Tristen Snyder was professional, respectful and very good at his job. Issues resolved quickly. Great attitude and extremely pleasant. Fair price. Highly recommended!
Keegan Swieter
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February 08, 2026
The service we received was excellent, with all that was happening in our home at the time the fact we were able to get an appointment within a weeks time. We highly recommend our technician Dylon Stone!! He was very professional and up front and honest about everything. The issue was had that is the reason for the 4 stars is when you initially called I was told there was a $90 service fee that would be rolled into the repair if anything needed to be done. We were then roughly quoted around $225 in case a drain cleaning would be necessary. Fast forward to after the repair, the tech presented us a bill for $325 and then told us the $90 charge would get negated since we “agreed to a repair”. So for service and professionalism I would highly recommend, but from the financial stand point I feel like we were slightly misled.
Maricela Torres
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December 05, 2025
Dani exceeded all expectations! From the moment he arrived, he was professional, friendly, and incredibly knowledgeable. He walked me through the entire process, answered every question with patience, and made sure I felt confident about the work being done. His attention to detail and genuine commitment to helping customers is truly impressive.
If you’re looking for a technician who delivers quality work and top-tier customer service, Dani is the one to ask for, he needs a raise for sure. Highly recommended!
Summer Mitchell
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March 27, 2026
I recently used Duck Duck Rooter for my kitchen and shower drains, which were both moving very slow. I got an appointment in just a day….Tristen came to my house and in less than 1/2 hour both drains were working perfectly. Tristen was friendly and professional, a real asset to the company. I highly recommend this company….very professional and much less expensive than other companies I’ve used. They also called the next day to make sure all was working properly.
Ashley Manning
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February 02, 2026
Ryan and Onner did an amazing job! We got our septic tank pumped out and both were professional and kind. We were able to get a same day appointment. My son is autistic and both were very kind and patient to speak to him while they were working. Will definitely be using duck duck rooter for our septic/plumbing needs in the future.
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4567 Blanding Blvd, Jacksonville, FL 32210, USA
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Tristen Snyder was professional, respectful and very good at his job. Issues resolved quickly. Great attitude and extremely pleasant. Fair price. Highly recommended!
The service we received was excellent, with all that was happening in our home at the time the fact we were able to get an appointment within a weeks time. We highly recommend our technician Dylon Stone!! He was very professional and up front and honest about everything. The issue was had that is the reason for the 4 stars is when you initially called I was told there was a $90 service fee that would be rolled into the repair if anything needed to be done. We were then roughly quoted around $225 in case a drain cleaning would be necessary. Fast forward to after the repair, the tech presented us a bill for $325 and then told us the $90 charge would get negated since we “agreed to a repair”. So for service and professionalism I would highly recommend, but from the financial stand point I feel like we were slightly misled.
Dani exceeded all expectations! From the moment he arrived, he was professional, friendly, and incredibly knowledgeable. He walked me through the entire process, answered every question with patience, and made sure I felt confident about the work being done. His attention to detail and genuine commitment to helping customers is truly impressive. If you’re looking for a technician who delivers quality work and top-tier customer service, Dani is the one to ask for, he needs a raise for sure. Highly recommended!
I recently used Duck Duck Rooter for my kitchen and shower drains, which were both moving very slow. I got an appointment in just a day….Tristen came to my house and in less than 1/2 hour both drains were working perfectly. Tristen was friendly and professional, a real asset to the company. I highly recommend this company….very professional and much less expensive than other companies I’ve used. They also called the next day to make sure all was working properly.
Ryan and Onner did an amazing job! We got our septic tank pumped out and both were professional and kind. We were able to get a same day appointment. My son is autistic and both were very kind and patient to speak to him while they were working. Will definitely be using duck duck rooter for our septic/plumbing needs in the future.