I had a last-minute plumbing emergency at my residence, and Nathan from CityWide Plumbing came out to help. We were very pleased with his work. He was professional, knowledgeable, and took the time to explain everything clearly. He made sure we understood exactly what was causing the toilet clog and leak, and kept us informed throughout the process. Nathan also made sure I received my invoice before he left. His customer service was excellent, and I truly appreciated his patience and attention to detail. I would highly recommend Nathan and CityWide Plumbing to anyone in need of plumbing services.
Cory Salas
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February 07, 2026
This was our first experience with Citywide and I must say they exceeded all expectations even after exploring their impeccable reviews. From first entering our home to the time he left, Gary was as polished as they come. He was extremely knowledgeable, informative, patient, and congenial. His precise attention to detail, and his ability to assess the problem that plagued our stack line causing our kitchen sink to back up significantly, clearly demonstrated his extensive experience and genuine passion for his field. Fixing the problem in and of itself is enough to make any customer content but then combining that with superb customer service is remarkable. Gary took the time to discuss any questions we had with proper care and maintenence and this is what made Gary truly stand out among any such service we used previously. We are now loyal members to this company and I can't thank Citywide enough for establishing such an honest, trustworthy and exceptional brand. Highly recommended!
madhu Gurl
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May 09, 2026
After 2 people trying and giving up, Luis and his mate completed the job. My shower was clogged. Handyman tried to snake, my other plumber tried to machine snake, nothing worked. But Luis is smart and experienced. He did a little trick of pouring shampoo and the snake went right through the clog and removed it. I also think it’s a reasonable price, but don’t ask them do extra job because that’s extra charge. Download their app, they have some coupons you can use.
Rodney and Roberta Kapuy
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March 09, 2026
Good service! Quick response! Steven was very nice and worked hard to do the job. The only thing that I thought was the cost of $550.00 I had to pay to connect the piping to the garage line though the dry wall to the water line in the garage. They said the insurance didn’t cover that. But for only doing that! $550.00 which to me was high. It took probably less then 1/2 hour to connect that section. That was the only thing why my score was a 4 star only. Other than that it would have been a 5 star. I know everyone wants to make money but be realistic on the price. Thank you!
Donna Riddick
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February 10, 2026
Very appreciative of Citywide Plumbing for fitting me into their busy schedule today, due to the many bursted pipes from this freezing weather. The plumber, Thomas Gardner, was very professional, respectful of property, and did the job in a timely manner. Very pleased with the service.
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I had a last-minute plumbing emergency at my residence, and Nathan from CityWide Plumbing came out to help. We were very pleased with his work. He was professional, knowledgeable, and took the time to explain everything clearly. He made sure we understood exactly what was causing the toilet clog and leak, and kept us informed throughout the process. Nathan also made sure I received my invoice before he left. His customer service was excellent, and I truly appreciated his patience and attention to detail. I would highly recommend Nathan and CityWide Plumbing to anyone in need of plumbing services.
This was our first experience with Citywide and I must say they exceeded all expectations even after exploring their impeccable reviews. From first entering our home to the time he left, Gary was as polished as they come. He was extremely knowledgeable, informative, patient, and congenial. His precise attention to detail, and his ability to assess the problem that plagued our stack line causing our kitchen sink to back up significantly, clearly demonstrated his extensive experience and genuine passion for his field. Fixing the problem in and of itself is enough to make any customer content but then combining that with superb customer service is remarkable. Gary took the time to discuss any questions we had with proper care and maintenence and this is what made Gary truly stand out among any such service we used previously. We are now loyal members to this company and I can't thank Citywide enough for establishing such an honest, trustworthy and exceptional brand. Highly recommended!
After 2 people trying and giving up, Luis and his mate completed the job. My shower was clogged. Handyman tried to snake, my other plumber tried to machine snake, nothing worked. But Luis is smart and experienced. He did a little trick of pouring shampoo and the snake went right through the clog and removed it. I also think it’s a reasonable price, but don’t ask them do extra job because that’s extra charge. Download their app, they have some coupons you can use.
Good service! Quick response! Steven was very nice and worked hard to do the job. The only thing that I thought was the cost of $550.00 I had to pay to connect the piping to the garage line though the dry wall to the water line in the garage. They said the insurance didn’t cover that. But for only doing that! $550.00 which to me was high. It took probably less then 1/2 hour to connect that section. That was the only thing why my score was a 4 star only. Other than that it would have been a 5 star. I know everyone wants to make money but be realistic on the price. Thank you!
Very appreciative of Citywide Plumbing for fitting me into their busy schedule today, due to the many bursted pipes from this freezing weather. The plumber, Thomas Gardner, was very professional, respectful of property, and did the job in a timely manner. Very pleased with the service.