Huge shoutout to Tyler at Drain Masters! He came out and completely took care of our plumbing issues with professionalism, skill, and a great attitude from start to finish.
He repaired our outside spigot flawlessly and also fixed a frustrating leaky kitchen sink that had been giving us problems. Tyler was extremely knowledgeable, worked efficiently, and made sure everything was done the right way — no shortcuts. He even took the time to explain what was going on and cleaned up afterward, which says a lot these days.
You can tell he genuinely cares about his work and his customers. Reliable, respectful, hardworking, and honest. The quality of work was top-notch and everything is working perfectly now.
If you need plumbing work done, I highly recommend asking for Tyler at Drain Masters. Outstanding service all around! ⭐⭐⭐⭐⭐
Quynten McGee-Bey
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February 09, 2026
Trevor was great to work with. He came out to check our hot water heater and took his time explaining what he was seeing, showed us photos, and made thoughtful recommendations without any pressure. He also gave helpful advice on flushing the system to keep it running well. While he was here, we asked if he could take a look at an old faucet that ended up being a real pain to remove, but he stuck with it and handled everything professionally. Super respectful, knowledgeable, and easy to talk to. You can tell he cares about doing the job right, and his company should be proud to have him. 🫡 BTW Drain Masters came out when no one had openings today! thanks!! because I leave to go out of town tomorrow 😅 I will be calling Drain Masters Plumbing for future projects
Summer Fisher
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February 02, 2026
I had a serious emergency during a snow storm. The service they provided was amazing!
I called at 630am, spoke with the owner, he was kind and patient with a mom freaking out on the other end of the phone. The tank was replaced at 12 noon the same day!
Ryan and his team were absolutely amazing. They were super sweet to my son and dog. Explained everything in detail as they were doing it and gave clear directions on what to do when they were gone!
Thank you guys so much! I would give you 100 stars if I could!
Christina Himes
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October 27, 2025
Trevor was wonderful and very knowledgeable about what he was doing. He installed our new faucet in no time. Extremely friendly and would recommend.
Jenny DIllard
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March 20, 2026
Ryan from DrainMasters was extremely professional and courteous. He installed our new sink, toilet and fixed my washer! He quickly and did a great job. Very friendly and respectful throughout the whole process. Highly recommend his services!
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1804 Pittsburg Landing, Virginia Beach, VA 23464, USA
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Huge shoutout to Tyler at Drain Masters! He came out and completely took care of our plumbing issues with professionalism, skill, and a great attitude from start to finish. He repaired our outside spigot flawlessly and also fixed a frustrating leaky kitchen sink that had been giving us problems. Tyler was extremely knowledgeable, worked efficiently, and made sure everything was done the right way — no shortcuts. He even took the time to explain what was going on and cleaned up afterward, which says a lot these days. You can tell he genuinely cares about his work and his customers. Reliable, respectful, hardworking, and honest. The quality of work was top-notch and everything is working perfectly now. If you need plumbing work done, I highly recommend asking for Tyler at Drain Masters. Outstanding service all around! ⭐⭐⭐⭐⭐
Trevor was great to work with. He came out to check our hot water heater and took his time explaining what he was seeing, showed us photos, and made thoughtful recommendations without any pressure. He also gave helpful advice on flushing the system to keep it running well. While he was here, we asked if he could take a look at an old faucet that ended up being a real pain to remove, but he stuck with it and handled everything professionally. Super respectful, knowledgeable, and easy to talk to. You can tell he cares about doing the job right, and his company should be proud to have him. 🫡 BTW Drain Masters came out when no one had openings today! thanks!! because I leave to go out of town tomorrow 😅 I will be calling Drain Masters Plumbing for future projects
I had a serious emergency during a snow storm. The service they provided was amazing! I called at 630am, spoke with the owner, he was kind and patient with a mom freaking out on the other end of the phone. The tank was replaced at 12 noon the same day! Ryan and his team were absolutely amazing. They were super sweet to my son and dog. Explained everything in detail as they were doing it and gave clear directions on what to do when they were gone! Thank you guys so much! I would give you 100 stars if I could!
Trevor was wonderful and very knowledgeable about what he was doing. He installed our new faucet in no time. Extremely friendly and would recommend.
Ryan from DrainMasters was extremely professional and courteous. He installed our new sink, toilet and fixed my washer! He quickly and did a great job. Very friendly and respectful throughout the whole process. Highly recommend his services!