Holden evaluated our plumbing issue quickly and made recommendations to resolve it once we receive needed parts. Richard has also done plumbing and gas work for us. Both technicians are top-notch. This company serves our home plumbing needs very well.
Michael Phillips
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October 31, 2025
Just wanted to let you know I had a memorable encounter with one of your drivers today. Apparently, my refusal to turn right on red was simply too much for him to bear — because next thing I know, he’s honking like he’s auditioning for a marching band and then giving me the ol’ one-finger salute as we cruised down the next block together.
Now, I totally get it — we all have our moments behind the wheel. Maybe he just needed a snack or a coffee refill. But since your company name was proudly displayed on the truck, I figured I’d share the experience in the spirit of good-natured feedback (and traffic therapy).
No hard feelings — just thought you might want to give him a gentle reminder that your brand looks a lot better with all five fingers in the air.
Marla Goins
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August 25, 2025
From my call Doc Thompson Plumbing was amazing. They have really reasonable rates compared to other vendors I have used in the past. Also Jacob was more knowledgeable. He provided excellent service. I love the service in that I had complete updates on my appointment and confirmations and timing of the service provider arriving. And very honestl. The best experience!
Chuck Martin
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March 26, 2025
Start to finish excellent experience! Looked on there website saw pictures of jobs and knew this company should be able to help me. Called and Olivia answered, listened to my issues and scheduled us for Friday. Olivia called Wednesday and asked if we would like to move up to Wednesday, they had a cancellation. Fantastic! Jacob came out on time. Listening to our issues. Found our problem, leaking seals around our grinder pump, Emitting sewer gas into our house. Fix our problem and charged us the trip charge only. It just needed resealed with some silicone. $49 and we were all taken care of thank you Jacob for your experience and knowledge also helped me find our outside Spicket valves. It really is wonderful doing business with good people. We highly recommend.
James Dinsmoor
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June 20, 2025
Hands down the est Customer Service I have seen, Brent and Jacob were very kind courteous, professional. Went out of the way to accommodate the issues we were having! Doc Thompson has a forever customer! Thank you Brent and Jacob! Oh and the apprentice, sorry I didn't remember his name...lol
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735 Cross Pointe Rd Suite E, Columbus, OH 43230, USA
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Holden evaluated our plumbing issue quickly and made recommendations to resolve it once we receive needed parts. Richard has also done plumbing and gas work for us. Both technicians are top-notch. This company serves our home plumbing needs very well.
Just wanted to let you know I had a memorable encounter with one of your drivers today. Apparently, my refusal to turn right on red was simply too much for him to bear — because next thing I know, he’s honking like he’s auditioning for a marching band and then giving me the ol’ one-finger salute as we cruised down the next block together. Now, I totally get it — we all have our moments behind the wheel. Maybe he just needed a snack or a coffee refill. But since your company name was proudly displayed on the truck, I figured I’d share the experience in the spirit of good-natured feedback (and traffic therapy). No hard feelings — just thought you might want to give him a gentle reminder that your brand looks a lot better with all five fingers in the air.
From my call Doc Thompson Plumbing was amazing. They have really reasonable rates compared to other vendors I have used in the past. Also Jacob was more knowledgeable. He provided excellent service. I love the service in that I had complete updates on my appointment and confirmations and timing of the service provider arriving. And very honestl. The best experience!
Start to finish excellent experience! Looked on there website saw pictures of jobs and knew this company should be able to help me. Called and Olivia answered, listened to my issues and scheduled us for Friday. Olivia called Wednesday and asked if we would like to move up to Wednesday, they had a cancellation. Fantastic! Jacob came out on time. Listening to our issues. Found our problem, leaking seals around our grinder pump, Emitting sewer gas into our house. Fix our problem and charged us the trip charge only. It just needed resealed with some silicone. $49 and we were all taken care of thank you Jacob for your experience and knowledge also helped me find our outside Spicket valves. It really is wonderful doing business with good people. We highly recommend.
Hands down the est Customer Service I have seen, Brent and Jacob were very kind courteous, professional. Went out of the way to accommodate the issues we were having! Doc Thompson has a forever customer! Thank you Brent and Jacob! Oh and the apprentice, sorry I didn't remember his name...lol