A perfect experience. Called and they knew exactly what I was talking about and offered very prompt service at a reasonable price. The job was completed in under an hour. Very pleased!
Samantha Lee Russo
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May 08, 2026
My grandparents recently had work done at their house. The two men who came by were so kind and professional!! Especially Jeremiah, who was very sweet.
ted link
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July 08, 2025
had an issue with my sewer grinder ejection pump, these people did not do what was asked. they wanted to repair issues I didn't call them for. They took the pump that was broken and the lid to my pit and told me they could not proceed. They want to charge me an extra $6000 to replace a super pit and left it open. If I had small children they literally could have fallen into the open sewer pit and drowned. They are careless crooks. I can recommend perrone plumbing. They a very perfonsional and complete the task you hire them for.
Bailey Forrett
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August 13, 2025
I’ve had Cross Brothers Plumbing out to my house multiple times in the past year and have had wonderful experiences every time - specifically thanks to Jeremiah. He is very professional, prompt, genuine and personable. Appreciate you guys and will continue to use Cross Brothers in the future!
William Burns
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June 19, 2025
It isn't often that I review a business that I never officially hired, but this one stands out. I gave a call to Cross Bros because we had water backing up in our basement - the main outlet drain was clogged.
I spoke with Joyce who was very nice, and she told me that while they could definitely get me on their schedule, the county might be able to flush the drain line from outside of the home for free. She said that she would hate for us to pay for something that could be done for no cost.
Joyce gave me the number of the county to call, and they sent someone out the same day and took care of it.
I was very impressed with the honesty and customer service of Joyce and Cross Bros, and we will certainly call them for our next plumbing issue.
Our Address
4775 North St, Jamesville, NY 13078, USA
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A perfect experience. Called and they knew exactly what I was talking about and offered very prompt service at a reasonable price. The job was completed in under an hour. Very pleased!
My grandparents recently had work done at their house. The two men who came by were so kind and professional!! Especially Jeremiah, who was very sweet.
had an issue with my sewer grinder ejection pump, these people did not do what was asked. they wanted to repair issues I didn't call them for. They took the pump that was broken and the lid to my pit and told me they could not proceed. They want to charge me an extra $6000 to replace a super pit and left it open. If I had small children they literally could have fallen into the open sewer pit and drowned. They are careless crooks. I can recommend perrone plumbing. They a very perfonsional and complete the task you hire them for.
I’ve had Cross Brothers Plumbing out to my house multiple times in the past year and have had wonderful experiences every time - specifically thanks to Jeremiah. He is very professional, prompt, genuine and personable. Appreciate you guys and will continue to use Cross Brothers in the future!
It isn't often that I review a business that I never officially hired, but this one stands out. I gave a call to Cross Bros because we had water backing up in our basement - the main outlet drain was clogged. I spoke with Joyce who was very nice, and she told me that while they could definitely get me on their schedule, the county might be able to flush the drain line from outside of the home for free. She said that she would hate for us to pay for something that could be done for no cost. Joyce gave me the number of the county to call, and they sent someone out the same day and took care of it. I was very impressed with the honesty and customer service of Joyce and Cross Bros, and we will certainly call them for our next plumbing issue.