Dillon was amazing and came out quickly. Was quoted over $1000 from Roto Rooter for a problem that wasn’t even there. It took Dillon all of 5 seconds to tell us what the actual problem was and he fixed it promptly. As first time home buyers, he could have easily taken advantage of us and charged us an arm and a leg just to make a quick dollar, but he was honest and trustworthy. Could not recommend this company more. Don’t waste your time calling anyone else!
CJ Deas
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February 19, 2026
From my first phone call to Drain Masters they (Charity) were attentive, responsive and clear in terms of options and costs. They got us on the schedule quickly as well. Great communication during the entire process. The techs, Devin and Eric, clearly knew what they were doing, easy to talk with, explained things clearly and got the job done quickly and efficiently. I highly recommend this company. (Just for context, this was a commercial call to a relatively old church building, so a little more complicated, I'm guessing, than a residential call.)
We did need a follow up visit, and I'm happy to say that it was taken care of efficiently and professionally, just as the first was. I'm very happy with DrainMaster.
Lauren Olverson
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May 01, 2026
Dillon and Devin did an amazing job fixing our plumbing issue. They were punctual, professional, and very thorough. We would definitely recommend them and use them in the future.
Sherri Lengacher
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February 19, 2026
John was fantastic! He was kind, intentional, and took the time to thoroughly assess the issue before getting to work. He went above and beyond to make sure our drain was fully unclogged and running properly. We truly appreciated his professionalism and attention to detail. Highly recommend!
Nataliya
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January 07, 2026
Great customer service. John was very knowledgeable at what he does. I was so glad to have found Drain Masters. They were able to schedule me in quickly ( next day) compared to the other company (a 24 hr emergency service plumbing company ) which was scheduled a week out. ??
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4696 Trabue Rd, Columbus, OH 43228, USA
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Dillon was amazing and came out quickly. Was quoted over $1000 from Roto Rooter for a problem that wasn’t even there. It took Dillon all of 5 seconds to tell us what the actual problem was and he fixed it promptly. As first time home buyers, he could have easily taken advantage of us and charged us an arm and a leg just to make a quick dollar, but he was honest and trustworthy. Could not recommend this company more. Don’t waste your time calling anyone else!
From my first phone call to Drain Masters they (Charity) were attentive, responsive and clear in terms of options and costs. They got us on the schedule quickly as well. Great communication during the entire process. The techs, Devin and Eric, clearly knew what they were doing, easy to talk with, explained things clearly and got the job done quickly and efficiently. I highly recommend this company. (Just for context, this was a commercial call to a relatively old church building, so a little more complicated, I'm guessing, than a residential call.) We did need a follow up visit, and I'm happy to say that it was taken care of efficiently and professionally, just as the first was. I'm very happy with DrainMaster.
Dillon and Devin did an amazing job fixing our plumbing issue. They were punctual, professional, and very thorough. We would definitely recommend them and use them in the future.
John was fantastic! He was kind, intentional, and took the time to thoroughly assess the issue before getting to work. He went above and beyond to make sure our drain was fully unclogged and running properly. We truly appreciated his professionalism and attention to detail. Highly recommend!
Great customer service. John was very knowledgeable at what he does. I was so glad to have found Drain Masters. They were able to schedule me in quickly ( next day) compared to the other company (a 24 hr emergency service plumbing company ) which was scheduled a week out. ??