Oliver came out, same day. Took the time after hours to go to the store to get parts and came back to my house and fixed a water heater leak, super fast! Great service. Will use DR HOUSE again!
Ramiro Valdez
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April 08, 2025
Shoutout to Oliver and Adrian – Awesome Experience!
When my old water heater stopped working, I was kind of in a panic. But Oliver came through big time—he showed up quickly and got a temporary water heater installed so I wasn’t stuck without hot water. That gave me the time I needed to reach out to the company and sort out the warranty without feeling rushed. Super helpful and honestly such a relief in the moment.
A few days later, Adrian came out to install the new tankless water heater, and he was just as great. He handled everything smoothly, explained how the new system works in a way that made total sense, and made sure everything was cleaned up perfectly before he left. The install looks super clean and professional, and the new system has been working like a dream—hot water instantly and no more running out.
Both Oliver and Adrian were super friendly, professional, and easy to work with. Big thanks to both of them—really happy with the whole experience!
Naomi Capili
-
November 19, 2025
- Great availability of a real person on the phone.
- Started with the least invasive measures.
- Communicated each step with cost, what they were looking for, and what their findings meant.
- Resolved my issue and left the space quite clean for the type of work that had to be done.
- Gave recommendations if this every couple years issue comes back.
Marites Dancel
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November 19, 2025
Oliver, Paola, Angel, and everyone from Dr House who worked to repair the water damage in my house are amazing and professional. Dealing with the water damage was very stressful, but Paola and Oliver helped me throughout the process. You can tell that they want the customers’ best interest and this is why I recommend this company. Thank you Dr House for your help!
Heidi Hale
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September 27, 2025
Paola has excellent customer service, professionalism and is very articulate when explaining the process. She responded quickly and worked to solve my issue quickly. Angel got here promptly and did an excellent job and took the time to explain everything and was very professional, and polite even though it was 10:00 pm and I'm sure he was tired from working all day.
Our Address
2130 Desert Bluffs Ct, Chula Vista, CA 91915, USA
Claim Listing: Dr. HOUSE INC, PLUMBING | DRAINS | WATER DAMAGE
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Oliver came out, same day. Took the time after hours to go to the store to get parts and came back to my house and fixed a water heater leak, super fast! Great service. Will use DR HOUSE again!
Shoutout to Oliver and Adrian – Awesome Experience! When my old water heater stopped working, I was kind of in a panic. But Oliver came through big time—he showed up quickly and got a temporary water heater installed so I wasn’t stuck without hot water. That gave me the time I needed to reach out to the company and sort out the warranty without feeling rushed. Super helpful and honestly such a relief in the moment. A few days later, Adrian came out to install the new tankless water heater, and he was just as great. He handled everything smoothly, explained how the new system works in a way that made total sense, and made sure everything was cleaned up perfectly before he left. The install looks super clean and professional, and the new system has been working like a dream—hot water instantly and no more running out. Both Oliver and Adrian were super friendly, professional, and easy to work with. Big thanks to both of them—really happy with the whole experience!
- Great availability of a real person on the phone. - Started with the least invasive measures. - Communicated each step with cost, what they were looking for, and what their findings meant. - Resolved my issue and left the space quite clean for the type of work that had to be done. - Gave recommendations if this every couple years issue comes back.
Oliver, Paola, Angel, and everyone from Dr House who worked to repair the water damage in my house are amazing and professional. Dealing with the water damage was very stressful, but Paola and Oliver helped me throughout the process. You can tell that they want the customers’ best interest and this is why I recommend this company. Thank you Dr House for your help!
Paola has excellent customer service, professionalism and is very articulate when explaining the process. She responded quickly and worked to solve my issue quickly. Angel got here promptly and did an excellent job and took the time to explain everything and was very professional, and polite even though it was 10:00 pm and I'm sure he was tired from working all day.