I had an excellent experience with this company. They installed a new water heater, completed two boiler inspections, and also diagnosed and fixed a heating issue—and every part of the process was smooth and professional. The team was reliable, knowledgeable, and very easy to work with. Communication was clear and consistent from start to finish, and I really appreciated their streamlined system for cost estimates, invoicing, and payments—it made everything simple and stress-free. They’re outgoing, respectful, and clearly take pride in their work. I would absolutely recommend them to others. They have become my go to plumbers.
Megan Slattery
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February 14, 2026
Don't know what I would have done without them. Just bought my first home and a bad inspection has left me with a basement that leaks whenever I used water. James handled most of the repair and was so kind to take the time to explain both how the system worked, and what was happening with mine in particular, while also just being so friendly and upbeat! Robert was incredible thoughtful in understanding my new homeownership has me with limited funds and recommended a path that got the problem resolved and gave me breathing room for a larger update later. I ran my first shower in my new home today with a dry basement, and I couldn't be more grateful. This is a communicative, down to earth, and truly professional team I can't recommend enough
Heather Strycharz
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January 12, 2026
Rob was wonderful to work with! We had him check our water heater, and repair a leaky old tub faucet for us. Service was professional and personable. Our faucet was repaired quickly and efficiently. I will definitely be calling Drain Wizard when our water pump heater will need to be replaced. He also gave us a lot of great advice and showed how knowledgable he is about the setups in these old houses on our side of town.
Joan
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May 04, 2026
Outstanding service from Rob and James!! Repaired or replaced all shower fixtures including tub drain pipe and "frozen" drain stopper. Work was completed quickly and professionally. They are a pleasure to work with - including wonderful senses of humor. They made my day!
Alvaro and Savannah Maria
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November 26, 2025
So happy we found the Drain Wizards!! No run around, no games, no astronomical pricing - just pure professionalism and hard work on a big job they just did for us. They replaced cracked sewer line and addressed drainage issues in our 127 year old home. There is more work to do which they’re going to assist with but this major project being done gave us so much peace of mind knowing it is taken care.
Our Address
11 Crestway, Hamden, CT 06514, USA
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I had an excellent experience with this company. They installed a new water heater, completed two boiler inspections, and also diagnosed and fixed a heating issue—and every part of the process was smooth and professional. The team was reliable, knowledgeable, and very easy to work with. Communication was clear and consistent from start to finish, and I really appreciated their streamlined system for cost estimates, invoicing, and payments—it made everything simple and stress-free. They’re outgoing, respectful, and clearly take pride in their work. I would absolutely recommend them to others. They have become my go to plumbers.
Don't know what I would have done without them. Just bought my first home and a bad inspection has left me with a basement that leaks whenever I used water. James handled most of the repair and was so kind to take the time to explain both how the system worked, and what was happening with mine in particular, while also just being so friendly and upbeat! Robert was incredible thoughtful in understanding my new homeownership has me with limited funds and recommended a path that got the problem resolved and gave me breathing room for a larger update later. I ran my first shower in my new home today with a dry basement, and I couldn't be more grateful. This is a communicative, down to earth, and truly professional team I can't recommend enough
Rob was wonderful to work with! We had him check our water heater, and repair a leaky old tub faucet for us. Service was professional and personable. Our faucet was repaired quickly and efficiently. I will definitely be calling Drain Wizard when our water pump heater will need to be replaced. He also gave us a lot of great advice and showed how knowledgable he is about the setups in these old houses on our side of town.
Outstanding service from Rob and James!! Repaired or replaced all shower fixtures including tub drain pipe and "frozen" drain stopper. Work was completed quickly and professionally. They are a pleasure to work with - including wonderful senses of humor. They made my day!
So happy we found the Drain Wizards!! No run around, no games, no astronomical pricing - just pure professionalism and hard work on a big job they just did for us. They replaced cracked sewer line and addressed drainage issues in our 127 year old home. There is more work to do which they’re going to assist with but this major project being done gave us so much peace of mind knowing it is taken care.