment on Wednesday and they were able to send someone out the very next day. My boiler is pretty old but Roger was very knowledgeable and knew how to fix it. He never tried to push me to buy a new one, as other plumbers have done in the past. I will definitely be calling Empire Plumbing for my future plumbing/heating needs.
Not a great overall experience. Had a leaking toilet valve. Very friendly guy showed up, looked around, and fixed the valve in 5 minutes. $500. After he left, toilet wasn’t filling. Super frustrated, I called back and they sent out another couple guys the next day. They gave me all sorts of estimates for varying services. The cheapest (after offering to completely replace a perfectly fine 8-year-old toilet that we hardly ever use, for $1,354) was to replace the fill valve. The fill valve issue: Sediment in the filter. I cleaned it out in two minutes and the toilet is running fine. They wanted $538.35 to replace the valve with a new one…that costs $10.
Huge shoutout to Empire State Plumbing! Our hot water tank decided to tap out and started draining into our basement. We called, and they had someone out that same afternoon. Logan was professional, friendly, and made the whole process stress-free. We’re now the proud owners of a tankless system and couldn’t be happier with the service. Fast, reliable, and genuinely great to work with — highly recommend!